After a bad storm in Monroe, I came home to find my water heater completely dead. No flashing light on the 10 year old 40 gallon unit. No hot water, and no power vent exhaust fan action. I called the Rheem Water heater home help telephone number and was told by the phone technician that my gas controller needed to be replaced. I called the plumber whose sticker was on the side of the tank and was told after he came out and charged me $65 for a service call that I had to replace the entire water heater for $1,400. I then tried a second plumber to get a second opinion and a second quote. I called Bob Lostetter from Lostetter Plumbing and was told that he could order out the gas controller as suggested by Rheem. He then quoted me a price for parts and labor. The day after he ordered the part he brought it over at 7PM in the evening and installed it. I now have hot water and the controller light flashes normally. I did not require a complete replacement water heater as suggested by the first plumber. Two telephone numbers to know in Monroe, WI: Rheem 1-800-432-8373 and Lostetter Plumbing 608-325-9730. Payment was due upon installation.
Description of Work: Replaced gas controller on a dead Rheem Power Vent 2 water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Mick M.
05/2013
5.0
plumbing
 + -1 more
Everything went smoothly. They came on time, hauled off the old water heater and toilet. Very reasonable on labor rates too!
Description of Work: We've used Lostetters twice, once to replace a water heater and another time to install a new toilet. In both cases, they were very reasonable, did an excellent job and even came on a Sunday evening (toilet replacement) without charging a higher off hours rate! I would recommend them anytime gladly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth K.
03/2012
5.0
plumbing
 + -1 more
He comes whenever I need him. I let him inside my house because I trust him. I will definitely use him again.
Description of Work: I used Lostetter Plumbing within the last two years.
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Service Categories
Plumbing,
Natural Gas Lines
FAQ
Lostetter Plumbing is currently rated 5 overall out of 5.
No, Lostetter Plumbing does not offer free project estimates.
No, Lostetter Plumbing does not offer eco-friendly accreditations.
No, Lostetter Plumbing does not offer a senior discount.
No, Lostetter Plumbing does not offer emergency services.