Ray's OK Service Inc LLC

The mechanics are always helpful, they do things over and above and always with a smile.

They are very good. I will use them again.

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I have been with them for a good 30 years and they have always been courteous and on time. If I need something done even if it's the little things, they have me come in and they do it and leave me off. They're really good people.

I've been taking my car here for over 10 years. They have always provided a good diagnosis without adding services I don't need. Their prices have always been fair.

My congruence went very well. The pricing is very reasonable and I would recommend this company to others.

They did a fine job as they always do for me. I needed to replace the condenser unit and associated other parts and coolant. They always explain the work needed and/or alternatives and never do or suggest unneeded work. I have been using Ray's for over 25 years.

It went well as always, all we needed was a screw so they replaced that and only charged us $50 for time spent, parts and labor. They could've easily told us that we needed a whole new system and charged us a big chunk of money but they are honest hardworking guys and have always been good to me! Everyone at Ray's is exceptional, they are honest, knowledgable, kind and hard working. They have always done a wonderful job on all of my vehicles and I will ALWAYS have kind words for them. I've been a loyal customer for over 13 years and recommend them to everyone I can. Keep up the good work guys!

They are friendly. They seem to know what they are doing, but it is too soon to say.

They diagnosed and fixed the problem in a timely fashion.

They do have good customer service. I always feel like they listen to what your needs are and take care of you. I think, particularly for females, they explain things very well.

During an earlier visit to the shop a mechanic noticed that the water pump was leaking. I waited several weeks after that to bring the car back, which gave me a chance to observe how much water was leaking out. Origionally just the water pump was to be replaced, but when the mechanic found the coolant pipe to be badly rusted he phoned me to get permission to replace that as well. The work was done promptly and I was shown the old parts when I returned to pick up the car.

I had a rattling noise and thought my breaks were squeaking. I called Ray's, they got me in that week. I was able to drop my car off the night before which was convenient and felt safe. I was called at work and told that they put a little tweak on the breaks, cleaned them up a bit and tightened up a loose clamp on the exhaust. He told me it was not time to replace anything yet and only charged me for a little labor. It was totally fine after that and made me feel good that nothing was wrong. He also checked my tires and filled the windshield fluid! I was all set to go.

He repaired my child's car. We have used them for 5 or 6 cars in the past few years. They replaced a gas filter, as well as some major things for us. They are always reasonable. They don't tell you something needs to be fixed if it doesn't. They will tell you that they don't think you should waste your money on it. I will continue to use them in the future.

I stopped by this provider to get an estimate on replacing front brakes on a 2007 Jeep Grand Cherokee and was given an estimate that was 3 times the cost of my local Jeep dealer. I obviously did not have the service done.

My dashboard "check engine" light went on, and I was able to read the trouble code from the computer that I needed a new oxygen (O2) sensor. (The car is a 1995.) This was a rare case where I decided to do the work myself. The O2 sensor was frozen, and so I unfortunately broke the oxygen sensor off in the exhaust manifold. I then tried to use "easy outs" screw extractors, and was able to apply a large (200 ft.-lb) torque to the broken sensor, but it would not move. I took the car to Ray's, and they tried the same approach and had the same experience. They then removed the manifold from the car (which is itself a bit difficult in this car that is that old) to get access to it on the bench. In this position, they were able to apply sufficient heat and torque to free the sensor.

I have a 1987 Grand Marquis that is in perfect condition. Other places were going to charge me far higher prices and so I feel like they kept me from being ripped off here. They are reasonably priced and very competent. They give good advice on the timeline of when to do the repairs, too.

They are excellent and honest. I take my car there for just about everything. They are very fair as well.

The man on the phone was polite and helpful, assisted me in finding a can rental company to come pick me up while repairs were being done. The car was looked at and repaired in the same day. In addition to replacing worn coils, giving her a tune up and tweaking the electrical system, my mechanic also strapped my muffler back on to the car (it had been dragging for some time) for only the cost of the bracket and did some minor work to stop my front door from catching on the front fender. I LOVE THESE GUYS! So very nice, informed and understanding.

