Milestone Plumbing Inc

This is the second time that we used Milestone Plumbing Inc. Alex did both jobs. In the most recent job, Alex put in a new kitchen faucet; a toilet flushing mechanism was changed. Alex is the consummate professional plumber. I highly recommend Alex and Milestone for your plumbing needs.

Milestone was fabulous from the very beginning! I emailed for information and they allowed me to email photos of what I needed done in order to give an estimate via email. This saved a lot of time to be able to do it this way. They quickly made an appointment and the plumber was right on time. The main thing we needed done was to replace the utility sink and faucet due to a leaking faucet. The plumber, Adam, was amazing and actually went above and beyond (with our permission first of course) to rework my basement laundry area to make it so much more efficient and useable. My washer and dryer used to be across the room from each other and he took the time to reroute some pipes and get my dryer next to the washer with the doors facing the right way! He also made it so the washer empties right into the plumbing system instead of into the utility sink which is also super convenient and less messy. I was astonished when I got home on how good it looked compared to before. Thanks for the amazing service and for thinking outside of the box to improve my basement. I totally recommend Milestone above any other plumber we have used in the past!

They were very professional. very knowledgeable, very service oriented, very responsive with good quality work and cleaned everything up really well. I would recommend them to anyone in need of plumbing services.

Cannot recommend Jessie and Milestone enough. The owner, Jessie, came on time and spent over an hour looking at my plans, providing recommendations (both expensive and ones that could save money if I desired). She thoroughly explained everything, which allowed me to make an informed decision. When the time came for the work, the plumbers showed up on time and did quality work. One great example is that the guy called me at work while he was installing the shower base and told me he noticed a crack and asked if I wanted him to continue or leave it and get a new one. I came right home to inspect it and went and got a new one. The crack was such that he could have just installed it and I wouldn't have known, but he took the time to tell me about it, even though it delayed him a couple of hours (which they didn't charge me for). In short, Milestone is knowledgeable, efficient and does great work. Have used them again on an unrelated plumbing project and will continue to do so.

They were excellent. Friendly service. Did a great job. Very satisfied.

Plumbers did a great job, providing Quality Hardware and prompt service. Another plumber wouldn't even touch the job, stated that they would have to literally rip out the entire wall. Milestone was able to do it without damaging the tile work.

Great. Professional, nice, and did the job in a timely manner. Will use again

I cannot speak enough about my wonderful experience with Milestone Plumbing. From the phone call about scheduling and pricing to the plumber finishing the project. Charlie (plumber) was incredible with his skills and communication every step of the way. Milestone Plumbing is the answer if you ever have hesitated calling any plumber, or contractor due to be taken for a ride or poor service.

The company was very responsive to getting the work scheduled and completed. I asked for the angie's list advertised discount, and they did honor it after I persisted. I wonder if that influenced the way the work was billed, but I am hopeful that it was all done honestly.

Right from the start, Jess was open and honest about what needed to be done, how much we could expect to pay. She told us the estimate could be higher than others, but they wanted to be thorough and make sure it was all done right. We are very happy with the results! From start to finish, Jess and her staff were professional and friendly. All the work was done in a timely manner and surpassed our expectations.

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Hired Milestone Plumbing to install a valve on the gas line to our stove. When they arrived, we added a check of the gas line to the dryer and the replacement of a joint at the water heater to the job. Milestone didn't miss a beat with these extra tasks. They did everything we asked. Because we were interested, they explained why and how things were done. In two instances they installed proper offsets that took strain off of important joints. (Previous plumbers had just pulled the pipe over and made the connection.) They are professional and diligent. Part of the work included re-lighting the furnace pilot light. That all went well but later in the day we noticed that the furnace was not turning on when needed. Milestone came back at 8pm during an ice storm and stayed until 10pm coaxing an ancient furnace to life again. There was no charge for this second visit! Also during this second visit they tracked down a small gas leak on the used stove that we had just hooked up. We were impressed by their professionalism. This free-of-charge service was definitely above and beyond what is expected and homeowners should not hire them expecting them to work for free. Milestone was recommended by Stramowski.

