Sherlock Home - Inspection Services Inc

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Dan Reik from Sherlock Home failed to properly assess the membrane roofing over the dormer of the house we were purchasing. It was listed as 'Satisfactory' when in fact there were obvious tears and rips in the membrane. These tears lead to water ingress and damage to drywall and insulation inside the house. When I called the inspector to find out why there was a discrepancy between the report and what the actual condition of the roof was, I was told that he didn't actually walk the roof to inspect it, just looked at it from a ladder. In the end, I'm out at least $4100 for roof repairs and $400 for interior repairs. Had the inspection been done properly and the actual condition of the roof been disclosed, I would have been able to leverage some or all of the cost of repairs from the sellers. Sherlock Home did refund me the cost of my inspection, however it seems small change compared to the cost of their mistake.

Dan was very informative. He arrived early and explained everything, encouraging questions. He went in the attic, up on the roof, checked outlets, furnace, air conditioning and surrounding foundation.

The inspection was thorough and Dan answered all of my questions. I felt he was knowledgeable in his explanations and would have told he didn't know the answer instead of making something up. The problems found, were explained well, as well as the potential urgency/importance of each problem. The full report was emailed later the same day and we were able to then quickly work with the sellers on resolving the issues. I have had inspections in the past which left me wondering what I paid for. With Sherlock Home Inspection Services, I felt my money was well spent.

Inspector provided a complete report as well as explaining what home maintenance should be done and how to do it.

The inspection was very thorough and the maintenance tips were helpful.

HIGH QUALITY AND VERY THOROUGH HOME INSPECTION WITH RESULTS DELIVERED AT END OF INSPECTION.