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Nu Floor, Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

OWNER OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB.

Business highlights

48 years of trusted experience

Services we offer

HARDWOOD FLOORS SALES, INSTALLATION, AND REPAIR.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-15 of 15 reviews

Jeff B.
07/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Great! Our floors are beautiful. Due to a couple of complications on the job, the team worked Sat. and Sun. to keep our project on schedule.
Description of Work: Nu Floors refinished most of the floors in our home and installed a new floor in our kitchen and dining room.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue S.
12/2016
5.0
hardwood floor
  + -1 more
Excellent! He accommodated our tight schedule, his worker was very friendly and professional and easily worked around all the other work going on in our house and the floor looks gorgeous. Kenny can be a little hard to get a hold of, but don't let it discourage you. He got the work done as promised and the price was very fair. We would hire him again without hesitation.
Description of Work: We needed our family room hard wood floors done this summer in preparation for selling our house. The work needed to be fit in amongst another projects and yet complete by our listing date. We called Kenny during the very busy month of August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura C.
10/2014
5.0
hardwood floor
  + -1 more
They did a very good job. I was pleased with their service and the outcome. I would recommend them to others.
Description of Work: I hired them to install new flooring in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Casey F.
06/2014
5.0
hardwood floor
  + -1 more
The Nu Floor team was amazing! They made our 100 year old floors look brand new and they had no problem color matching our oak floors and maple floors in the beautiful medium brown color. They also were amazing at fixing the floor in certain areas that needed boards replaced and seamlessly transitioned the hallway floor into each bedroom. I highly recommend working with Ken and the Nu Floor team for your floors!
Description of Work: Sanded and refinished floors throughout our entire house (about 2000 square feet) as well as our staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Miriam H.
11/2012
5.0
hardwood floor
  + -1 more
With the exception of actually pinning Kenny down as to the bid and scheduling, (which should not sway you, really - you won't be sorry if you use NuFloor), things were wonderful.
Description of Work: I contacted Kenny after reading prior reviews on Angie's List and also obtaining a recommendation from friends who had used him, all of which mentioned that NuFloor does an excellent job at hardwood floor refinishing. I had actually made initial contact with Kenny 4 years ago, and never went through with the job, partially due to my reluctance to go through with the difficulties associated with moving furniture, boarding the dog, etc, but also due to difficulty in actually obtaining a bid from Kenny. With this job, I will say that, again, it was like pulling teeth to get Kenny to actually send me the bid and schedule the job, but, once that was done, everything went so smoothly, and I was absolutely thrilled with the job. He noticed that there was a distorted area in the floor in our family room - we had the family room and kitchen floors refinished - where the boards had to be pulled up, the cement block redone, and the boards replaced. This was done a week prior to the actual refinishing, and Ken and his assistant showed up exactly as promised, and did an outstanding job, with the repair perfectly correcting the defect. They then came in the next week exactly when promised, kept me informed each day of the plans and progress - they started on Monday morning, and were done by I believe Wednesday afternoon. It was far less painful than I'd expected - they did their work such that we were able to walk on the floors each night - and really kept the dust to a minimum. We were able to move everything back in by Saturday morning. The work was generally done by a two man team. The floors look beautiful; Kenny is really a master. The cost was also far less than I'd expected. I would highly recommend Ken and NuFloor - you won't be sorry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Kathleen T.
06/2012
4.0
flooring contractor, hardwood floor
  + 0 more
a week.
Description of Work: We had a laminated wood floor glued to concrete that was not adhering, and made a "popping" sound when stepped on. Ken was very thorough in describing how he would remedy the problem. It was a small job, and while he indicated he would call within a couple of days, those couple of days became a week. I called to remind him, he apologized, and came as scheduled. He accomplished the job in a very short time (like i said, it was a small job) but nonetheless, he not only fixed the areas we had indicated were making the "popping" sound, but also thoroughly searched the floor for other potential "popping" spots. He ended up drilling over 50 small holes in various boards and injecting an expoxy glue into the holes. A small job that a lot of installers wouldn't bother with, Ken agreed to do it even though is was below his minimum fee. Very friendly guy, job well done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Kathleen C.
