Over the Moon formally,In Phase Electric & Air, llc is in business for one reason: our customers. Our first and foremost mission is to educate customers on the safety of their home with their electrical and hvac systems. We specialize in repairing, installing and designing electrical and hvac systems in your home. Owner/operator Shawn White is a master electrician, as well as an electrical/hvac licensed contractor. What that means to our customers is that our services are backed with knowledge and experience to ensure the job is done safely and up to all state and local codes. We are fully insured and registered with the state of Wisconsin. Our team of licensed, background checked technicians service the southeastern Wisconsin communities in their orange warehouse on wheels. Our technicians are dedicated to supplying our customers with solutions met with customer service second to none. Trust us to Educate you on the Safety of your home.
OTM had their own agenda, regardless of the problem.
Rating Category
Rating out of 5
quality
4.0
value
0.5
responsiveness
4.0
Brie K.
08/2024
5.0
They were very detailed, worked with my schedule and were fairly priced. would gladly use them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frank M.
06/2024
4.0
Overall very good.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127,515
Jeanine W.
06/2024
5.0
Very knowledgeable and helpful, all questions were answered and the work was done in a timely manner a very good company
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Jerry S.
05/2024
5.0
Great service crew. Highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike K.
05/2024
1.0
Did not perform what we asked for. Then proceeded to sell us more than we expected. Charged double what another company later estimated what the job should have cost. The website states you donâ  t pay until satisfied. Technician wouldnâ  t leave until paid, even when I asked for the work to be verified. 2 days later guy came out. I voiced concern over price, and was told that it is what it is. NEVER AGAIN!
Rating Category
Rating out of 5
quality
1.5
value
0.5
responsiveness
0.5
Yulia R.
05/2024
1.0
Extremely disappointed with this company. I called to have some basic lights installed in my basement. A tech came and said I needed to pay $350 to assess my current electrical outlets and voltage drops. I paid them and he left 30 mins later without doing anything. He was unable to provide me with a quote for the job I called them for, putting lights in. I called another electrical company who came and said there was nothing wrong with my electrical outlets or voltage drops and everything was up to code. I cant believe Over The Moon fooled me into paying them for nothing. SO UPSETTING! Bunch of crooks!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Michael N.
12/2023
5.0
Installed hardwired doorbell for $250 + parts
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$250
Bill W.
11/2023
1.0
I wanted a ring floodlight and a bathroom light installed instead I got charged $600 for a circuit test I never asked for and two outlets grounded. I stupidly thought I was getting my lightsI requested done, instead I got a supervisor sent out and then his manager on the phone to sell me $15000 worth of work electrical work and smoke alarms . I felt like I was in a car dealership getting pressured to buy. When they left my circuit breaker cabinets were not screwed back on and dryer not moved back and my ladder left in my bathroom. When I replied to their survey with a similar response they replied that someone from their management would contact me soon to address my concerns, that was two weeks ago and never heard back.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Mark S.
11/2023
0.5
First visit was to discover root cause of the problem and quote repair. They never focused on the problem. They quoted $500 more dollars to discover problem and to accurately quote more for the fix. Felt like I was getting strung along! Spent the bulk of the first visit on voltage drop analysis inside my home and taking a tour of my 9,500 square foot home The company is called ?Over The Moon? How fitting!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
James B.
12/2022
5.0
Technician was knowledgeable and thorough. Explained everything. Very prompt and courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donald C.
02/2022
5.0
Have used this company for 3+ years for electrical and furnace and air conditioner maintenance. They always do a great job. Will continue to use them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jake W.
10/2021
5.0
All of their technicians were very professional and polite and helped me understand what was going on every step of the way, from the initial inspection, diagnosing the issue, deciding on a new furnace, and through the installation process. When the inspection showed that my furnace was no longer working, they even shuffled some appointments around to make sure I had working heat before it started getting too cold outside. Not only did they do a great job installing the new furnace and AC, they went out of their way to clean up the basement and duct work a bit and left things looking even better than when they got there! Mike was my technician for the initial inspection and Austin worked on the Furnace and AC install. There were a couple other techs with them as well who's names I didn't quite catch, but all of them were great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephanie S.
09/2021
4.5
Our technician was very friendly and informative about what his findings were. He was able to give us quotes for possible future projects as well as being able to fix our outdoor outlet on the spot for a price comparable to our research.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Joe S.
08/2021
5.0
Very professional On time! Very personable and made sure we understood our problem and their solution. I would hire them again and recommend them to anyone who wants "cadillac" service. They know what they are doing and do it well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pat G.
05/2021
5.0
Nate was great on all work he did. Answer all our questions. Very nice person.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
generator service,
electrician
FAQ
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
In Phase Electric & Air accepts the following forms of payment: CreditCard
No, In Phase Electric & Air does not offer free project estimates.
No, In Phase Electric & Air does not offer eco-friendly accreditations.
No, In Phase Electric & Air does not offer a senior discount.
Yes, In Phase Electric & Air offers emergency services.