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Keyes & Sons Plumbing & Heating Inc

Plumbing, Water Heaters

About us

Here at Keyes & Sons Plumbing, we provide quality plumbing service that rises above the rest. We employ Master Plumbers and our A grade is a great reflection of the quality of our work. Please call today to discuss how we can help!

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING, WATER HEATERS.

Services we don't offer

ASK FOR DETAILS

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.724 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
17%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-24 of 24 reviews

Thomas M.
11/2017
5.0
plumbing
  + -1 more
I've utilized Keyes for several projects over the years, specifically Brian, & found them/him extremely efficient & professional! Always been happy with the work; clean, fast professional!
Description of Work: Gas & water lines added to accommodate new appliances.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Janice B.
06/2017
5.0
plumbing
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat W.
04/2017
5.0
plumbing
  + -1 more
They were on time & in budget of estimate. Reliable, very friendly and on time for appointments. Not one worry
Description of Work: install new kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
04/2016
5.0
plumbing
  + -1 more
.
Description of Work: Installed 2 pre-purchased toilets, removed old toilets, replaced sink faucet, troubleshot pipe whine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Thomas M.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent Plumbing Contractor
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas M.
04/2016
5.0
plumbing
  + -1 more
Very well! Brian Keys & assistant did a very meticulous & neat job. Brian works extremely fast & is very detailed! Brian also worked with me on a pipe whining situation in house & determined it was a worn out balancing shower valve at end of house.
Description of Work: Installed 2 previously purchased toilets & re plumbed; also troubleshot pipe noises in house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Thomas M.
04/2016
5.0
water heater repair
  + -1 more
Very well! Called Keyes because I have had great luck & service with them historically, & water heater was leaking. Had commitments that day. Representative was out almost immediately! Replaced water heater with highly rated A.O. Smith model & removed all old equipment & mess.
Description of Work: Replaced worn out/leaking gas water heater with new one; removed & cleaned up mess.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Christopher T.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced my water heater. Did a great job for a very fair price with same day service. Will definitely use again for any future needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Darcy Z.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They are friendly and do an excellent job. They clean up when they are done also.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew K.
05/2015
3.0
plumbing
  + -1 more
Made the mistake of not asking for a quote, then received the bill later. This type of service should only cost $100-140. It's a $5 part and he replaced it in 20 minutes. Service tech was very nice and did a good job, but this type of price gouging is unacceptable in my opinion.
Description of Work: Replaced the thermocouple on our water heater.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

Darlene R.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: looked at my dishwasher and said it wasn't a plumbing issue and did not charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie H.
03/2015
4.0
plumbing
  + -1 more
I didn't use them because the overall cost would be too high.
Description of Work: I stopped in the showroom to look at faucets. Super helpful and knowledgeable.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Thomas B.
08/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Fixed broken warm water heating line that had froze and burst.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Roger G.
07/2014
5.0
plumbing
  + -1 more
Tub faucet was frozen with lime deposits. Cranking on fitting would break faucet requiring costly demo of tiled wall. Plumber was very cautious and experienced.
Description of Work: Replaced Washers in leaking tub faucet. Replaced frozen gate valves with ball valves on water lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rory W.
05/2014
5.0
water heater repair
  + -1 more
They were excellent. You couldn't ask for any better. They went above and beyond what they were asked to do. They gave advice, gave a low-cost solution to it and they did everything very professionally. He came in the middle of the night the first time to take a look at the job.
Description of Work: Keyes and Sons Plumbing and Heating, Inc. replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy K.
04/2014
5.0
plumbing
  + -1 more
It took about 3 hours, they replaced all the valves and older plumbing, helped with some difficutlies.
Description of Work: replaced toilets in two rooms, plumbed a new vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bruce N.
11/2013
5.0
plumbing
  + -1 more
This was a big job, with the creation of a new 3 by 5 foot shower, whirlpool tub, all new plumbing, fixtures, etc. They worked with us from the planning right through to the end. All sub-contractors arranged by them were professional and took pride in their craftsmanship. Our new bathroom is beautiful. We would not hesitate for a minute to go to Keyes Plumbing again!
Description of Work: Replaced all plumbing pipes in house, remodeled bathroom and acted as contractor for tiler, electrician, carpenter, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W L.
04/2013
3.0
plumbing
  + -1 more
I decided I was going to find somebody else next time I needed a plumber
Description of Work: My garbage disposal broke down shortly before Thanksgiving. I called Keyes because they were who I usually call. They came out an installed a new disposal. That went okay. Then I asked about some problems in the bathroom with the shower drain and the bathroom sink. They fixed the shower drain okay, but he really screwed up on the sink. I also asked him about the diverter on the shower, because there was quite a bit of water still coming out of the spigot when I had the shower going. I was informed that it was supposed to do that, or the shower wouldn't work right. I don't know how stupid he thought I was, but even I knew that was wrong.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$250

