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SPN Detail Cleaning LLC

House Cleaning, Moving Companies, Floor Cleaning and Waxing,

About us

We are a family owned business. Cleaning homes for 3 years and small offices. Worked in many homes. Move out and move in specials.The job is not done until the customer is 100% satisfied. Let us take care of your dirty work and spend more time with family and friends. We are professional and respectful of your property and privacy. Our goal is to satisfy our customers and to build relationships with quality work. . What we offer when cleaning - Windows, Bathrooms (Toilets, Bathtubs, Showers. Products, fixtures ), Kitchens (Appliances, shelves, Cabinets everything on counters,etc...), Woodwork, Dusting (Furniture, Cabinets, Mirrors, Ceiling fans, Walls, Spider webs ,wall decoration ), Floors (Sweeping, Mopping, steam), living rooms, Bed rooms, Dens, Offices, Basements, and Dinning rooms etc.

Business highlights

9 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Residential & Commercial Cleaning & Organizing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
9%
3
4%
2
2%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 56 reviews

William A.
07/2019
3.0
house cleaning
  + -1 more
I am still finding things that weren't done! Was told that there would be three cleaners, not that one would be a child!
Description of Work: Clean a new house

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$400

Response from SPN Detail Cleaning LLC
Sorry to here that you where not satisfied. A phone call to us would of helped you , because we would of been glad to go out and fix everything you notice, also you did a walk through that would of also been a chance for you to say something. we are a small family business and the girl working was not a child but my daughter who is 18 she is learning to do the job, I hire 16 and up as long as they do the job good.

Jeffrey B.
04/2019
5.0
house cleaning
  + -1 more
Erika and her crew are great at what they do. She goes above and beyond for her clients. She cares about her work and shows through her results. Her communication is great and very competitively priced. I would bot hesitate to reccomend her for any job large or small. You can count on her to get it done right the first time
Description of Work: Total house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
03/2018
5.0
house cleaning
  + -1 more
Fabulous job - very thorough! Even the cat box area! Will hire again!
Description of Work: Cleaning of entire condo for guests coming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Jeanne D.
01/2018
5.0
house cleaning
  + -1 more
Erika cleans my house every other week and she does a fine job of it. She is very efficient and always leaves the house looking great and smelling clean. I am pleased to recommend her.
Description of Work: General housecleaning - vacuuming, dusting, mopping, and shining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nancy L.
01/2018
4.0
house cleaning
  + -1 more
SPN and Erika have been our cleaning team for several months throughout 2017. I hired them off Angie's list. I have found Erika to be very responsive when I ask her to touch something up or do something special, I have them every other week. We have a 2 story, 4 bedroom home, and I alternate the cleaning of certain areas. I am very pleased with her service, and look forward to continuing with them throughout 2018. I strongly suggest you give Erika a try!
Description of Work: SPN and Erika have been our cleaning team for several months throughout 2017. I hired them off Angie's list. I have found Erika to be very responsive when I ask her to touch something up or do something special, I have them every other week. We have a 2 story, 4 bedroom home, and I alternate the cleaning of certain areas. I am very pleased with her service, and look forward to continuing with them throughout 2018. I strongly suggest you give Erika a try!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeffrey B.
01/2018
5.0
house cleaning
  + -1 more
I can't say enough good things about Erika and her Crew. She goes above and beyond without even having to ask. Every time I come home after her cleaning it's an absolute pleasure. My house is spotless and tidy. Do yourself a favor and hire SPN now!!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine K.
12/2017
1.0
house cleaning
  + -1 more
Nothing happened because they would not return any phone calls or emails....I’m now trying to get in touch with Angie’s List to get a credit!
Description of Work: I needed a housecleaning but could not get anyone to return an email or phone call to even schedule. Very disappointing!!

Rating CategoryRating out of 5
responsiveness
1.0


Shirley M.
11/2017
3.0
house cleaning
  + -1 more
I ended up letting them go because they were not consistent in their cleaning. They started out with a bang and then they were skipping some items I thought were part of their routine and I did not notice it until they were gone. I think I had them 2 more times but I cannot remember how much I paid. The inconsistency was my only problem. The interaction was very positive. I would not use them in the future because of the inconsistency.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$199

Response from SPN Detail Cleaning LLC
Hello I was reading your review and I think you have the wrong business you are not on are records at all. Sorry specially if you say we cleaned for you more than once I would for sure have your contact information saved. We are a small business and I know all my customers by name...

Hernan B.
10/2017
1.0
house cleaning
  + -1 more
Called to schedule the cleaning and spoke to Erika, she responded by letting me know she would call back...she never did. Finally I called her again and scheduled an appointment. Awful customer service on the phone and I was especially wary when she wanted me to ask for a refund on Angie's list and directly pay her. I declined the offer and politely said that I wanted to see how it goes first. She agreed. Lastly, I asked if she could give a confirmation call a day or two before the appointment which she agreed to. Today was the appointment, not only did I not receive a call but she cancelled on me 1 hour before the appointment after calling her to confirm. I would not recommend this cleaner, unfortunately she has similar stories on Angie's list which I carelessly ignored. Don't make the same mistake.
Description of Work: General House Keeping

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SPN Detail Cleaning LLC
I'm sorry you feel this way, but an issue did come up and I ask if we could reschedule or would you like a refund. I did state that next time you purchase if you could buy directly and set an appointment directly through me. It's better to call directly before purchasing to check availability many customers are purchasing and expect immediate services and we are book. I kindly ask you to get a refund for you can pay another company with better availability. Sorry our company did not work out for you.