AFTER PICKING THE CAR UP, PROBLEM CONTINUED. AFTER RETURNING TO FACILITY AND TEST DRIVE, COMPANY DECLARED THEY COULD DO NOTHING MORE. I CAN NOT ACCEPT THIS SHOPS REMARKS THAT THEY CAN'T (OR DON'T WANT TO) FIX MY ENGINE PROBLEM. IT APPEARS THEY CAN CHARGE THE CUSTOMER FOR WORK THAT WOULD NORMALLY BE CORRECTED EASILY. IF THEY CAN DO THE JOB QUICKLY ITS GREAT, BUT IF ITS SOMETHING BEYOND THAT THEY DON'T WANT TO WORK ON IT ANYMORE OR SPEND THE EFFORT.

CALLED TO TOW MY 2001 TRUCK AS IT DID NOT START. RAY CAME WITHIN 30 MIN AND WAS VERY FRIENDLY. THEY CALLED ME AT 6:55 AM THE NEXT DAY AND TOLD ME THE TRUCK STARTED FOR THEM NO PROBLEM SO THEY WOULD TAKE IT FOR A DRIVE AND CHECK ON IT IN THE AFTERNOON. DAVE TOLD ME SINCE THE TRUCK WAS STARTING NOW THEY DIDN'T KNOW THE EXACT PROBLEM BUT HE THOUGHT IT MAY HAVE BEEN A GLITCH IN THE SECURITY SYSTEM DUE TO A BLOWN FUSE. DAVE TOLD ME SINCE EVERYTHING SEEMED FINE HE WOULD ONLY CHARGE ME FOR THE TOW. VERY FRIENDLY KNOWLEDGEABLE SERVICE. I WILL NOW TAKE ALL MY VEHICLES THERE.

I CALLED ON A FRIDAY TO MAKE AN APPOINTMENT ON MONDAY FOR MY SERVICE. THEY SAID I COULD DROP OFF MY CAR DURING MY LUNCH HOUR AND THAT THEY WOULD WORK ON IT AROUND 2. WHEN I ARRIVED ON MONDAY, THEY WERE AHEAD OF SCHEDULE AND BEFORE I EVEN RETURNED TO WORK, THERE WAS ALREADY A MESSAGE TO CALL ABOUT MY CAR. THEY DETERMINED MY TAIL LIGHT BOARD WAS OUT AND NEEDED TO BE REPLACED. HE TOLD ME THAT THE REPAIR WAS EASY AND I WOULD ONLY BE CHARGED FOR THE PART. MY AC WAS DOWN ABOUT ONE HALF OF A POUND AND HE SAID THEY WOULD TAKE CARE OF THAT. MY REPAIRS WOULD BE DONE BY 4. THE CAR WAS READY WHEN I ARRIVED AT 4:15. EVERYONE AT THE SHOP WAS VERY FRIENDLY AND INFORMATIVE. IT WAS A PLEASURE DOING BUSINESS WITH THEM.

THIS IS THE LATEST IN A SERIES OF VISITS I'VE MADE TO RAY'S; I'VE FINALLY FOUND A SHOP WHERE I FEEL COMFORTABLE TELLING THEM GO TO AHEAD WITH THE WORK WITHOUT GETTING A SECOND AND THIRD OPINION. THE ENTIRE STAFF IS HONEST AND EASY TO TALK TO; FROM NOW ON, OUR CARS WILL ALWAYS GO TO RAY'S. (THEY ALSO HAVE SATURDAY HOURS.)

HE CAME TO TOW MY CAR WITHIN A HALF HOUR. THE CAR HAD NOT RUN IN OVER 8 MONTHS AND I ASKED TO HAVE ALL FLUIDS REPLACED, INSTEAD OF JUST REPLACING THE FLUIDS AND RUNNING UP THE BILL, HE INSPECTED THEM AND FOUND THEY DID NOT NEED CHANGED.

GOOD TECHNICIANS THAT I''VE TRUSTED TO DO AN HONEST JOB FOR SOME TIME NOW.