Ideal Plumbing Heating AC & Friese Mueller Service

VERY RESPONSIVE AND FRIENDLY. ALSO WAS GIVEN ADVICE FOR FIXING A LEAKY BATHTUB.

THEY WILL BILL YOU AND DO NOT REQUIRE A CREDIT CARD, THEY ARE UNBELIEVABLY ACCOMMODATING. THEY WERE HERE WHEN THEY SAID THEY WOULD BE AND LEFT IT CLEAN.

THE SERVICE GUY WAS WONDERFUL AND THE PRICE WAS $400 LOWER THAN THE QUOTE I GOT FROM ANOTHER PLUMBER.

WE WERE OVER,CHARGED FOR TIME. WE WERE OVER,CHARGED FOR PARTS. WHEN WE ASKED FOR AN ITEMIZED BILL 3 TIMES THEY FINALLY SAID THE WOULD SEND ONE BUT NEVER DID.

I LIVE IN AN OLD HOUSE. JOHN DOES A GREAT JOB FOR ME AND HE'S VERY HONEST. HE IS THE ONE WE REQUEST.

I CALLED FOR SOME HELP ON A LEAKY TOILET. JOHN RECOGNIZED THE PROBLEM AS A REALLY, REALLY OLD TOILET IMMEDIATELY. HE SAID HE COULD FIX IT, BUT IT WOULD BE WORTH IT TO REPLACE THE WHOLE THING. HE GOT A QUOTE FROM THE MAIN OFFICE AND IT WAS DELIVERED AND INSTALLED WITHIN 2 HOURS. HE CLEANED UP THE BATHROOM, AND EVEN HELPED ME TRACK DOWN A BLOWN OUT PILOT LIGHT IN THE KITCHEN WHILE WE WAITED FOR THE TOILET DELIVERY. THE WHOLE PROCESS, FROM CALLING TO SAYING GOODBYE, TOOK LESS THAN 3 HOURS. IMMEDIATE RESPONSE, UP FRONT PRICING, GREAT PERSONALITY. WOULD DEFINITELY USE AGAIN.

THEY SPENT AN EXTRA 2 HOURS DUE TO COMPLICATIONS AND DIDN'T CHARGE ANY MORE THAN THE INITIAL ESTIMATE. I WAS VERY PLEASED WITH THEIR SERVICE.

THE PLUMBER, BOB, SHOWED UP RIGHT ON TIME. WAS FRIENDLY BUT NEVER STOPPED WORKING. DIDN'T MIND MY QUESTIONS, CLEANED UP AFTER HIMSELF. KNEW HOW TO DO THE JOB. HAD ALL THE MATERIALS and TOOLS HE NEEDED. I'D HIRE HIM AGAIN.

I CALLED EARLY IN THE MORNING AND THE PROBLEM WAS FIXED WITHIN THE HOUR. THEY ARE VERY KNOWLEDGEABLE AND PROMPT. I HAVE HAD JOHN COME OUT AND HE HAS A GOOD ATTITUDE.

THE PLUMBER WAS VERY COURTEOUS AND PROFESSIONAL.

THE WHOLE EXPERIENCE WITH FRIESE-MUELLER WAS EXCELLENT. THEY SHOWED UP ON TIME FOR BOTH THE ESTIMATE AND TO PERFORM THE ACTUAL WORK. THE PRICE WAS A LITTLE MORE THAN I THOUGHT IT SHOULD BE. HOWEVER, BASED ON THE CONVERSATION WITH LARRY WHO DID THE ESTIMATE AND ALSO BASED ON THE PREVIOUS REVIEWS ON ANGIE'S LIST, I WENT WITH THEM. I'M GLAD I DID. THE PLUMBER WHO SHOWED UP WAS VERY PERSONABLE, PROFESSIONAL, and EXPEDIENT. HE ALSO CLEANED UP THE AREA HE WAS WORKING IN. NO STRESS ON MY PART. GREAT JOB!

THE PLUMBER WAS ON TIME AND MADE SURE THE PROBLEM WAS SOLVED. SINCE THE HOUSE IS OLD, IT WAS NOT A STANDARD TOILET. HE FOUND ONE AND HAD IT DELIVERED. HE EVEN MODIFIED THE BATHROOM DOOR SO IT WOULD CLOSE AROUND THE NEW UNIT. EVERYTHING WAS VERY CLEAN WHEN HE COMPLETED THE JOB. HE DID NOT CHARGE FOR REPLACING THE WASHERS IN THE KITCHEN. THE ENTIRE OPERATION TOOK LESS THAN 2 HOURS.