Jesse W.
02/2013
4.0
plumbing
  + -1 more
They were prompt and very thorough. I didn't choose their service because I got a lower quote from an another company. They gave me a detailed quote.
Description of Work: I got a quote from Keyes & Sons Plumbing & Heating Company for connecting my sump pump to a mini storm lateral.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Elaine P.
07/2012
4.0
plumbing
  + -1 more
We purchased our own parts. The estimate was done by one person and the work by another. The bath tub drain was replaced. A linen closet was taken out to get to the pipes to replace the shower, water and drain opener. When completed the person doing the work did not test the shower head, which leaked. Also the knob that controlled our water in the shower had a lot of play in it. When mention to the plumber he simply stated that he had noticed this. The plumber did come back and fixed the leak from the shower head. I also then called Keyes and complained that there was a lot of play in the faucet, they did come out and look at it. It was determined that the part in the knob was wrong and it was a manufacture problem. We called and got the right part but my husband had to then install it because it was not offered that they would come back and install the part without cost. I was pleased that Keyes responded to my calls. They were friendly and professional in the customer care. I did think that the plumber should have checked the shower head before leaving and should have determined the faucet was flawed and helped us find a solution. This job took 4 visits to our home which easily could have been accomplished in two. .
Description of Work: The bathtub drain was broken at the level of the bathtub.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$516

Jayne B.
04/2012
5.0
plumbing
  + -1 more
He was helpful. He pointed out areas in my home that needed to be updated.
Description of Work: They came at the last minute to fix a leaking pipe under my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher B.
01/2012
4.0
plumbing, water heater repair
  + 0 more
Glen determined that I had a faulty thermostat/electronic control unit and told me it should still be under warranty from Richmond.He had me contact Richmond and they sent out a new unit (it was covered by warranty). I was off the day I recieved the unit so I drained the water heater and replaced the unit my self. I was charged for Glenn's time, the replacement sensor and some misc supplies. I used a coupon they had posted on Angie's List for $21.00 savings on a trip charge.
Description of Work: I had installed a Richmond LP gas Water Heater with a Power Vent approximately 2 1/2 years ago. It was not firing up and I could not figure out why. The burning chamber was sealed and I was hesitant to open it up. Glen came over and looked at it and checked everything out. He checked the vapor sensor and replaced it, as well as the gas supply lines, electric supply and cleaned out the burning chamber.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Susan K.
10/2011
5.0
plumbing, water heater repair
  + 0 more
As always a job well done.
Description of Work: We own 6 duplexes and we use Keyes Plumbing for all of our plumbing needs. We have used them for at least 15 years and have always been extremely pleased. This time we had a turn over of a duplex and the water heater needed replacing as well as the main shut off valves and many of the faucets in the duplex. We trust them to do only what needs to be done. Our calls are always answered in a timely manner and a service man is usually there same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

rhonda R.
08/2009
5.0
plumbing, water heater repair
  + 0 more
PERFECT (I had a hot shower again).
Description of Work: My water heater was replaced the same day I called for service. The service man did an excellent job installing my new water heater and removing the old one!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

    Contact information

    1066 American Dr PO Box 960, Neenah, WI 54956

    keyes-plumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:00 AM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    Keyes & Sons Plumbing & Heating Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:00 AM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Keyes & Sons Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Keyes & Sons Plumbing & Heating Inc offers free project estimates.
    No, Keyes & Sons Plumbing & Heating Inc does not offer eco-friendly accreditations.
    No, Keyes & Sons Plumbing & Heating Inc does not offer a senior discount.
    Yes, Keyes & Sons Plumbing & Heating Inc offers emergency services.
    Yes, Keyes & Sons Plumbing & Heating Inc offers warranties.
    Keyes & Sons Plumbing & Heating Inc offers the following services: PLUMBING, WATER HEATERS.
    ASK FOR DETAILS

    Contact information

    1066 American Dr PO Box 960, Neenah, WI 54956

    keyes-plumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:00 AM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed