Wasco Windows

4.7(
149
)

Windows, Doors

About us

WASCO Windows opened in Milwaukee in 1957 as Wisconsin Aluminum Supply Company, and was purchased by Dave Paulus in 1983. At that time, the company manufactured aluminum storm windows, siding and awnings. Under Paulus’ direction WASCO became the first company in this area to manufacture then-new vinyl replacement windows. Since 1983 the Paulus family has transformed WASCO into a company that leads the industry in manufacturing and installing highly energy efficient window products, engineered for Wisconsin’s unique climate.

Business highlights

67 years of trusted experience

Services we offer

Replacement of windows & doors including hung and slider, casement, European tilt & turn. New construction windows for passive and low energy homes.

Services we don't offer

Storm windows and doors are only sold in conjunction with other products. WASCO no longer builds patio enclosures.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7149 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
2%
1
2%
Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Write a review

Filter reviews by category

Showing 126-149 of 149 reviews
Maureen S.
12/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Windows for our entire house have been ordered and will be installed in January 2016.
Rating CategoryRating out of 5
Yes, I recommend this pro
Beverly J.
10/2015
5.0
doors, replacement windows
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Kathleen S.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: I love my Wasco windows, they are more expensive than others, but the quality and service are excellent. Everyone was great from the guys who quoted to the windows install. I got the european tilt and turns for my bathrooms and they work amazing.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Richard S.
05/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced all our windows.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Wasco Windows
Thank you for taking the time to post a review.
Dori A.
04/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: The guys who showed up promptly when they said they would were friendly, careful, fast and were inside the house less than 3 1/2 hours for 12 windows. They put up dust screens on each window they worked on (basically a plastic sheet and an extension rod from floor to ceiling). Except for the kitchen and living room windows they did most of the work from outside of the house. From 11:30 to 4 they worked on trim and they had a second truck show up around noon to get the old windows and debris. By the end of the day I had mom's old drapes back up and it was like it never happened. | |A couple weeks later we noticed one of the windows had a security lock installed upside down. Wasco sent someone out last Monday and he took the window out to his truck and had it repaired in 10 minutes, adjusted the balance on the window as he reinstalled it. | |All thumbs up! |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$11,000
Stacey M.
04/2015
5.0
replacement windows
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Joseph N.
03/2015
4.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Put all new windows and a front door. The installation went great, but the wait for the windows was a lot longer then quoted.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$16,000
Response from Wasco Windows
Thank you for taking the time to write up a review. We appologize for the delay in installation. Our business picked up last year far more than expected. As we will not use subcontractors for installtion, it took some time to find two additional carpenters and get them trained to WASCO's standards. W
Richard G. R.
02/2015
5.0
replacement windows
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wasco Windows
Thank you for your business and taking the time to write a review. Best regards, David Paulus
Richard P.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: I have been impressed with WASCO since the Spring 2014 Home Improvement Show. The team I talked to was professional and the product was high quality. Ordered windows in June expecting an August installation. Received a letter from them explaining that they have some installers out and would be scheduled as soon as possible. Was scheduled for installation the week of Oct. 6-10 and had Dave as my installer. He was arrived at the scheduled time, was thorough, professional, and completed the job in the allotted time. The windows really quieted the house, look forward to them helping the utility bills. This has been a great company to work with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Wasco Windows
Thank you for taking the time to post a review. Best regards, David Paulus
Paige P.
10/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: installed new windows, late getting job done but let us know and we didn't care
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$5,100
Response from Wasco Windows
I appoligize for the delays. Our sales are up over 30% this year. Our factory has been able to keep up with sales, however, our installation team fell behind with this pace of work. As we do not use subcontractors, we had to hire some new installers. Unfortunately, it took longer than expected to find people with the proper skills to install our windows, and it takes time to train new people to our standards. We have now have a larger force that is beginning to clear out our backlog. Thank you for taking the time to post the review.
