Highly recommend avoiding unless you have a 1 year timeframe for the work to get completed. When we entered into the contact we were told 4-6 weeks timeframe, 4 months later there was no work completed, 6 months later there were two sections of fence and no gates. Still chasing to get the job done. Now hiring another contractor to finish the job.....Joe seems like a nice person but has zero mentality of delivering on his word, it is not clear if he is just sooo bad at managing the business or if he just outright lies to you. Either way, does not deliver.
Description of Work: Wood fence of back yard with several small gates and a driveway gate
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Mark Z.
06/2017
2.0
fencing
 + -1 more
After the job was finally completed, it looked good and we were satisfied, until we looked closer and saw that nails had split the wood on at least 7 cross braces and one post was split. Overall, we are disappointed with our experience with Suburban.
Description of Work: We chose Suburban based on a very high recommendation from a trusted person, however, many aspects of our experience failed to live up to expectations. First, we gave Suburban the initial check 2 1/2 months in advance and expressed our desire to have the fence finished by a certain date. After many emails on our part, the date was pushed and pushed and ultimately the fence was not completed by the date that we had requested months earlier. This may have been more palatable had Suburban's communication been more timely, however, after many emails and few responses (he never calls or answers his phone number), we had to literally show up at his place of business in order to jumpstart the project.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$6,000
Randy A.
06/2017
1.0
fencing
 + -1 more
Both fences had the same problem, the posts heaved. When I contacted the Owner of the Company and asked him to stop by and look at it, he refused to come by and would not stand behind his work. I even offered to pay for some of the cost to fix the fences and he still would not. DO NOT CONTRACT WITH THIS COMPANY. GO WITH A-1 Fence...or any other Company.
Description of Work: Suburban put up two fences for me.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$30,000
Nina D.
08/2016
5.0
fencing
 + -1 more
The fence is beautiful. It took a little while longer to get the work done that was first scheduled, but it's great!
Description of Work: Fence install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Steven D.
05/2015
1.0
fencing
 + -1 more
Spoke with the owner on the phone, sounded very nice. Gave me a quote, that was much cheaper than 2 others I had. I told him that I would like to get on the schedule to have it done. He was going out of town and would call me when he returned. I never heard from him. I called a week later and he said that he would be out the next Mon or Tues to take a look, and never showed up. I had called again and still no response . I am moving on. Not very professional. His reviews on Yelp are all very similar to my story. Not reliable.
Description of Work: Nothing
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Jamie F.
04/2015
5.0
fencing
 + -1 more
This company was amazing. They did a beautiful job.
Description of Work: They put up a privacy fence for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Susan A.
01/2015
5.0
fencing
 + -1 more
unknown
Description of Work: replaced a fence. They did good work are were careful of my garden. I would use them again and recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth K.
08/2014
5.0
fencing
 + -1 more
unknown
Description of Work: Suburban fence installed a cedar fence to enclose my backyard. The owner is extremely knowledgeable about his trade, even noticing that angling the fence with the incline on one side of my yard would conflict with the parallel lines of my neighbor's garage siding and so the company stepped that side of the fence to make it more visually appealing. The fence is high quality and I have received numerous compliments on it. This is the second time I've used the company and have been pleased with the work both times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
David D.
01/2014
1.0
fencing
 + -1 more
Joe came on the recommendation of a neighbor for a residential fence install. He came out to the house and was very personable and professional while he measured and gathered all the information. He indicated that he would get back to me in 1-2 weeks with the estimate. That was 5 months ago. I have since called him and sent him emails with no response. I wouldn't even bother contacting him again and only tried as many times as I did because my neighbor was very pleased with him and kept asking me if I had gotten a quote from Joe.
Description of Work: Come out to the site to measure for an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$10,000
Wade B.
10/2013
5.0
fencing
 + -1 more
Great company to work with. Joe talked me through the install when we first met. He showed me where there would be some challenges and asked how I would like them resolved before even making a proposal. The cost was a bit higher than other folks I got bids from but he seemed honest and trustworthy. The crew showed up on time and worked quickly. The fence was done in just a few days and looked great. It has now been 2 years since the install and I am finally writing a review. The fence still looks great and I am so happy with my company choice. After some poor experiences with other contractors, I cannot say enough positive about this one.
Description of Work: Installed a clear cedar backyard fence
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
James M.
05/2013
5.0
fencing
 + -1 more
unknown
Description of Work: Trampling the neighbor's garden into pesto - Although the company is know for fairly good craftsmanship, their lack of caring for the neighboring properties has to be noted. They absolutely demolished the neighbor's garden to a point that all spring plantings were destroyed, ruining them for the entire season. Care has to be taken for the entire job site.
Rating Category
Rating out of 5
Yes, I recommend this pro
CYNTHIA S.
03/2013
5.0
fencing
 + -1 more
Joe was personable and professional. He did the work in the colder weather of February and was efficient. He had used parts for the bar from other similar fences resulting in a lower price and no waiting for parts. This was acceptable to us.
Description of Work: Joe repaired the latch on the locking mechanism of a Jerrett aluminum fence gate. He replace the bar and moved the latch. Joe had the supplies available and completed the task on the same visit as the day of evaluation/estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$40
ANTHONY P.
02/2013
5.0
fencing
 + -1 more
Very easy to work with , trustworthy and dependable.
Description of Work: They replaced fence panelling and stained. Did an excellent job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Fencing
FAQ
Suburban Fence Inc is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Suburban Fence Inc accepts the following forms of payment: Check,MasterCard,Visa