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GSB Services LLC

4.7(
2
)

Roof Ice/Snow Removal, Chimney Caps, Roofing,

... +1 more

About us

GSB Services, LLC was founded in 1996 as a residential home improvement contractor. Our services include heat cable installation, sheet metal, gutters, and gutter protection. We are specialists in flashings and custom sheet metal fabrication and installation. We are a licensed contractor in Wisconsin (#242540). We are fully insured and our installation employees are factory certified. We will not have anyone working on your house that we would not have work on our own. While we are a small company, we do have the ability to provide you with big company resources. We look forward to working with you on your next project

Business highlights

29 years of trusted experience

Services we offer

Roofing, Gutters, Gutter Protection, Ice Dam Repairs, Roof and Gutter Ice Melt Systems, Sheet Metal. We are a full service exterior contractor. We specialize in ice dam prevention focusing on interior and exterior solutions. We also offer a full line of gutter protection featuring VersaScreen Gutter Protection.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.72 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-2 of 2 reviews
Beverly M.
05/2013
3.0
roof snow removal
  + -1 more
It was ok, but did not venture to even guesstimate what the entire cost would be for solving our problems with ice daming. We were told that we had to have electrical work done as well with a licensed electrician and that work was all extra costs. He left and said he would mail us an estimate only for his part of the work. The electrician came a few days later, explained to us what we all needed to have done with his sytem for the ice daming and his cost was astronomical as well. When we received the estimate in the mail just for the ice daming system from the owner in Delafield, we could not believe it.....the entire costs for his system and the electrical work was over $6,000!! We never thought to solve our ice daming problem would be so unbelievably expensive and there was NO guarantee that it would solve our ice daming problems either.
Description of Work: Nothing.....talked about his product, how great it was, and gave us some brochures and left
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from GSB Services LLC
Thank you for providing this response. It was a pleasure to meet with you and your husband in your home early this spring. I would like to ask first - was my company the only company you contacted to provide you with this service? This does not sound like my experience with you. If my company was the only one, then my response is below. I would like to clarify some of the points you raised. I did leave you a price quote when I left. You did understand what the cost of the installation of the ice dam prevention system would be when I left your home. I could not quote the electrical portion since your electrical system would have required significant work to bring it up to code. I did recommend an electrician in your area that I had worked with on previous projects. I do not believe it fair to rate by price an "F" based on the fact that your electrical system was not directly capably of supporting any additional load. As it was, you had questioned previous work by other contractors and how they had tied into your circuit breaker panel. I believe in safety first and will not short cut to save on price. This is why I recommended a licensed electrician to look at your circuit breaker panel and that you should follow whatever he recommended before I would do my installation. Had your panel been up to code and suitable for additional loads, your installed price with the electrician's costs would have been significantly less. I believe I was prompt on my response to your request for an estimate, I provided you with a written proposal before I left. This was done on a triplicate form where I detailed the areas to be covered, the products used, and the costs involved. This proposal was a contract for the work I would do. You are correct that I "did not venture to even guesstimate what the entire cost would be for solving our problems with ice damming". I could not because it involved the input of a licensed electrician in your case due to the condition of your electrical system. However, I did immediately put the electrician in contact with you. He promptly set up an appointment and quickly provided you with an estimate of his costs. Your husband even personally knew this electrian's father. You were also free to contract with any electrician of your choosing. Since the work in question would not have been done for several months, I believe I was very timely in providing all costs to you. I went further in my appointment with you by providing recommendations for insulation and ventilation. I explained how all of these elements work together to minimize ice dams and make a home more comfortable. As your home was a lake cottage that had been remodeled, it was not as efficient as it could have been. As to whether there is a ice dam prevention guarantee - I did explain that there were systems that were much higher powered and had a higher installation cost. Those systems are typically used on large resorts or businesses. You had indicated that the lower power system would be what you wanted. Also, since you would be in complete control of when the system would be operating, I could not guarantee that no ice dams would form. You may elect to leave it off for longer periods because of operating costs. Or you may forget to turn it on. How could I guarantee the system under these circumstances? I did show you pictures of customer projects showing before and after. I would have also been willing to let you talk to some references from customers who had actual experience had you requested that. You also had available customer testimonials on my website. It was also my impression that the actual price of the work my company proposed was agreeable to you. You had indicated that it was far less than the cost of a metal roof that you received an estimate on. Did this metal roof come with an ice dam prevention guarantee? You almost signed the proposal that morning. My sales style is not high pressure. When I saw that you were still unsure, I indicated that it probably was best to wait until you spoke with the electrician. I have not pressured you since to sign or go forward. It was my impression (one also that you shared with the electrician) that you were considering selling within the next year or two and did not want to make the investment. Again, I did appreciate the time with you and your husband. If there is anything I can assist you with in the future, don't hesitate to contact me.
Mark B.
09/2011
5.0
gutter repair, roofing, chimney caps, roof snow removal
  + 2 more
Greg did an excellent job of fixing our roof issues. We bought an older ranch house which had some ice dam issues . I thought we might have needed a new roof but Greg assured me we had another decade of use ahead . Greg added a ridge vent, replaced old leaky galvanized rain gutters, new facia and gutter guards. He also added a heating system for the rain gutters and roof channels. The work was done timely with no surprises. We also regraded and we noticed that by getting the leaky rain gutters replaced and extending the down spouts our sump pump runs rarely now. An unexpected but welcome benefit. Greg also added new chimney caps and added new flashing arond the chimney where had some leaking. I have worked with many contractors and Greg is tops !
Description of Work: New rain gutters and facia. Gutter guards and heating system. Ridge vent installed and new chimney caps and flashing for chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000

    Contact information

    220 Watertown Plank Road, Unit C, Nashotah, WI 53058

    www.gsbservicesllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Roof Ice/Snow Removal,
    Chimney Caps,
    Roofing,
    Gutters

    FAQ

    GSB Services LLC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    GSB Services LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, GSB Services LLC offers free project estimates.
    No, GSB Services LLC does not offer eco-friendly accreditations.
    No, GSB Services LLC does not offer a senior discount.
    No, GSB Services LLC does not offer emergency services.
    No, GSB Services LLC does not offer warranties.
    GSB Services LLC offers the following services: Roofing, Gutters, Gutter Protection, Ice Dam Repairs, Roof and Gutter Ice Melt Systems, Sheet Metal. We are a full service exterior contractor. We specialize in ice dam prevention focusing on interior and exterior solutions. We also offer a full line of gutter protection featuring VersaScreen Gutter Protection.

    Contact information

    220 Watertown Plank Road, Unit C, Nashotah, WI 53058

    www.gsbservicesllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed