THE DECORATOR DID RESPOND IN A TIMELY MANNER, WAS POLITE AND WAS NICE ABOUT CHANGING OUR INITIAL ORDER FROM DOWN FILLED TO HYPOALLERGENIC FILLINGS. A QUESTION ON PRICE WAS VERY NICELY RESPONDED TO BY THE FIRM WHEN OUR DECORATOR WAS ON VACATION. HOWEVER, ROOM MEASUREMENT WAS INACCURATE, EVEN THOUGH WE PROVIDED A BLUEPRINT AND PRICE AND CHAIR DESCRIPTION WERE ALSO INACCURATE. WE HAD LOOKED FORWARD TO THIS EXPERIENCE AND HAD HOPED TO BE FILLED WITH IDEAS TO THINK ABOUT. IN REALITY, IT WAS FRUSTRATING AND DISAPPOINTING. WE HAD HIRED A DECORATOR FROM LISE LAWSON INTERIORS TO HELP US PLACE A PIANO SEVERAL YEARS BEFORE. IT TOOK HER 20 MINUTES; SHE ANSWERED ALL OF OUR QUESTIONS AND GAVE US MANY IDEAS FOR THE FUTURE.THUS WE HAD LOOKED FORWARD TO AN INFORMATIVE LEARNING EXPERIENCE WITH STURGEON. INSTEAD, WE FELT WE HAD TO REALLY DIG FOR IDEAS AND ASK VERY SPECIFIC QUESTIONS DESPITE BEING QUITE CLEAR ABOUT OUR PARAMETERS AND EXPECTATIONS DURING THE INITIAL AND SUBSEQUENT CONSULTATIONS.
Description of Work: WE ASKED FOR A DECORATOR TO HELP US WITH COLORS AND IDEAS FOR FURNISHING FOR OUR SMALL LIVING ROOM, WITH THE PLAN TO CARRY INCREMENTALLY INTO THE KITCHEN AND FAMILY ROOM. THE FIRST DRAWINGS WERE NOT ACCURATE, THEREFORE NOT USABLE FOR THE MOST PART. GENERAL ESTIMATES WERE REFUSED UNTIL SPECIFICS WERE DECIDED ON - THEN THOSE ESTIMATES WERE INACCURATE. WE HAVE NOT HEARD FROM THE DECORATOR SINCE OUR COUCH, CHAIRS AND OTTOMAN WERE DELIVERED. WE HAVE NO IDEAS FOR PAINT, LAMPS OR OTHER ACCESSORIES.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$7,000
Kirby S.
03/2004
5.0
interior designers
+ -1 more
THE MEETING WITH LINDA WAS PLEASANT, AND SHE FOLLOWED UP PROMPTLY WITH REFERENCES. I WAS CONCERNED THAT, ON AN HOURLY BASIS, WORKING WITH HER COULD BE MORE EXPENSIVE BECAUSE SHE WAS PRETTY CHATTY. SINCE SHE WORKED ONLY PART-TIME IN THIS FIELD, I WAS ALSO CONCERNED ABOUT BEING ABLE TO MEET ON MY SCHEDULE. I ULTIMATELY CHOSE ANOTHER DECORATOR TO WORK WITH.
Description of Work: MET WITH DESIGNER LINDA LANG TO EXPLORE WORKING TOGETHER ON REDECORATION OF HOME INTERIOR.
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Service Categories
Interior Design and Decorating
FAQ
STURGEON INTERIORS LTD is currently rated 2.5 overall out of 5.
No, STURGEON INTERIORS LTD does not offer free project estimates.
No, STURGEON INTERIORS LTD does not offer eco-friendly accreditations.
No, STURGEON INTERIORS LTD does not offer a senior discount.
No, STURGEON INTERIORS LTD does not offer emergency services.
No, STURGEON INTERIORS LTD does not offer warranties.