Donovan & Jorgenson Inc

About us

NATE (North American Technician Excellence) Certified HVAC Technicians available for tune-ups, maintenance, repairs, and installation of furnaces, boilers and air conditioning systems. We also offer Smart Thermostats, Indoor Air Quality Products, HRV/ERV Air Exchangers, and Bathroom and Kitchen venting. Working with your builder for new home systems. Commercial, Multifamily equipment and roof top installations, maintenance, and repairs. We also offer 24 hour emergency service 365 days a year, if you call our office at 262-784-6440 after business hours just press #1 for emergency service. You can also go to our website at donovanjorgenson.com.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Employee Owned heating and cooling company with NATE (North American Technician Excellence) Certified technicians ready to help maintain, repair, and install new equipment in your home. Over 35 years servicing all the Southeast Wisconsin, Milwaukee Metro Area from three locations. ...New Berlin Office - 16935 W. Greenfield Ave. New Berlin, WI 53151 (262) 784-6440 ...Genesee Office - W306S4875 Hwy 83 Mukwanago, WI 53149 (262) 968-4086 ...West Allis Office - 5420 W. Electric Ave. West Allis, WI 53219 (414)727-1004

Services we don't offer

Geothermal

Amenities

Free Estimates
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7376 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 326-350 of 376 reviews

Matthew G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a new furnace and rang new pvc piping out the back of the house to accommodate it as it replaced a 1978 model. They were on time, professional and even finished early. Clean-up was also done thoroughly. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Donovan & Jorgenson Inc
Thank you. An updated energy efficient system will make your home comfortable and energy efficient. We hope you will be happy with your decision for years to come.

LAUREN L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They repaired leaks in the seals of the boiler pump and other misc repairs on the boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Melaynia S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We replaced 2 furnaces and consolidated down to 1 with a zone system. It went very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

SANDRA L L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good. A/C tune up. Plug hose (leaking).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kelly A.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed furnace, went good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Nicholas M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace. It was done quickly and to a high degree of quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Maureen M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen M.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: serviced furnace and a boiler

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Lost heat on one of our furnaces so called D&J to troubleshoot. The Service Tech was quick to determine that we had a blower that wasn't working so he replaced that, did a quick inspection of the rest of the furnace and finished up. We've used D&J before and have always been satisfied with their responsiveness and quality of service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Foster J.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Roger R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Donovan and Jorgensen take care of our gas furnace and A/C. Always professional, they installed a new furnace for us and maintain same throughout the year. Employee owned, reasonable, competent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had a new heat pump with propane backup installed. They removed the old (oil) system and set up removal for the oil tank that was in the basement. The work was done very professionally. There was a concern for getting the heat working as soon as possible, while maintaining a quality installation, which was done. |They also kept things clean with mats on the floor and cleanup afterwords. The entire process took about a day and a half, with the second (half Day) working on the heat pump portion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

MARTA H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Gary G.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new central air conditioner. The installation was done on on- time and, at a very competitive price. I had D/J previously install as new furnace in 2010 and I referred them to our neighbor. They installed a new central air system at their home and they also seemed pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,850

Bill S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Troy B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace and central air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jeanellyn C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Although the company could not serve us due to location, they went above and beyond what I expect for customer service by researching and helping us find something who we could trust in our area.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: Tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie A.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called for service because my A/C stopped working. I also wanted to have my furnace tuned up for the up coming winter. The scheduling went fine. The service day came, the technician was late; not by much but I expect service people to be on time. The technician was very professional, He found the problem right away and fixed it. |However when I mentioned that I was also scheduled for a furnace tune up, I was informed that they have different techs that do that and I would have to schedule that separately. That would mean a SEPARATE SERVICE CALL/CHARGE! Needless to say I did not use them for the tune up. I thought that was a rip off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Mary Chris H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed AC with an attic air handler. Serviced boiler and brought it up to regulation. Fabulous experience!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Jim T.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Timothy H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Furnace/AC tuneup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Margaret Z.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: Replaced furnace n AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Rudolph R.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Installed new furnace
Description of Work: I used Donovan & Jorgenson Inc

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Contact information

16935 W Greenfield Ave, New Berlin, WI 53151

http://donovanjorgenson.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3700
Trade License Locale
WI
Trade License Authority
Wisconsin Department of Safety and Professional Services
Trade License Expiration
05/01/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Donovan & Jorgenson Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 12:00 PM

Donovan & Jorgenson Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Donovan & Jorgenson Inc offers free project estimates.
Yes, Donovan & Jorgenson Inc offers eco-friendly accreditations.
Yes, Donovan & Jorgenson Inc offers a 3% senior discount.
Yes, Donovan & Jorgenson Inc offers emergency services.
No, Donovan & Jorgenson Inc does not offer warranties.
Donovan & Jorgenson Inc offers the following services: Employee Owned heating and cooling company with NATE (North American Technician Excellence) Certified technicians ready to help maintain, repair, and install new equipment in your home. Over 35 years servicing all the Southeast Wisconsin, Milwaukee Metro Area from three locations. ...New Berlin Office - 16935 W. Greenfield Ave. New Berlin, WI 53151 (262) 784-6440 ...Genesee Office - W306S4875 Hwy 83 Mukwanago, WI 53149 (262) 968-4086 ...West Allis Office - 5420 W. Electric Ave. West Allis, WI 53219 (414)727-1004
Geothermal

Contact information

16935 W Greenfield Ave, New Berlin, WI 53151

http://donovanjorgenson.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 12:00 PM