Advanced Chimney Specialists

unknown

I was given a two hour window of when to expect the service provider and he arrived in the middle of that window. The guy answered all of my questions and was very respectful and courteous. This is clearly a dirty job that involves a lot of soot and ashes, but there was no mess or any smudges that could be found after he was done. We bought this house last year and were planning to use the fireplace for the first time with a gas log set to be installed after the cleaning. The previous owners left the fire box covered with ashes and a handful of soot dropped out of the chimney when we opened the damper, so we wanted to make sure that everything was clean before our new gas logs were installed and put to use. We were also concerned about the condition of the chimney so it was reassuring to have it inspected professionally. I know that part of the total cost went toward a cleaning fee and part went toward the inspection, but I don't recall the exact breakdown. I knew we were wanting to get them both done up front and I was told on the phone when I made the appointment what it would cost for both at that time. I had never used a chimney sweep service before and it turned out to be a lot less trouble than I expected. I would definitely call upon this crew to do any similar work in the future. Also want to add that their communication is one of the best I've encountered for local service providers. My appointment needed to be made a couple of weeks out because of it being a busy time of the year for this trade. I received a notification of the time window for my appointment a week in advance, with a reminder the day before my appointment. I wish more providers were that good with their service communication.