THE COMPANY REMOVED THE OLD VINYL FLOOR AND SUB-FLOOR. THEY INSTALLED NEW VINYL FLOOR PURCHASED THROUGH HOME DEPOT. AFTER SCHEDULING THE APPOINTMENT A WEEK EARLIER, THEY DID NOT SHOW UP THE MORNING OF THE APPOINTMENT. THEY MANAGED TO GET SOMEONE OUT LATER IN THE MORNING. BECAUSE OF THE LATE START, THE JOB WAS NOT FINISHED IN ONE DAY AS WAS EXPECTED. SOMEONE HAD TO BE HOME THE NEXT DAY SO THAT THE JOB COULD BE COMPLETED. THE WORK ITSELF WAS DONE VERY WELL. WE WERE VERY PLEASED WITH HOW THE FLOOR AND QUARTER ROUNDS WERE INSTALLED. ONE SMALL AREA REQUIRED A SECOND VISIT, WHICH THEY ADDRESSED PROMPTLY AND FIXED TO OUR SATISFACTION. THEY DID A VERY GOOD JOB OF CLEANING UP AFTER THE WORK WAS COMPLETED.
Description of Work: INSTALLED NEW VINYL KITCHEN FLOOR. REMOVED OLD FLOOR AND SUB-FLOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,500
CONSTANCE B.
01/2004
2.0
ceramic tile
+ -1 more
MY CONTRACT WAS THROUGH ONE OF THE HOME IMPROVEMENT STORES, STAY AWAY FROM PRO FLOOR. THEY HAVE GONE THROUGH SEVERAL MANAGERS, WHO HAVE LITTLE KNOWLEDGE OF THE WORKERS. PHIL WAS GREAT, MANAGER WAS NOT. I HAVE VERY LITTLE RESPECT FOR THE MANAGER, A LOT FOR PHIL. PHIL IS A GREAT WORKER, HAS A LITTLE TO LEARN, BUT HE IS A NICE GUY. I WOULD BE WILLING TO BET THAT HE WOULD BE MORE THAN WILLING TO COME OUT AND FIX THE NEEDED REPAIRS.
Description of Work: GROUT LINES WERE LEFT UNEVEN. PRO FLOOR WOULD NOT RENT, OR BUY, A HEATED TENT FOR WORKERS TO WORK IN 10 DEGREE WEATHER. TILES SHIFTED WHEN STOVE WAS PUT BACK INTO PLACE. THREE 'PEBBLES WERE LEFT ON THE GROUT'. I CALLED THE COMPANY AFTER INSTALLATION AND THEY WERE ALOOF. COMPANY DID NOT SEAL GROUT. THEY DID NOT RETURN MY CALL THE SAME DAY. STILL WAITING FOR A REPLY. 'PHIL DID A GREAT JOB, WAS VERY INTUNE TO THE CUSTOMERS NEEDS. COMPANY WAS NOT. HIRE PHIL, NOT PRO FLOOR.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Co R.
04/2002
5.0
flooring contractor
+ -1 more
THEY WERE SUBCONTRACTED FROM HOME DEPOT. PAT'S WAS WONDERFUL, BUT HOME DEPOT WAS NOT SO GOOD!
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Service Categories
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation
FAQ
PRO FLOOR INC is currently rated 3.7 overall out of 5.
Monday: 7:00 AM - 5:00 AM
Tuesday: 7:00 AM - 5:00 AM
Wednesday: 7:00 AM - 5:00 AM
Thursday: 7:00 AM - 5:00 AM
Friday: 7:00 AM - 5:00 AM
PRO FLOOR INC accepts the following forms of payment: Check
No, PRO FLOOR INC does not offer free project estimates.
No, PRO FLOOR INC does not offer eco-friendly accreditations.
No, PRO FLOOR INC does not offer a senior discount.
No, PRO FLOOR INC does not offer emergency services.
No, PRO FLOOR INC does not offer warranties.
PRO FLOOR INC offers the following services: FLOOR COVERING INSTALLATION. LAMINATE, VINYL, CARPETING, CERAMIC TILE & PRE-FINISHED HARDWOOD FLOORS. FLOORING REPAIRS (THIS INCLUDES CARPET RE-STRETCHING & REPAIRS). COMMERCIAL & RESIDENTIAL.