STEAMDRY PhD in Clean.com

Fantastic experience - no hesitation to highly recommend. Torrance was awesome, thorough, and professional. He spent about 3 hours deep cleaning the carpet, whereas Stanley Steamer has charged the same in the past for 30 min of what seemed like superficial work. There seems to be a world of difference in methods/products, too. So impressed with the service that I am writing a review while the carpet is still a bit damp! I like that I could schedule online and then a friendly woman called me back to walk through the process. She told me I didn’t need some of the services I had scheduled if the techs use a pet stain remover, and saved me some money. Seems like a company looking to do a job right rather than looking to sell as much as they can. Thank you!

very well - Mike and his crew had great attitudes I will hire them again

unknown

We are a busy trucking company in southeastern Wisconsin. We had a good clean with Tony the first time in 2013. This year after we scheduled our appointment, Steamdry had to cancel on us. Not a big deal since we had told them upfront in 2013 AND reminded them in 2014 that we would be that annoying customer who has very few windows to get the carpets cleaned when employees are not walking around the building. As promised, we also had to reschedule. Today, after rescheduling AND reminding them of our caveats, I got a rude call (on my personal cell phone not the business phone) saying they could no longer accommodate us as a customer. They cited our location (which they had already come to) and our timeframe (which they had already accommodated). THIS IS NOT GOOD BUSINESS AND SHOULD NEVER HAVE BEEN ACCOMMODATED IN THE FIRST PLACE IF IT WAS GOING TO WARRANT A CURT CALL TERMINATING US AS A CUSTOMER! Frankly, I'm shocked at the way it was handled.

As stated above, their attempt to remove stain on carpet was only partially successful. Otherwise, all their work was very satisfactory. .They told us they would be there between 9 and 12.......they arrived at 9:15; very acceptable!!

Very good and fast. Doug and Sandy are great. They have kept me happy for over 5 years now.

They are out of Milwaukee, but they are terrific. They cleaned about 700 square feet for $115. It was an empty apartment and they just went and cleaned it. I thought that the property was damaged beyond repair. I liked their carpeting work because I’ve used others who haven’t done that well. Their price was very reasonable. Their responsiveness was good. They were on time. They were very professional. I knew them through a word of mouth from somebody else. I would definitely use them again in the future.

Very impressed. Good prompt service and an excellent cleaning system. The carpets always look new.

The cleaning was done in November of 2005. Our basement was partially flooded, and after it dried, the carpet was dirty and there was an obvious odor. The work was done promptly and when we called because one area didn't look as clean as it should be, a technician returned the next day and cleaned the area again at no cost. Their prices have gone up since we had the work done.

unknown

PROFESSIONAL, FRIENDLY AND COURTEOUS!