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Vince Ingrilli & Sons Plumbing Co Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a full service plumbing contractor. We run 5 licensed plumbers who specialize in residential and commercial service and repairs. We offer a 5% senior discount, not to be combined with our Angie's List coupon.

Business highlights

53 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Exterior Drain Pipe Installation. Gas Leak Repair. Heating & A/C. Plumbing & Drain Cleaning. Water Heaters.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 76-100 of 374 reviews

James S.
04/2017
5.0
plumbing
  + -1 more
Wonderful job. Have been a customer for many years
Description of Work: Toilet repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Audrey S.
03/2017
5.0
plumbing, water heater repair
  + 0 more
They came within 24 hours and did a great job. Price was comparable to other folks but service was faster!
Description of Work: Needed a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Steven C.
03/2017
5.0
plumbing
  + -1 more
On the free estimate they determined it was a simpler fix for them so he simply repaired the pipe and just charged what would be a trip charge.
Description of Work: Leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN C.
02/2017
5.0
plumbing
  + -1 more
I think I may have found him on Angie's List. did excellent work and were very responsive and kept in touch as far as when they would be arriving. they were very easy to work with. It took them about an hour at the most to troubleshoot. The work was perfect. The area was left very clean after he left.
Description of Work: I used a plumber recently and the name of the company is Vince Ingrilli & Sons. They did some troubleshooting with some plumbing repairs that needed to be done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen R.
12/2016
5.0
plumbing
  + -1 more
They have also been excellent. We've used them for years, they are our plumbers. They have been extremely reliable, they do good work. I've never had a problem with any work they've done, ever, in thirty years.
Description of Work: I use Vince Ingrilli & Sons Plumbing Co Inc for plumbing services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen R.
12/2016
5.0
plumbing
  + -1 more
Absolutely “A” on everything! If I have a problem with somebody, I don’t have them come back, real simple. These are people that I have used before and I have been very happy with their services. These are people that I have dependent upon before and they have never let me down. We have got them coming in next week.
Description of Work: Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chie K.
11/2016
5.0
plumbing
  + -1 more
Very well. They came promptly right after we contacted.
Description of Work: Fixing toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valentyn P.
11/2016
3.0
water heater repair
  + -1 more
They never quoted us like we asked. Our fault for still going with them. They charged us $128/hr for work even when they left our house to go to the shop to get parts. I called and tried to get a breakdown when I got to speak to Vince himself. He began by yelling at me...not too professional. Then he finally took one hour of labor off. The tech was knowledgeable but not sure I would use them again. If you do, make sure to track the hours and get a quote ahead of time.
Description of Work: Gas pipe replaced to the water heater.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$223.35

Michael O.
10/2016
3.0
plumbing
  + -1 more
There were different things done and things got real complicated, we had just inherited the house that we are in and there were things that needed to be fixed.
Description of Work: I used Vince Ingrilli & Sons Plumbing Co Inc for plumbing service.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


tom K.
10/2016
5.0
plumbing
  + -1 more
They get straight A's. I would use them in the future.
Description of Work: I used Vince Ingrilli for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Vince Ingrilli & Sons Plumbing Co Inc
We appreciate your review, thank you for your business!

Carol C.
08/2016
5.0
plumbing
  + -1 more
A very nice plumber came out to the house and checked the valve. He told me that the valve was connected to the boiler and I should have a boiler guy come out and look at it. Was extremely helpful and nice. While he didn't do the work, I would call them again in an instant if I needed a plumber. Honest is extremely valuable.
Description of Work: We had a valve in the basement that suddenly looked very corroded.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Vince Ingrilli & Sons Plumbing Co Inc
We appreciate you taking the time to let us know how our plumber did on his recent job out to your house. Even though no work was performed we still thank you for your comments.

Wendy J.
07/2016
1.0
plumbing
  + -1 more
The plumber constantly talked to me about gun ownership. He thought I should not be a liberal and become a conservative that loves guns. I found him ridiculous. I don't need a lecture from someone I hired to be a plumber. It was snowing the day he came by. Every hour he stopped working to brush off his truck. The job cost me so much more with him spending 20 minutes every hour removing snow. I'm now having my kitchen remodeled and have to re-do what he did. I will never hire this company again.
Description of Work: My tub drain was plugged and overflowed into my kitchen. The drain pipes were replaced.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$1,000

Response from Vince Ingrilli & Sons Plumbing Co Inc
We would just like to clarify something with you...we went back into our records and it shows we have not done work for you since 2007. Please correct me if I am wrong and if this comment was meant for another company? Thank you.

