Honest Home Inspections, LLC

Meet my schedule requirements but lacked quality of service and attention to detail. While they identified many small items, I feel they missed the bigger issues (rotted door, sunken concrete slabs, etc. )

Great. The inspection was thorough yet everything was explained in a way that made it easy to understand.

Very thorough, addressed all my questions and concerns.

Pre-Sale Home Inspection, very thorough. Responsive to all questions.

I have tried to contact HHI several times by phone only to be told that you would check with owner who would get back to me. That has never happened so much for your goal of Our goal is not just customer service but OUTSTANDING CUSTOMER SERVICE above and beyond your expectations! My issue is I had a home inspection done on a home I was planing to buy at 1822 S 55Th. St. West Milwaukee. I am a first time home buyer and wanted to do things right so we hire you at upwards of $550.00 All went well until we brought the house and moved in after closing. While checking out things in the finished basement we found that the doped ceiling was full of rodent dropping and traps. Why was this not found in the inspection you did? Any question I can be reached at 414-595-8382 Thank you Elizabeth Belanger

Scott is an extremely knowledgeable inspector. He was able to answer any question I had with great detail. He spotted things that never even crossed my mind. We have a 1 year old and so he was very conscientious on finding things in our home that could be dangerous for our little guy. He really took his time and focused on doing a great job. All of his equipment is top grade. Once the inspection is done you get a temporary write up, and a couple days later you get a full report in the mail complete with pictures. 100% would recommend Honest Home Inspections to anybody looking to buy a home.

We are very pleased with all of the services we received from Honest Home Inspections. The home inspection was done very well. Brian did a great job answering any questions we had and showed us the findings as he came across them. That made it much easier when reading the inspection report. I can't stress the importance of having a radon test. Our new home is a beautiful, well built home and even the current homeowner was questioning what the radon test was for. Our radon levels were very high and the current homeowner agreed to remediate the issue. Having had issues with appliances in the past, I opted for the appliance recall service. The minimal cost of $50.00 for all of the current and future purchased appliances to receive weekly recall checks is worth it to me., especially moving in to a home where I did not purchase the appliances. The entire staff was wonderful and made the inspection process comforting rather than fearful. One of the favorite items we received in our folder was a certificate for our children. I don't want to spoil the surprise for others, but do know that this company truly cares about your entire family.

All went well. He did a walk thru inside and outside and gave me information about the different kinds of mold and how to treat. Also, how prevent future problems once the problem is taken care of.

Scott and Brian did an excellent job. First off, they were extremely accommodating to our schedule. We set up an appointment for a Monday at 9am and both were at work prior to my arrival to the property. The inspection took about 3 hours with both of them inspecting. I consider myself pretty handy but these guys found issues I would have never thought to look for. Their report was extremely detailed and made it very simple for us to get a few quotes for what the repairs would cost. We've had bad luck with inspectors in the past so we wanted to make sure we went into this purchase with no regrets. Thanks to their detailed work and excellent report, I feel like we won't be running into any "surprises" (the home is 80yrs old). They cost what I'd consider marginally more than others, but you get what you pay for. For what they did, I consider their service a true value.

I used Honest Home Inspections to do a mold clearance test. The detail in his report was greatly appreciated!

Scott spent roughly 6 hours inspecting the home. He arrived even before the scheduled time, and completed the outside inspection. He went through each room from top to bottom, running all appliances and checking all electrical outlets. He answered every question we had, and we learned a lot of useful information. His inspection saved us from buying a house we thought needed only minimal repairs. We received a complete online report including pictures within hours of the inspection. And within 2 days a binder of the inspection arrived through the mail. We were very impressed with the detail in which it was put together, including graphs, and detailed pictures with explanations and solutions. We would not hesitate in recommending his company to others, and would definitely use his services again if needed.

Inspection contingency home inspection

Scott is an amazing inspector! We just had a home inspection for a home we were trying to buy. His inspection was thorough and complete. In fact, he saved us potentially over $20,000 in repairs! We have used him before and he is the only home inspector we will use in the future!

The inspector was right on time, we didn't have to coordinate with him. We didn't coordinated with the seller agent as well as our agent to get the Radon testing instrument into basement. He did everything, On the D-Day he was right on time even though it was raining a lot. He started with overall updates on what he will do in whole process and what to expect the outcome of the inspection. The inspection was very detailed, he looked into the minutes details of house and also updated us on how we can keep certain areas so that foundation/basement would be strong. Overall excellent inspection and very detailed report. Good Job!!!

Scott LaMar at Honest Home Inspections is compulsive in his inspection. He picked up things that the previous inspector had missed. His communication is very clear for those of us less literate in the world of construction. He had excellent follow up and explained things in the house that will be important for maintenance for years to come. I plan to use HHI in the future.