JOHN RESPONDED TO OUR CALL, ON SATURDAY, WITHIN ONE HOUR AND DID THE JOB TO OUR SATISFACTION. HE ALSO HAD SOME HELPFUL SUGGESTIONS.

THEY QUOTED ME A PRICE OVER THE TELEPHONE AND THAT WAS THE PRICE THEY CHARGED WHEN THE WORK WAS COMPLETED. THEY SHOWED UP ON TIME, DIDN'T LEAVE ANY MESS AND THEY WERE CHEAPER THAN OTHER ESTIMATES I RECEIVED.

VERY WILLING TO EXPLAIN ANY PROBLEMS AND ANY OPTIONS AVAILABLE TO ME. THE EXPLANATIONS WERE EASY TO UNDERSTAND AND VERY STRAIGHT FORWARD. MY ONLY COMPLAINT WAS THAT THE PLUMBER WAS 2 HOURS LATE AND THE COMPANY DID NOT CALL ME, I HAD TO CALL THEM.

HE WAS A FEW MINUTES EARLY, I DIDN'T HAVE TO WAIT FOR HIM LIKE YOU USUALLY DO. HE EXPLAINED EVERYTHING HE WAS DOING AND ANSWERED ALL MY QUESTIONS. HE WAS VERY EFFICIENT AND FINISHED THE JOB IN A VERY REASONABLE TIME. I WOULD DEFINITELY HIRE THEM AGAIN. THERE WAS A SLIGHT MISTAKE ON MY BILL WHICH WAS PROMPTLY TAKEN CARE OF WHEN I CALLED THE OFFICE. VERY GOOD COMPANY.

THEY WERE VERY FRIENDLY, CLEAN AND PROFESSIONAL.

THE PLUMBER WAS FRIENDLY, EFFICIENT AND EXPERIENCED IN COMPLETING THE INSTALLATION FOR WHAT COULD HAVE BEEN A VERY INVOLVED JOB. ANOTHER FIRM RECOMMENDED REMOVAL OF BOTH THE DISPOSAL AND THE SINK FOR ALMOST $150 MORE FOR THE JOB. ALL MY QUESTIONS WERE ANSWERED BUT NO TIME WAS WASTED AS THE JOB WAS COMPLETED IN AN HOUR. THE FINAL COST AFTER THE SENIOR DISCOUNT WAS $25 BELOW THE PHONE ESTIMATE. I WILL CERTAINLY USE THIS FIRM AGAIN BECAUSE OF THEIR EXPERIENCE, PRICING AND WORK QUALITY.

WE'VE HAD A SEWER GAS PROBLEM IN OUR BASEMENT ON AND OFF FOR YEARS. RESETTING THE POWDER ROOM TOILET ON THE FIRST FLOOR HAS MADE IT GO AWAY FOR A YEAR OR TWO BUT IT ALWAYS RETURNS. JOHN (THE PLUMBER) WAS ABLE TO COME IN, ASSESS THE PROBLEM, FIND THE LEAK (BY USING A PIECE OF EQUIPMENT HE HAD INVENTED!). HE DESCRIBED WHY IT WAS HAPPENING AND RESOLVED THE ISSUE, WE THINK, PERMANENTLY. THE PROBLEM WAS ONE HE HAD SEEN MANY TIMES BEFORE IN HOMES LIKE OURS. JOHN AND HIS PARTNER WERE POLITE, FRIENDLY AND WILLING TO ANSWER QUESTIONS ON BOTH VISITS. JOHN ALSO HAD A REASSURING AIR OF EXPERIENCED PROFESSIONALISM THAT MADE THE WHOLE REPAIR GO SMOOTHLY AND WITHOUT ANGST FOR US HOMEOWNERS. IN ADDITION, DAVE, THE MAN IN THE OFFICE, WAS VERY RESPONSIVE TO OUR CALLS AND KNEW JUST HOW TO SCHEDULE A QUICK RESOLUTION. OVERALL, HIGHLY RECOMMENDED!