04/2012
5.0
hardwood floor
  + -1 more
Ken and his crew were great to work with! They put in long hours and got the job done as promised. All my questions and concerns were addressed, and the result was unbelievable. The floors had numerous gaps and holes from old ductwork that had been removed, and there was a large gap between the baseboards and the floors. The bedroom floor had been covered with two layers of linoleum, leaving a thick coating of tar over the entire floor. All the floors had had particle board nailed over them. Plus, there had been some water damage, leaving black spots in a couple of corners. Ken was very upfront about what could and could not be corrected, and the result far exceeded my expectations. I would definitely use him again, and recommend him to others. I could not include the cost of the job because I haven't yet received a statement, but the estimate seemed quite reasonable for the amount of work needed.
Description of Work: I needed a hardwood floor repaired and refinished on a very tight schedule. Ken came to look at the job with a very positive attitude, and assured me he and his crew could do the job on time, even though it was last-minute before the first of the month. He was right on - the crew came as promised, and did extensive repair work on an old and damaged maple floor. They re-used as much wood as possible, and also installed new wood as needed. There was a lot of detail work to be done in installing thresholds, levelers, and new quarter rounds. All this was done, along with sanding and refinishing the floors in three rooms and two hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert L.
12/2011
5.0
hardwood floor
  + -1 more
From my first contact through the completion of this project there was never a moment that I did not believe that Nufloor was not the right contractor to help restore our ugly floors into something we can be proud of. Ken showed up to take measurements and pointed out many imperfections and past damage in the floor that we never even noticed. Ken's great demeanor and true passion for his craft was obvious from our first contact. The bid came in quickly and was less then we were expecting. The kitchen floor was a nightmare in my opinion! we contracted with Nufloor and they worked quickly and were very respective of my home and time. I was in the middle of a messy drywall project in one of the rooms that needed to be finished and they had no problem working around me. Travis did a great job prepping the floors and was also a very nice and friendly guy to meet. Another true craftsman who took great pride in his work. I seen my new floors just yesterday and to be honest this was the first time that I have been truly impressed with a contractor. I love the job that Nufloor did and just sat there for a few minutes to soak in the complete transformation. After more then my fair share of bad experiences Ken and his team restored my faith in contractors. If you have a hardwood floor project and don't call Ken Gehl you are really missing out!
Description of Work: Refinished old beat up multiple tone oak hardwood floors in 4 rooms and one hall way. Removed kitchen floor ( multiple layers of flooring stacked up) and installed new oak hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Nicholas P.
07/2011
5.0
flooring contractor, hardwood floor
  + 0 more
The job went great. Ken came out to do a free estimate within minutes of calling him. He was already in the neighborhood. Ken listened to what I needed with the floor, didn't try to pressure me into anything else, and scheduled the job right away. He called the day before install to confirm the time we had setup and then one of his staff showed up on time the day of the repair. The job was done quickly and done well. I have nothing but praise for Ken's company. At the time of service, the company name was Nu Floor, but the phone number is the same as listed on Angielist. I highly recommend Ken's business to anyone needing flooring work.
Description of Work: We had a decorative wood inlay around our fireplace that was cracking and popping out of the floor from the humidity and expansion of the floor. Ken's crew came out and repaired the floor and got it looking very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MIRIAM G.
05/2011
5.0
hardwood floor
  + -1 more
Outstanding experience. From the beginning Ken was professional and explained the process completely. Made suggestions as to how to blend old floors to the new floors. Ken and his team were on time, professional, clean, and extremely efficient. Worked until 7:00 p.m. on a Friday night to keep us on schedule. I just couldn't be happier!
Description of Work: Hardwood floors installed in new kitchen remodel. Existing hardwoods sanded and stained. Transistion between old and new flooring toothed in. Stairs refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

