Absolutely terrible! Worst decision I've ever made was to hire them! Got a 5 year warrantee on the remodel. Constant problems over those 5 years. Multiple large leaks and project manager didn't believe us when we reported the leaks so getting them out to our home to fix the leaks took weeks at times and we couldn't use the shower. Grout cracking, grouting in places that are always to be caulked and never grouted so grout failed, broke our toilet so we had to pay for a new one, mis-measuring the tub so we had to order a more expensive tub to fit, refused to re-install baseboard around bathroom floor and had to pay extra for it to be done and they made me paint it, repeated re-tiling because was done wrong 3 times, caulk failure around tub and other areas and areas had to be re-caulked many many times. There has been more that has gone wrong. We're still in our 5 year warrantee period but I hired someone else to repair the grout and caulk this time (August 2022) because I don't trust Oak Creek Plumbing at all. Rude, dismissive, unprofessional, poor workmanship, poor customer service. When making repair requests and asking for our warrantee to be honored, the repairs at times took months to get someone out to fix it. Only hire them if you want everything to go wrong.
Description of Work: remodel small West Allis bungalow bathroom
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Thomas V.
04/2020
5.0
plumbing
+ -1 more
Great. He not only fixed my request, but he also quoted me for other projects stating that he would wave the service fee to come out for it if I responded back to him within 30 days. He also told me about a piece that my toilet needed for me to replace in
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Service Categories
Plumbing,
Kitchen and Bath Remodeling
FAQ
Oak Creek Plumbing, Inc. is currently rated 3 overall out of 5.
No, Oak Creek Plumbing, Inc. does not offer free project estimates.
No, Oak Creek Plumbing, Inc. does not offer eco-friendly accreditations.
No, Oak Creek Plumbing, Inc. does not offer a senior discount.
No, Oak Creek Plumbing, Inc. does not offer emergency services.
No, Oak Creek Plumbing, Inc. does not offer warranties.