The Grout Doctor

Dan repaired and re-grouted a few areas in our shower. He cleaned and sealed the grout around the shower tile and on the tile floor. He also re-caulked the periphery of the entire tub and around the glass block window. He spent a lot of time removing all of the old caulk and did a fantastic job of re-caulking. I wish the people we had remodel the bathroom would have done it as finely as Dan did. He was friendly, very skillful at his job and cleaned up perfectly after the job was done. I am so happy with his work. I will hire him again. I suggest that you hire Dan, The Grout Doctor, for your next project. Thanks Dan.

The Grout Doctor was great. They were very easy to work with. The process of getting a quote was quick and easy. The quality of work was great- we are very happy with the results.

They arrived on time. Dan discovered that there was a problem with the new wall tiles we purchased and went out of his way to correct the issue.

I had not re-sealed the grout around my shower tile since the house was built 10 years ago. Some of the old grout had cracked and it was beginning to leak water onto the drywall. The Grout Doctors put in new caulk and re-sealed the grout. Could not be happier with the work they did. Scheduling was a breeze. Ryan, who did the work, was very professional and extremely knowledgeable. My shower looks amazing! I give them my highest recommendation.

Floors look like new. Wish I had done sooner. Thought I would have to replace tile on floor. Seven rooms done. A great find !

The job was done perfectly and at an very reasonable price. Our house is from the 1920's and I don't think the tub has been re-caulked or re-grout put in in a long time. Mold and mildew was very bad. Everything was done perfectly, looks great and was done in a very timely manner. All questions and concerns were addressed right away. We wanted the original soap holder removed from wall, but was advised that this would be very difficult and costly. Process was explained to us and we understood why this was not possible. I would highly recommend the Grout Doctor!

Excellent. Not cheap, but it was done on time, fast and looks great.

Prompt. Courteous. Thorough. Have referred him to many people

It went very well. From start to finish, the job took six hours. Hence, the hourly rate for this work seemed high. But the quality was superb... just like the "before" & "after" photos at their website. Dan's associate, Ryan did the work. Caulking in a nice, straight, uniform bead looks easy but actually requires a bit of skill. Ryan had it. He was very professional and careful not to place tools directly on my new countertop (placing them on a soft towel instead). He cleaned up & provided detailed instructions on how I should provide care to keep his work looking like new.

Great! They didva beautiful job. Very professional and reasonably priced!

I had an excellent experience with Dan. He was timely and professional in phone communications beforehand and during the process. He came out and provided an estimate, then returned a couple weeks later to complete the job. Despite discovering a setback during the project that required an extra trip out, he did not charge additional beyond what was in the estimate. Great quality work and a pleasure to work with.

Everything went great! This is the 2nd time we've had Dan out here and I'd call him again in a heartbeat. He does great work and is the ultimate professional. What else can I say!

seems fine now. hopefully no mildew will develop in caulk

After reading the glowing reviews about Dan the Grout Doctor on Angie's List I had very high expectations. He was prompt for the quote appointment and subsequent appointment to do the work. Very personable guy and overall the work resulted in my shower looking better than before the work was done, but nothing extraordinary. However, during the course of his work and as he was nearing the end of the job I had to point out an area on the tile of the step leading into the shower that was completely missing a section of grout. After he left I went in to the bathroom to look it over again and discovered an area approximately 1.5" where the wall meets the floor that was completely missing grout! I immediately called Dan and he offered to come right back and he did. He caulked the area in a bright white which does not match the rest of the grout line along the floor. He did say he would tint it another color to match better when he comes back to do my kitchen backsplash next month. Unfortunately that won't be happening as I intend to cancel the appointment as I have now found another area along the wall / floor line that is also completely missing a section of grout. And I don't mean just chipped away. Completely gone! Clearly he did not get down and eyeball the grout line between where the wall tiles and the floor meet. For the cost of this service for approximately 2.25 hours of work I am pretty disappointed. UPDATE: After speaking with Dan again after he left the second time he did offer to return again at some point to fix what he missed. He said that some things "...obviously got missed when I was cleaning up..." or something like that. I explained I wasn't willing to take more vacation time from work to be home for him to come back a second time. I again said I was pretty disappointed with this service and asked for a partial credit to what I paid as I now will have to hire a handyman to return to complete the missing grout and caulk work. He said he would be sending me a check refunding me for the entire service and although that was generous, it's not what I expected nor want. I do expect SOME credit/refund returned for the incomplete work however. Will wait and see if a check shows up in the mail and update this review.

Dan was responsive, reasonably priced, and does great work. this is the 2nd time we have used dan in the last few years. so grateful we have found dan!

Excellent experience. Dan was punctual, thorough, clean, and provided results that made our rooms look brand new again. He explained what he did, both before and after the process, and performed the cleaning touchups with the addition of new grout that matched perfectly. As a retired interior designer who is EXTREMELY particular, I had referred Dan to several clients, although I'd never had the need to use his services. Now that I've done so, I will certainly continue to refer him going forward. I continue to receive inquiries on a weekly basis for my "go to" contractors, and Dan will be first on the list for grout work.

Everything was great. Derek and his work were great! He was on time, cost was just right (in my eyes) and bathroom looks good as new. He was there for around 2-3 hours and for $145 to make my bathroom look great, it was worth it. I will definitely be using them again with any grout/bathroom issues in the near future with other house projects on my list.

Just a warning, I called Grout Doctor's number, but instead of setting me up with Dan, who has gotten awesome reviews on this site, the connected me with Derek and Joy Meinen. Maybe this was because of my location in Whitefish Bay, I'm not sure. Regardless, the job they did was awful and not worth the money. When calling the Grout Doctor number, all you can do is leave your information, I suspect they route the order to whichever grout doctor worker covers your geographic area. I wish there was a way to review this other Grout Doctor service provider but there isn't. I also wish there was a way to get in touch with Dan about getting him to do the work, based on his reviews, I suspect he would do much, much better.

It went very well. He was done on schedule at the price quoted. He did not try to sell us unneeded services.

This was an excellent experience! Dan was on-time and great to work with. Not only did he do as promised and the work impeccable - he managed to make my tub look brand new! Reasonable price for the labor and time required. Highly recommended.

The work was done as promised, all appointments were kept, and I was happy with the work.

They were on time, did a very thorough job, and cleaned up nicely. It turned out much better than I imagined. I'm very happy with the results and have no hesitation about recommending them. Well worth the money!

They were very professional. They came out to quote my project within a few days of my phone call and scheduled work within a week. They removed my old caulk and cleaned my current grout on my tile walls. They then re-caulked the tub/shower. It looks like a brand new tile remodel with just the grout/caulk being redone.

He showed up when he said he would, did just what we discussed for a fair price in a timely fashion.

On time, pleasant. Worked fast. No problems one year later