Wisconsin Granite Design LLC

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We called to see if they could match another quote we received and they came pretty close. We called Wednesday, went in the next day and signed the contract; Monday they measured and Friday they installed. Fast, friendly and professional service.

they are a great small business and I dealt with the owners, which was nice. They are clearly involved in everything that happens with their business. The one owner, who measured our job, was a little over cautious about scratching the cabinets and left a larger gap than I wanted- but he's the expert and the cabinets certainly didn't get scratched. It looks fine now with a pice of quarter round trim. The prices are great, but dont expect any free extras. You gotta love a place that you feel operates with thin margins and passes the savings on to you. i would use them again. I did have to badger them a little for an install date, once my order was placed, but they were responsive. Just dont expect them to call you.

The overall experience was good.

We are very satisfied with the final outcome of our project and think Wisconsin Granite Depot did quality work. The only drawback we can really mention is that these contractors are very busy and it took some diligent follow up on our part to make sure someone came out after the initial installation to apply the sealant to the countertops. When someone did come, the work was carried out quickly and professionally. We definitely would use this contractor again if we needed other similar work to be done in our home.

On 5/13/09 (approximately) my wife and I visited Wisconsin Granite Depot. We showed representatives a sketch of the granite vanity top we wanted. We were given an estimated cost and shown their selection of available granite. My wife selected the stone she wanted used. On 5/15/09 we returned to confirm our choice of granite piece and placed our order. A down payment of $427.26 was paid by check. We were told someone from Wisconsin Granite Depot would be at our home at 4 pm on 5/19/09 to measure for the vanity top. We were very pleased at how quickly they were going to do the work. No one from Wisconsin Granite Depot came to our home by 4:30 pm on 5/19/09. At 4:30 or 5 pm I called the office and was told someone would come right away. About 5:30 an employee did come and measured for the vanity top. On 5/28/09 or 5/29/09 we received a phone call from Wisconsin Granite Depot saying that we needed to come to their facility to make a final selection of the piece of granite to be used for the vanity top. When we arrived we were shown two small pieces. My wife didn?t like either piece. She went to the large piece she had originally selected and said she wanted the vanity cut from that piece. The Depot representative agreed and we signed a form regarding the material selected. On 6/1/09 the vanity top was installed by two employees. The balance due was paid by check. After the installers left we noticed a hole in the surface of the vanity top approximately 1/4 to 3/8 inches in diameter near the sink opening. There was also a larger area along the edge of the sink opening which was of a soft material. A piece fell out of it when I ran my finger nail along it. I called Wisconsin Granite Depot to request that someone come to repair the two defects in the vanity top. An employee was to come on 6/3/09 to do the repairs, but no one came. On 6/4/09 two employees arrived 12:30, without an appointment or prior notice, to make repairs. At the time we were just leaving for an appointment and we told them they couldn?t do the repairs then. The employees said they would return when they were in the neighborhood again. On 6/8/09 I called Wisconsin Granite Depot to set up an appointment for repairs. The person who answered the phone said ?when?? I said ?How about this afternoon?? Person said fine ? between 3 and 4. But no one came and no one called us. On 6/9/09 I again called to schedule an appointment for repairs. The person who answered the phone, not the one I spoke with the previous day, said someone would come on Thursday, 6/11/09. On 6/11/09 a repair person did come. He scrapped out the soft area on the counter top and filled in both holes. He did a good repair job ? as good as could be done under the circumstances.