LEAH P.
03/2011
5.0
hardwood floor
  + -1 more
Great!
Description of Work: Totally refinish 1350 square feet of maple floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

SALLY M.
11/2010
5.0
hardwood floor
  + -1 more
Because of the deadline for the first open house, they even worked on Saturday at no extra charge. We tested a few colors, which really helped. The sanding process was truly dustless - I didn't have to clean anything. Despite the fact that there were stains and blackened nail holes, the finished floor was so beautiful that I would just stand there looking at it.
Description of Work: Ken refinished my living room / dining room wood floor before the house went on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$940

Matthew R.
10/2008
5.0
hardwood floor
  + -1 more
Ken met with us on the first day of project work and thoroughly described the process to us. Ken and Dave provided us a sense of trustworthiness and made us comfortable with them in our house while at work. They flexed their working hours in order to work around our schedules. Ken stayed in regular contact with me to keep me informed and updated. When the project was complete, we were surprised by the minimal dust/sand left behind from floor sanding.
Description of Work: Two phase hardwood floor refinishing to 1929 Bungalow Phase one: Remove carpet from one bedroom. Sand and finish maple floors in kitchen and three bedrooms as well as stair treads. Phase two: Sand and finish oak floors in dining, living, and sunrooms as well as install new oak base shoe molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

SANDRA P.
01/2008
5.0
flooring contractor, hardwood floor
  + 0 more
The entire interaction was extremely positive. Kenny came out to the house the day after I spoke to him and went out of his way to do the job promptly, even sanding over a weekend. We discovered that beneath the carpet in one of the rooms was a floor stained by cat urine many years ago, before my parents even owned it. It looked like a hideous, hopeless case to me, but Kenny described the process and what he could do to bring the floor back. He did a superb job at a very fair price. We are so pleased, and everyone who came to look at the house commented on the beauty of those floors. The new owners have even asked for his information for another project, and I will ask him to do some work in my home.
Description of Work: Ken sanded and refinished two bedroom floors in my parents' house, which we were about to put up for sale last summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$958

JARED D.
10/2005
5.0
hardwood floor
  + -1 more
KEN WAS REFERRED TO US BY A NEIGHBOR WHO DESCRIBED HIM AS A FOURTH-GENERATION FLOOR ARTIST. SHE WAS RIGHT! HE WAS THE ONLY CONTRACTOR WHO CAME OUT TO ACTUALLY SEE OUR BADLY-DAMAGED FLOORS BEFORE GIVING AN ESTIMATE AND EXPLAINING THE WORK REQUIRED. THEY COMPLETED THE WORK ON TIME AND CLEANED UP BEAUTIFULLY UPON COMPLETION. KEN IS INCREDIBLY PERSONABLE, OPEN AND HONEST AND TAKES TREMENDOUS PRIDE IN WHAT HE DOES. OUR FLOORS LOOK BETTER THAN I THOUGHT WAS POSSIBLE. WE'RE THRILLED!
Description of Work: COMPLETE SANDING AND REFINISHING OF ORIGINAL OAK FLOORING IN LIVING AND DINING ROOMS OF 1932 BRICK BUNGALOW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

    Contact information

    13759 W COLD SPRING RD, New Berlin, WI 53151


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Nu Floor, Inc is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Nu Floor, Inc accepts the following forms of payment: Check
    Yes, Nu Floor, Inc offers free project estimates.
    No, Nu Floor, Inc does not offer eco-friendly accreditations.
    No, Nu Floor, Inc does not offer a senior discount.
    No, Nu Floor, Inc does not offer emergency services.
    Yes, Nu Floor, Inc offers warranties.
    Nu Floor, Inc offers the following services: HARDWOOD FLOORS SALES, INSTALLATION, AND REPAIR.

    Contact information

    13759 W COLD SPRING RD, New Berlin, WI 53151


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM