Overall, it was excellent! I communicated with Jim numerous times over the phone. Although I know he is busy, he always took ample time to communicate with me and answered my questions thoroughly. I was very impressed with the communication I had with him. He arrived right on time and got the job done in the time he had estimated. He even took time during the process to explain to me what he was doing. The end product is amazing. He noted a small area that would be unrecognizable to us, but that he was not 100% satisfied and cut $50 from the price. Whatever it was, it was not noticeable to me - and I notice small details. He did great clean-up and follow through to tell me how to maintain the tub. He guarantees his work and it is well worth the cost.
Description of Work: The bathtub was in bad shape with erosion from water and rust and uncleanable stains. Jim patched the eroded area and re-glazed the entire tub. It looks new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from PERMA-GLAZE OF SE WISCONSIN
I AM THRILLED TO HEAR THAT YOU ARE PLEASED WITH THE WORK PERFORMED ON YOUR BATHTUB! IT WAS TRULY A PLEASURE WORKING WITH YOU AND I ALWAYS LIKE TO HAVE A REASON TO RETURN TO MADISON. YOUR COMMENTS ARE SINCERELY APPRECIATED AND I ONLY HOPE THAT YOU CONTINUE TO ENJOY YOUR NEWLY-REFINISHED BATHTUB. IF YOU HAVE ANY QUESTIONS YOU CAN ALWAYS CONTACT AT YOUR CONVENIENCE. I HOPE ALL IS WELL AND THAT YOU'RE COMING ALONG WITH ALL OF YOUR OTHER PROJECTS. I KNOW IT WILL LOOK GREAT WHEN YOU'RE FINISHED!
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Service Categories
Bathtub Restoration
FAQ
PERMA-GLAZE OF SE WISCONSIN is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
PERMA-GLAZE OF SE WISCONSIN accepts the following forms of payment: Check,MasterCard,Visa
Yes, PERMA-GLAZE OF SE WISCONSIN offers free project estimates.
No, PERMA-GLAZE OF SE WISCONSIN does not offer eco-friendly accreditations.
No, PERMA-GLAZE OF SE WISCONSIN does not offer a senior discount.
No, PERMA-GLAZE OF SE WISCONSIN does not offer emergency services.
No, PERMA-GLAZE OF SE WISCONSIN does not offer warranties.
PERMA-GLAZE OF SE WISCONSIN offers the following services: REGLAZING & RESURFACING OF BATHTUBS, SHOWER STALLS, SINKS, CERAMIC KITCHEN & WALL TILES, & COUNTERTOPS.