I FOUND MY WATER HEATER LEAKING ON A SUNDAY COVERING THE BASEMENT FLOOR IN WATER. I GOT ON-LINE TO CHECK ANGIE'S LIST BEFORE PLACING ANY CALLS AND CHOSE FRIESE-MUELLER BASED MEMBER REPORTS AND THE COMPANY'S LOCATION. WHEN I CALLED AND TALKED WITH THE SERVICEMAN, HE WAS MORE THAN WILLING TO COME OUT AND REPLACE THE UNIT. HOWEVER, HE SUGGESTED THAT, IF POSSIBLE, IT WOULD BE MORE ECONOMICAL FOR ME (SAVING THE ADDED COST OF AN EMERGENCY/AFTER HOURS CALL) IF I WAITED UNTIL THE NEXT DAY FOR SERVICE. I APPRECIATED THE HONESTY AND WAITED UNTIL MONDAY. BECAUSE I WAS LEAVING TOWN, MY HOUSEGUESTS WERE WILLING TO STAY AND WAIT FOR THE REPAIRMAN. HE WAS EXTREMELY PROFESSIONAL AND PROMPT, WORKING WITHIN THEIR TIMELINE TO GET THE WORK DONE. FRIESE-MUELLER TOOK A VERY CUSTOMER ORIENTED APPROACH AND I RECOMMEND THEM HIGHLY. I WOULDN'T HESITATE TO USE THEM IN THE FUTURE.

THEY WERE ABLE TO GET IN QUICKLY AND FINISH QUICKLY.

THEY MADE TWO TRIPS AND DIDN'T CHARGE ME ON THE SECOND VISIT, BOTH TECHNICIANS WERE VERY NICE MEN, I WOULD RECOMMEND THEM TO OTHERS.

PERSON WHO CAME TO DO IT WAS A BIT INTIMIDATING AND DIDN'T EXPLAIN MUCH. HE DIDN'T LEAVE A COPY OF THE INVOICE. THE WORK WAS DONE IN AN EFFICIENT MANNER, BUT HE USED A KITCHEN TOWEL AS A RAG WITHOUT ASKING FOR A RAG. I HAD TO CALL A COUPLE OF TIMES TO GET THE BILL REDUCED BECAUSE THEY HAD CHARGED FOR 45 MINUTES WHEN HE WAS AT MY HOUSE FOR ONLY 30 MINUTES.

THE PLUMBER WAS ABLE TO COME OUT THE SAME DAY I CALLED. HE WAS EXTREMELY FRIENDLY AND PROFESSIONAL. THE PLUMBER EXPLAINED EVERYTHING HE DID, AND OFFERED TO FIX THE TOILET, WHICH I HAD BEEN TOLD BY A PREVIOUS PLUMBER WAS NOT REPAIRABLE. THE PRICE WAS FAIR AND I WILL DEFINITELY USE THIS COMPANY AGAIN.

I CALLED FRIESE-MUELLER BECAUSE AFTER TRYING TO FREE UP A CLOGGED DRAIN WE ENDED UP WITH LEAKING PIPES UNDER THE SINK. THEY WERE ABLE TO COME OUT THE SAME DAY. THE DRAIN WAS STILL DRAINING EXTREMELY SLOW AND THE PIPES WERE LEAKING A LITTLE. THE PLUMBER RECOMMENDED REPLACING THE PIPES UNDER THE SINK AND DOWN TO THE BASEMENT DRAIN STACK. I WAS TOLD THIS WOULD BE IN THE BALL PARK OF $600-700, BUT THAT WITH THE OLD PIPES I WOULD JUST END UP WITH MORE PROBLEMS IN THE FUTURE. SINCE WE HAD CONSISTENT PROBLEMS WITH THE SINK I AGREED TO HAVE THE WORK DONE. UNFORTUNATELY, THIS WAS ON A FRIDAY AND THE SOONEST THEY COULD SCHEDULE SUCH A BIG JOB WAS TUESDAY. HE COULDN'T SNAKE IT FOR FEAR OF BREAKING PIPES. I MANAGED TO UNCLOGGED THE DRAIN. THE SMALL AMOUNT OF LEAKING WAS EASIER TO DEAL WITH UNTIL TUESDAY. THE PLUMBER WHO CAME WAS VERY PROMPT AND PRETTY QUICK. HE DID NOT IN FACT REPLACE ALL THE PIPES TO THE BASEMENT, BUT JUST REPLACED THE PIPES UNDER THE SINK.