Milestone was recommended to us by a home inspector. They showed up to replace fixtures on time and determined they needed new parts. Un fortunately Kohler back ordered every thing we needed. They explained this could happen with Kohler and let us know it might be a while before the parts arrived. They had the parts sent to our house so we would know when they got there. In the meantime they came to our new house and ran a gas line for a dryer. While adding that line the plumber (wish I could remember his name) set up our service so gas could be run to a hot water heater and stove in the future. He was neat, personable and friendly. When he was done everything was cleaned up and ready to go. When the parts from Kohler did not show up as planned and I could not find a human to talk to at Kohler, Milestone called them to find out what the hold up was. The parts showed up within days. That work was done by the same plumber in the same efficient manner as the other job. I will not hesitate to call them again and recommend them to others. Of all the companies that we have called on during our move they have been one of the best.

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We called Milestone after our pipes had burst in the house due to freezing. The plumber arrived quickly, made an assessment of the situation, and identified the cause(s) of the leaks. He was careful and precise in order to minimize the amount of damage to walls, ceiling, etc which made the subsequent repairs and mitigations go quickly.

I've called them on several occasions to fix things that go wrong plumbing wise in our home. They have always been a pleasure on the phone, and their employees are friendly, nice and professional. Their number was given to us by the previous owners of our house, and they are the first people I call with any plumbing need

We've used them before. I had great experiences with them both times. I've referred other people to them. What makes me the happiest is that they reach out to me after normal business hours, to make sure that what we had as an issue wasn't urgent. They were willing to come out that day after regular business hours if it was an emergency. I liked that they called me after hours to make sure everything was okay. They were also inexpensive.

Every job we have had Milestone do (improvement on faucets, installation of a new toilet, installation of a new Instant hot water faucet) has been perfect. We have never had any issues with the work they performed. Jessie always makes it a point to check after the work is done to make sure everything is functioning well. We've never had any issues, but even if we did, I know we are in good hands with Milestone Plumbing.

We came home on a Sunday night to no hot water. I called Jessie Cannizzaro at Milestone Plumbing. We left a message to call first thing Monday morning. She did. She squeezed us in Monday afternoon, diagnosed the problem while explaining what she was doing. She left in the evening to make sure they had the part in stock. If they did, they could come in Tuesday morning and fix it. Luckily, they had the part, Jessie again made room for us and came Tuesday morning and fixed us up. We will definitely use them in the future. She was prompt, called ahead to make sure we were there. Was good about going back and forth between my husband's mobile and mine depending on who was home on what day, and always explained what she was checking and doing.

Jessie is very professional, intelligent, and articulate. She explained everything she did very thoroughly. She is also very communicative. She was running late the first day (from a prior job that ran longer than expected) and still came to the house at a later hour to assess what exactly would need to be done the next morning. I had to work and was not home during most of the work, but she kept in constant contact with me, informing me of everything she was doing along the way. I would definitely hire her again.

The experience went great, everything was on time.

Jessie is the best! Friends recommended her to me and they were right. I called her once to explain the problem and she was very professional. She gave me an arrival time, and nailed it. She assessed the job, gave me the best option and got the job done quickly, to code and... CLEANED UP (can't tell you how many plumbers don't do that!). She was even happy to be the and quot;Bad Copand quot; explaining to my tenants why they shouldn't be using blue toilet cleaning tabs and Draino on the old pipes in my rental property. Don't let the fact that she is a SHE bother you. She learned from her Dad, has a college degree and won't scare your kids (or wife). She's not the cheapest, but time is money and I don't have time to chase after a plumber. Well worth it.

We couldn't be more pleased with the entire process. When we contacted Jessie, she was very polite and worked around our schedule to get an estimate complete - she came after 7pm on a Wednesday when my wife and I were home from work. During the estimating process, Jessie walked through the entire project and took the time to understand what the inspection issues were and the final layout of the new bathroom - this allowed her to design a solution that would bring the system up to code without modifying any of our existing layout/framing. In the end, her estimate was very detailed and spelled out exactly what was to be performed per her site visit. When it came time to start the work, we always knew what time Jessie was going to arrive ahead of time so we could plan our schedules - and she was always on time! Throughout the project, she took the time to update us on her progress, let us know when we couldn't use existing fixtures, and walked through any changes/issues before she proceeded. At the end of the day, she would explain where she was at, the plan for the next day and what time she would be there. Also, the area she worked in was spotless after she left. Overall, the communication was excellent, the job started on time and finished on time, everythine was completed to code, and was right on par with the estimated cost. In the end, the city inspection went great and there were no issues. Everything has worked flawlessly since the job was completed. We will be using Milestone for all our plumbing needs in the future!