Steve R.
04/2016
5.0
plumbing
  + -1 more
Contacted Vince Ingrilli & Sons Plumbing through Angie's list website. They called back promptly and set an appointment later that week. the plumber on site was early which was great. He went right to work. Once complete he cleaned up the sink and was on to the next stop. Went as i expected and I will be using them in the future.
Description of Work: Fixed a clogged bathroom drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Response from Vince Ingrilli & Sons Plumbing Co Inc
Thank you for your feedback and we are happy to hear that everything went smoothly!

Christina M.
04/2016
5.0
plumbing, water heater repair
  + 0 more
Vince was responsive and was able to get the heater replaced a week after I called him. It wasn't an emergency, so the timing was fine. Jeff, the plumber was professional and the finished installation looks great. Jeff installed shutoff valves to make future work easier as well. I would recommend Ingrilli and Sons Plumbing without reservation. If you want the job done right, at a fair price and on a reasonable schedule, they are the guys to call.
Description of Work: They replaced an electric water heater and coordinated with an electrician that they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Vince Ingrilli & Sons Plumbing Co Inc
We cannot thank you enough for providing us with your feedback about the work we completed at your house. We are glad everything worked out! Thank you!

Lynn M.
03/2016
5.0
plumbing
  + -1 more
Hey homeowner, this is exactly what you need: a plumber who acts like he's your brother. Your very efficient, reliable brother. Plumbing problems can be super stressful and these guys counter that with a great customer experience. I called their office line at 9:30 pm in a panic over a drain backing up in the basement, hoping they had an emergency number. They didn't, so I didn't leave a message. Vince Ingrilli called me about 10 minutes later anyway (thank you caller id). He explained how to get through the night without further problems and said he'd call me at 7:30 am to arrange a service call, which he did. His plumber arrived exactly when promised and cheerily tackled a disgusting job. I've used Ingrilli 5 or 6 times now .. 100% happy.
Description of Work: repaired sewer pipe junction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Vince Ingrilli & Sons Plumbing Co Inc
We appreciate you taking the time to let us know how we did on our recent visit. We are happy to hear that everything worked out and we could solve your plumbing problem!

Michael M.
03/2016
5.0
plumbing
  + -1 more
We did not end up doing the project for financial reasons. However, our experience with this company was just great. They were responsive, contacted me as scheduled, followed up, and were respectful the whole time.
Description of Work: We were in talks for getting a quotation for running water and gas to a garage on my property.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Vince Ingrilli & Sons Plumbing Co Inc
Thank you for your feedback, even tho the work was not done we appreciate your comments.

Charles R.
02/2016
5.0
plumbing
  + -1 more
If you live in an old house (mine was built in 1939) you hope the water pipe/lateral the brings city water into your home never ruptures or breaks. But with an old home, pipes do break. I realized this when I saw a small pound forming on my front lawn. I called the City of Milwaukee to take a look and they said my water pipe was leaking. The choice in such situations is to replace it or patch it. If you patch it, the chances are that it might rupture again at another place along the water line. If you fix it, you are spending some serious money. Well, let me say, either way you will be spending some serious money. The city give you 30 days to fix the leak; and anything from the curb inward is your problem. I immediately called Vince Ingrilli Plumbing and we discussed the options. Vince was incredibly responsive and (in my view) very hones, and sympathedict. I greatly appreciated his point of view. This all happened during a very cold snap here in Milwaukee. This was not the kind of job where one gets a lot of time shop around, gather a bunch of estimates and then reflect on what to do. This is a job that had to get done.. I trusted Vince Ingrilli and told him so. He did a great job and let me say, this is BIG job.
Description of Work: Replaced broken water lateral/outside water service installing new one inch copper service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,985

Response from Vince Ingrilli & Sons Plumbing Co Inc
We appreciate you taking the time to let us know how we did on our recent job with you. We are glad you could count on us to help you with your plumbing needs!

Michelle H.
12/2015
5.0
plumbing, water heater repair
  + 0 more
The whole process of replacing the hot water heater went very well. I'm pleased. I called the company around 11am stating that I had water leaking from the top of my hot water heater. They were able to come out by 12:45pm to inspect it. It needed to be replaced. He was able to replaced it right away. He provided me two size options for replacement but let me choose without any pressure. He starting working immediately taking apart the old one water heater. Another member from the company came by to drop off the new water heater. It was a very painless and efficient process. After completing the job, the plumber went down showed me the values and answered a few questions that I had. He was friendly and clean up after.
Description of Work: He replaced our leaking hot water heater with a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Vince Ingrilli & Sons Plumbing Co Inc
We appreciate you taking the time and letting us know how we did on our recent water heater replacement. We are pleased that everything went accordingly for you.

Jonathan R.
12/2015
5.0
plumbing, water heater repair
  + 0 more
Fantastic experience--replaced my water heater the same day after old one developed a leak. Would definitely use again for plumbing needs.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Vince Ingrilli & Sons Plumbing Co Inc
Thank you for your feedback and for the positive reviews. We are glad we could come out same day and take care of your water heater issue for you.

Catherine F.
11/2015
5.0
plumbing, drain cleaning
  + 0 more
It was Sunday evening and my kitchen sink clogged. I searched Angie's List for a plumber that would come out on Sunday evening and found Vince Ingrilli & Sons Plumbing. I called the phone number listed and left a message explaining my issue. Within ten minutes I received a call back and the gentleman on the phone stated they could come out but the price would be double (after-hours). I asked about the Angie's List discount and he said yes - 5%. I agreed and was stated an approximate wait time of 1.5-2 hours as the plumber on call was at another customer's home. After about 45 minutes my doorbell rang and the plumber was there! He asked to see the kitchen, I explained the issue (too much spinach too fast down the disposal) and he quickly went to work. I watched him work and he showed me how to unclog any similar issues in the future. He collected the clog in a pan and tossed it outside in the grass. After the clog was taken care of the plumber cleaned up underneath the sink and answered a few questions I had about maintaining the disposal. The plumber was nice, provided me a receipt, and let me know the company would send an invoice for payment in the mail. A few days later I was sent an invoice, however it did not include the Angie's List discount. I called and the woman on the phone quickly adjusted the invoice and verbally stated my new amount due. Overall I learned what not to due in the future, the first thing to check if I do, and a few maintenance tips for my disposal. An expensive lesson that I hope to not repeat!
Description of Work: Unclogged a kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248.8

Response from Vince Ingrilli & Sons Plumbing Co Inc
We appreciate you taking the time to let us know how we did on our recent plumbing job and appreciate all your feedback! Thank you.

Christopher W.
10/2015
3.0
plumbing, drain cleaning
  + 0 more
Technician arrived late he wasnt going to remove his shoes if I didn't request him to do so. His appearance was unacceptable, unkempt. He was at.my home for approximately 20 minutes, shopped vac the drains and was out the door. He returns to present me a invoice for 140 dollars. Finally I get a phone call demanding payment for "services" rendered. I am extremely disappointed with this organization fee structure, and lack of professionalism. I would not utilize there services again.
Description of Work: Unclog two drains

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$141

Response from Vince Ingrilli & Sons Plumbing Co Inc
When I set up the call with Mr. [Member name removed] I explained my 1 hour minimum charge of $124.00 for the 1st hour. I set up a first call in the AM between 8:15 and 8:30 he said that was fine. We arrived approximately at 8:30 so as to being late he is mistaken. As to my plumbers appearance I can not verify that being it was a month after the fact. If we are asked to remove our shoes we do not because we have shoe boots to protect the customers floors. We were called in to clean 1 drain and Mr. [Member name removed] added a 2nd drain and a toilet repair which we got it all done within the 1 hour minimum. My plumber never presented Mr. [Member name removed] with a invoice it was mailed to him. I sent Mr. [Member name removed] 1 past due statement followed up with 2 phone calls which I left a voice message. On the 3rd call that I made to him he picked up the phone and was very rude. He did not recall that he asked my plumber to repair his toilet. The part in the toilet was $10.00 which he claim was a over charge due to the fact we told him our rates were $124.00 per hour plus tax. You have to realize 30 days have gone by since Mr. [Member name removed] had received my bill. If he was that displeased once he received my bill and he had some concerns he should have made the call then. Once he received my past due statement and still have concerns he should have made the call then. When he got my 2 voice messages and he still had the same concerns he should have made the call then. When I finally got him to pick up his phone yes at that point I wanted to get paid. Up until that point I did not thing anything was wrong. Once again if I do not get him to answer his phone he would not have called back with his concerns. As a service company I provided Mr. [Member name removed] with our price for the 1 hour minimum, I made the repairs that he asked me to do along with an extra when we were on the job site, I kept my time with in the minimum and did all three jobs correctly. When we left the job site my plumber explained what we did and put the time down on the ticket which Mr. [Member name removed] signed. He was fully aware of what he was going to get billed for. I guess you can not please everyone even if you do your job properly. Thank you Vince Ingrilli

Leslie G.
10/2015
5.0
plumbing, drain pipe
  + 0 more
They did an excellent job on a challenging situation with an old tub and stopper. I have always been very please with Vince Ingrilli's service, quality, and professionalism.
Description of Work: Replaced drain stopper in bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from Vince Ingrilli & Sons Plumbing Co Inc
Thank you for your feedback! We are pleased to here you were happy with our services.

Austin M.
10/2015
4.0
plumbing, wells
  + 0 more
It went well...the provider replaced the old broken pump with a new one. Was there for maybe 20-30 minutes My only complaint is I was charged $124 for an entire hour when the provider was at my home for no more than 30 minutes. I understand driving and all that, just a little frustrating.
Description of Work: The provider replaced a sump pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Vince Ingrilli & Sons Plumbing Co Inc
To address your complaint and we apologize if it was not said but we get $124 for the first hour, even if we are only there for 30 minutes. That is our service call charge. We thank you for your comments and concerns and we will better explain our service call charge from now on, when asked.

LINN E.
09/2015
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Perry showed up on time and was neat and professional. He explained what he needed to do, did it, and didn't leave a mess.
Description of Work: Snaked out two VERY clogged drains, replaced trap on basin drain, adjusted shower faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Vince Ingrilli & Sons Plumbing Co Inc
Thank you for taking the time to let us know how we did, we appreciate that!

Jennifer T.
06/2015
5.0
plumbing
  + -1 more
They did a great job. They were reasonable on what they did. I would definitely recommend them to others. They did it pretty quickly, cleaned up and took away the old toilet. They were very professional.
Description of Work: Vince Ingrilli & Sons Plumbing Co Inc did the leaking toilet. They replaced the toilet with something compatible and installed that.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Vince Ingrilli & Sons Plumbing Co Inc
Thank you very much for taking the time to let us know how we did on our recent plumbing job. We appreciate your feedback!

Contact information

6734 W Wells St, Milwaukee, WI 53213

http://www.viplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Licensed*

Trade License Number
225467
Trade License Locale
Wisconsin
Trade License Authority
Wisconsin: Trade
Trade License Expiration
03/31/2028

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Appliance Repair,
Kitchen and Bath Remodeling,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

Vince Ingrilli & Sons Plumbing Co Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Vince Ingrilli & Sons Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Vince Ingrilli & Sons Plumbing Co Inc offers free project estimates.
Yes, Vince Ingrilli & Sons Plumbing Co Inc offers eco-friendly accreditations.
Yes, Vince Ingrilli & Sons Plumbing Co Inc offers a 5% senior discount.
Yes, Vince Ingrilli & Sons Plumbing Co Inc offers emergency services.
No, Vince Ingrilli & Sons Plumbing Co Inc does not offer warranties.
Vince Ingrilli & Sons Plumbing Co Inc offers the following services: Exterior Drain Pipe Installation. Gas Leak Repair. Heating & A/C. Plumbing & Drain Cleaning. Water Heaters.

Contact information

6734 W Wells St, Milwaukee, WI 53213

http://www.viplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day