Jeffrey B.
10/2017
5.0
house cleaning
  + -1 more
Erika and her team did a great job cleaning our home. She has great communication and always lets me know about special promotions. I highly recommend SPN!!
Description of Work: Total House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa O.
10/2017
1.0
house cleaning
  + -1 more
nothing was done, I was having health issues, so I needed to postpone
Description of Work: No cleaning services were completed.

Rating CategoryRating out of 5
value
1.0
responsiveness
1.0

$169

Kathleen R.
08/2017
1.0
house cleaning
  + -1 more
Called them to schedule work. Also, emailed them. They never contacted me. Kathy Ruehlow
Description of Work: None they never returned my call or email to schedule work

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SPN Detail Cleaning LLC
I'm sorry, but we did respond back and we denied the job for several reasons. We do not provide the services that you need. I see your upset but there are many companies that might be able to do the services you need. Thank you have a great day.

Debra W.
08/2017
4.0
house cleaning
  + -1 more
Bought a big deal for $199. There was no additional charges. They were nice enough so I can't discount that. What I did not like was, I think I had them for like 8 hours. I asked for 3 or 4 other things be done. They were done in like 4 hours and did not do the other things that I had requested. Which was well in reason to do. I wasn't expecting so many people and did not get a warning. I think there were 4 people. I thought it was only going to be 2. Again, I can not discount that they were very nice and helpful in some ways. They could have done more work. Whenever I am going to have additional people in my house, I need to know in advance. We had a hard time connecting. I would call and she would say that she sent an email response. I did not ask for an email. I asked for a call.
Description of Work: House cleaning services.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$199

TERRY H.
08/2017
5.0
house cleaning
  + -1 more
Erika and her sister did wonderful work. I would hire them again without hesitation.
Description of Work: Wanted the house spiffed up a bit, so I hired for some extra cleaning.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Jeanne D.
08/2017
5.0
house cleaning
  + -1 more
I am very happy to refer SPN Detail Cleaners. They do an great job of cleaning my house. They are thorough, efficient and pleasant. Their services make my life so much better.
Description of Work: Biweekly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois H.
07/2017
4.0
house cleaning
  + -1 more
Fairly well - not a lot of attention to detail in the cleaning
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Paul W.
06/2017
5.0
house cleaning
  + -1 more
Erika did a great job, I haven't seen the place so clean in a long time. She was very responsive and easy to deal with and her prices were fair and reasonable. I'm actually going to be using Erika's services in my home now as I have been having issues with a person who I have used for cleaning in the past.
Description of Work: Deep clean of condominium that had experienced a rodent infestation. Rats actually accessed the basement of the structure and got into the condo, primarily in the kitchen, in addition to the basement. Once the rats were exterminated I hired SPN to do a deep clean for my renter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from SPN Detail Cleaning LLC
Thanks!!! I am glad we could provide the services you needed. We are very pleased that you re-hired us again for another cleaning. We plan on doing another great job.

Randy R.
06/2017
5.0
house cleaning, moving companies
  + 0 more
The house looked immaculate after they were done. I have had people clean my house in the past and they were the most conscience.
Description of Work: I needed the interior of my house cleaned prior to an Open House.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SPN Detail Cleaning LLC
Thanks for the great review. I am very excited that you enjoyed our services. We look forward to hopefully working with you again in the future.

Jennica W.
06/2017
5.0
house cleaning
  + -1 more
Erika does a wonderful job. We liked SPN Detail Cleaning so much we asked them to come back once a month. Highly recommend.
Description of Work: Detailed cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
06/2017
5.0
house cleaning
  + -1 more
Excellent. The ladies were very professional. They did a great job. Would both hire and recommend them again.
Description of Work: Deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kris M.
05/2017
5.0
house cleaning
  + -1 more
The house was spic & span. Stove & refrigerator were immaculate. 2 cleaners were at our house for 4 hours. Got an amazing amount of work done. Dusted all of the hard to reach areas.
Description of Work: Appointment was easy to set up, got immediate reply.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

Jeanne H.
05/2017
5.0
house cleaning
  + -1 more
We plan to use her again. She did a good job.
Description of Work: We got a deal on Angie's List and have used her 2 times now. The second time was $345, as she was here longer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Susan S.
05/2017
5.0
house cleaning
  + -1 more
OUTSTANDING job!! A++++++++ Very detailed-oriented and thorough.
Description of Work: Interior cleaning of condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer M.
04/2017
5.0
house cleaning
  + -1 more
Erika was very responsive to requests, I decided this morning I wanted to add the inside of the refrigerator and she fit it in no problem. I love that they text, makes it easy for busy people! I came home to a sparkling house. They really went above and beyond! Can't wait to schedule next month!
Description of Work: Cleaning of whole house (1800 sq ft) including inside of refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shirley M.
04/2017
4.0
house cleaning
  + -1 more
They advertised deep cleaning of stove and refrigerator. They did not touch the inside of the oven and a fair job of the refrigerator. The outside of the bathtub was not touched nor were the the top sides, Everything else was very good/
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

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Contact information

., Oak Creek, WI 53207


Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:30 AM - 9:00 PM

Licensing

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Moving Companies,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Carpet Cleaning

FAQ

SPN Detail Cleaning LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:30 AM - 9:00 PM

SPN Detail Cleaning LLC accepts the following forms of payment: Check,PayPal
Yes, SPN Detail Cleaning LLC offers free project estimates.
No, SPN Detail Cleaning LLC does not offer eco-friendly accreditations.
No, SPN Detail Cleaning LLC does not offer a senior discount.
No, SPN Detail Cleaning LLC does not offer emergency services.
No, SPN Detail Cleaning LLC does not offer warranties.
SPN Detail Cleaning LLC offers the following services: Residential & Commercial Cleaning & Organizing.

Contact information

., Oak Creek, WI 53207


Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:30 AM - 9:00 PM