Ginny K.
07/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced all 1st floor windows (10) and triple sliding patio door. I have white lines in the windows. The person who came to measure drew a picture of how they were supposed to be laid out but when the final contract came it was backwards. I called & they were delivered & installed perfectly. Caulking was done perfectly. The installers were great & were fun! The windows are great and the house is warmer now. We will have Wasco back to do our 2nd floor soon.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
jon W.
07/2014
1.0
replacement windows
  + -1 more
unknown
Description of Work: Install of new windows. The worst experience ever so far. We got promised our windows for a specific date. When WE called for the install they said they didn't make them yet and will be three weeks yet before they are done. then no call from them. So we had to call again with no answer. Two days later we get a call saying they weren't done yet but should be by the next week. Next week came still no call no windows. Called them back and got told glass was screwed up so had to get new glass put in the tilt and turns. But will be on the truck monday. Monday comes and goes no word. I called and talked to dave paulus and get a story that they are overbooked on orders. And will be shipped up to appleton thursday. Ok mind you we are almost a month overdue now. He also said the installation manager will call us asap for install. Today the 7th of july a month past due comes we again have top call the main office to see whats going on and them the install people finally called today. And besides all of this when I talked to dennis the salesman in appleton, he was very rude and also wouldn't let me ready one
Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,332
Response from Wasco Windows
This order was installed on time. The approximate completion date on the order was “summer of 2014.” It was completely installed 7-14-2014. This order was signed 3-28-14 and the customer requested a delayed install for “summer 2014.” The product and install were delivered as promised. WASCO
ronald M.
03/2013
5.0
replacement windows
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000
KATHLEEN S.
01/2012
4.0
replacement windows, doors
  + 0 more
We did not choose WASCO.
Description of Work: The windows WASCO manufactures do not contain insulation within the window framework. It appears this is a matter of opinion, as window providers who carry this type indicate the 'air space' acts as an insulating factor. We were not interested in their windows. Salesperson was friendly, but did not convey the professionalism and knowledge we were looking for.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from Wasco Windows
Thank you for your feedback and looking at our products. I would like to use this opportunity to explain heat transfer through window frames from an engineering background. Heat is transfered through window framing by conduction though solid materials, and natural convection through any air-filled cavities, such as frame hollows or rebates (are between the fixed and moving parts of the framing, or between the framing and the glass). If a frame profile has a single, large cavity, natural convection heat transfer will be large, as there is nothing to stop natural air currents from occurring due to temperature differences on the inside and outside of the framing. One way of stopping this natural convection is to fill the cavities with insulation. Another is to break these cavities into smaller cavities. This way, there will be less temperature difference in any one cavity to drive heat transfer. Moreover, the smaller cavities resist these natural currents by providing the air with less room to move around. As natural convection is reduced, the air serves more and more as an insulator. (Argon is used in insulated glass for the same purpose -- to reduce natural convection. Making the insulated glass three-pane instead of two pane works like braking a frame into smaller cavities.) Foam-filling and multi-chambering are just two alternative ways to get good heat transfer performance, and these must be balanced with good structural performance. My personal philosophy is that we meet structural and longevity goals first, then ensure that the window has good thermal performance. In my opinion, it is generally easier to reinforce multi-chambered profiles, and it is easier to avoid weld contamination by not using foam. We certify all of our windows through third-party laboratories, who do two-dimensional thermal simulations on all of our frames. This is in addition to the simulations I personally do during product development. The simulations are validated through physical testing by accredited laboratories. Through these simulations, we get an accurate picture of heat transfer through our window frames, as well as surface temperatures of those frames. This is why we currently insulate the frames of our DH-100 double hung window, as is this is only a two-chamber profile. Heat transfer was too high through this frame for 2010 EnergyStar, and the most cost-effective