I was referred to HHI though my realtor, who provided me with a couple of options. She explained that HHI (Scott) tends to be very detailed (more than most) and occasionally even deemed as overly critical. For me, that was what I needed to hear, and I decided to contact them to schedule my inspection. My initial call (Tuesday, 11-26-13) to the office was very pleasant, Charmaine was delightful. At the time of my initial call, I did not have an accepted offer so I was looking for a tentative schedule. She worked with my situation and we scheduled a tentative date of 12-2-13. I was notified that evening that my offer was accepted. I contacted the office the following day and confirmed my appointment for Monday 12-2-13. They were polite and congratulatory on my accepted offer. I was told that I would receive a confirmation e-mail, which I received Sunday, 12-1-13. They went over the schedule and told me to plan on 3-4 hours minimum for the timeline of the inspection. On the day of inspection, Scott LeMarr arrived early (before 9AM) and was reviewing the outside of the home. When I arrived at 8:50 AM, he had already completed most of the inspection at the ground level around the foundation and siding. He greeted me, introducing himself and his colleague Kelly who would assist in the inspection process. He was very detailed in explaining the process and encouraged me to ask questions throughout the inspection. The completion of the process would be to walk me through the location of all the shut off valves in the home, review home maintenance and the preliminary report findings. The entire process ended up at about 5 hours, and the detailed report reflected Scott's eye for detail. He was professional, patient and answered all my questions throughout the process. He discovered a foundation issue and recommended a foundation consultant to confirm his findings, as it would deem the foundation as defect. I am not confident that all of the minor and major issues that Scott identified would have been found by another inspector. In fact, the foundation consultant told me to give Scott kudos for identifying a major issue in his inspection. He completed the inspection by reviewing the findings with me, reviewed a template of what my final report will look like. The report has informational items in blue, alert items/non-passing items in red. In addition, there are several pictures with explanation of the non-conformance, with a illustration of the proper/conforming installation. I was also presented with a couple of small housewarming gifts, a home ownership maintenance book and coffee mug with goodies. A very cordial way to end the inspection process. I am extremely pleased with the entire experience, despite having found a significant issue that may result in my walking away from the home. I would recommend Scott and HHI to anyone that is looking for a reputable, professional, informative and educational home inspector. Did I mention he is a mold specialist also? Do your homework, read his bio and understand the knowledge and credibility that he and his company bring to the table. Fantastic experience, and no regrets!

Scott was very thorough. He spent approximately 5 hours combing over my 1280 foot home. He was very punctual and professional and took time to explain how to properly maintain and fix things around the house. He is a bit pricier than most home inspectors, but you do get what you pay for. I would highly recommend Scott.

Scott was extremely thorough and explained the process start to finish. Very easy to talk to and explained issues in simple to understand terms. Took good color photographs to help explain the issues more clearly. Nice detailed report sent in a timely manner. Would definitely use again. Awesome service.

It went very well and I would hire Scott again.

Some Radon issues arose recently in my neighborhood. Last year my female neighbor who had just moved in across the street, had a company install a Radon setup. This year two other neighbors had high Radon readings and after checking around they liked her setup and her company’s prices the best and had already made appointments in a couple weeks for installations. However, when I checked out that company in Angie’s List, I was concerned – some bad reports. In my Radon search I had come upon Scott LeMarr, a home inspector. When I mentioned the particular company my neighbor used, he was concerned. This was because he had recently been involved in a court case as an expert witness for a couple who was suing that company because of a very expensive, poor installation. On his own Scott volunteered to come to my home and view the installation of my neighbor, both inside and out. He told her it was “good enough” to pass inspection because Wisconsin has no specific regulations for Radon installations . . . although what she had would keep out only part of the Radon, etc. Scott had even brought along a copy of the litigation info . . . and next he talked to the two neighbors who had plans to go with that company, so they could decide whether or not to go forward with their installations. Scott also looked at my bad basement walls and told me the company I had contracted with to take care of the wall problem was one of the very best out there. (This only solidified what I had found on Angie’s List.) Scott also gave me a number of other tips. AND ALL OF THIS at no charge to anyone. He was just concerned as he has found in his many years of inspections that so many home improvement companies cut corners and/or don’t have workers who know what they are supposed to do, let alone intend to provide a quality job. During the course of my conversations with Scott, I found him to be honest, truly caring about people, a WEALTH of information and very high tech with a lot of very advanced techy equipment starting even with the truck he drives. He’s definitely a leader; is very involved in many environmental groups; is Certified in about everything possible having to do with the environment; and is Wisconsin’s ONLY Master Indoor Environmental Specialist. When I have questions about anything involving his expertise, I’ll go to Scott . . . and I HIGHLY recommend him for home inspections of all kinds. His calling card shows some of his specialty areas -- Radon, Mold, Air Quality, Water, Microwave.

Very good. Noted some obvious issues to be fixed. Some other items of concern were found. Other issues of concern were made to seem minimal.

Very well. Scott covers the entire home, goes in the attic and on the roof. He sends a very comprehensive report.

He came out within a couple of days of when I called. He was prompt and very personable.

Very well. We ended up NOT having mold and haven't needed any followup. We did receive a thank you letter that included a couple newsletters with helpful tips. We really did use one of the tips immediately (to vacuum your fridge coils to improve efficiency). Thanks, Scott, for a job very well done. We certainly would recommend you to others and call you again if the need arises.

We were under a time crunch to get an inspector to come in within a week. Also, because of our work schedule, we couldn't have an inspector come in during normal business hours. Scott was very flexible and said he could work on weekends and evenings if necessary. We ended up settling on an early evening time so there's still enough daylight left for Scott to examine the outside of the house. We got a paper report at the end of the inspection, an electronic copy within 24 hours and a hard copy in the mail within 3 days.