way to reduce this heat transfer was to insulate the frame. However, even with insulation, it does not perform as well as the multi-chambered frames of our 700/DH, 1400/CA or 4500/DK windows! Our 700/DH double-hung window, with galvanized steel reinforcement and no insulation, but highly a multi-chambered frame and sash, has a U-Factor lower than our insulated, composite reinforced double hung when both units have the same glass. As the glass area is the same, all the reduction in heat transfer is through the better frame -- the one with steel and no insulation. However, this is a costlier frame to produce, and the price reflects this. (This window will be the double-hung we further develop for the tougher 2013 EnergyStar standards.) The casement and the Tilt & Turn both offer even better performance, again with no insulation. (As an aside, this year we are introducing a window that will meet the German Passivhaus standard -- much tougher than EnergyStar. We will be using special insulation modules in the largest frame cavities. However, even without this insulation, this window significantly outperforms every other window we make.) In the end, the presence of or lack of insulation cannot tell you how a window frame will perform. The best way to judge the thermal performance of frames is to compare U-Factors when both windows have identical glass packages. Then, any difference must be due to the frame. Best regards, David Paulus, P.E., PhD. Director of Engineering WASCO Windows
Ginny K.
11/2011
5.0
replacement windows
  + -1 more
unknown
Description of Work: Wasco installed 10 windows & a triple pane sliding patio door. The salesman told me delivery around the end of September but actual installation was end of October. A weather delay was part of the cause. The person who measured was very knowledgeable about the type of windows I had & helped me decide to keep the gridlines on the front windows but remove them from the back so we can enjoy the view! Overall, the crew worked quickly & was professional. They cleaned up pretty well. i just got a call they have to come back to install safety glass in one of the windows. I was not told of this on installation day. I don't know which one it is so I hope they do. A family member who used to sell windows told us they were very good quality. The windows are great! I will use them again to do the rest of the house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
MARYANN K.
08/2011
5.0
replacement windows
  + -1 more
unknown
Description of Work: I met with the representative from Wasco Windows and they are able to furnish the type of windows we need, so we will be passing on that information to our unit owners when they need to replace any windows. We needed this info as the company that used to replace these windows when needed is no longer in business. Representative was very professional and helpful.
Rating CategoryRating out of 5
05/2000
5.0
replacement windows
  + -1 more
unknown
Description of Work: REPLACED THREE WINDOWS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/2000
4.0
replacement windows
  + -1 more
unknown
Description of Work: REPLACED 10 WINDOWS.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Myra E.
05/2000
4.0
replacement windows
  + -1 more
unknown
Description of Work: PUT NEW WINDOWS IN.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
05/2000
4.0
doors
  + -1 more
GOOD WORK BUT EXPENSIVE.
Description of Work: REPLACED 2 DOORS & 3 WINDOWS.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
05/2000
3.0
replacement windows
  + -1 more
unknown
Description of Work: NEW WINDOWS.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
05/2000
4.0
replacement windows
  + -1 more
GOOD WORK BUT EXPENSIVE.
Description of Work: REPLACED 2 DOORS & 3 WINDOWS.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
CONSTANCE K.
05/2000
5.0
replacement windows
  + -1 more
unknown
Description of Work: NEW WINDOWS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RICH L.
05/2000
3.0
replacement windows
  + -1 more
unknown
Description of Work: REPLACED WINDOWS.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Contact information

7948 S. 27th Street Suite 100, Oak Creek, WI 53154

http://www.wascowindows.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Licensed*

Trade License Number
DC-021900156
Trade License Locale
WI
Trade License Authority
Wisconsin Department of Safety and Professional Services
Trade License Expiration
02/25/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Windows,
Doors

FAQ

Wasco Windows is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Wasco Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Wasco Windows offers free project estimates.
Yes, Wasco Windows offers eco-friendly accreditations.
No, Wasco Windows does not offer a senior discount.
No, Wasco Windows does not offer emergency services.
Yes, Wasco Windows offers warranties.
Wasco Windows offers the following services: Replacement of windows & doors including hung and slider, casement, European tilt & turn. New construction windows for passive and low energy homes.
Storm windows and doors are only sold in conjunction with other products. WASCO no longer builds patio enclosures.

Contact information

7948 S. 27th Street Suite 100, Oak Creek, WI 53154

http://www.wascowindows.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed