Fast-forward 5 years to July 2012 and approximately 50,000 miles and the windshield molding has come loose because of an improper installation (per the Honda dealer). To prevent the entire rubber molding from becoming unseated, I have placed two small strips of duct tape. Fixing this issue requires the replacement of the window per the Honda dealer and another glass company. My auto insurance agent contacted Lurie Glass on my behalf and was told by the owner that Lurie no longer does auto glass and does not feel responsible 5 years later. My car has been garage kept, portered regularly, and is in great condition. I drive 10 miles each way to the office which is primarily done on I-94. There are no cracks/chips in the window today but I will now have to spend another $270 because this company does not stand by its work. Check my other reviews as I tend to only write about excellent service received. Windshields are not like tires or brakes that one would expect to replace periodically unless damaged. Caveat emptor.
Description of Work: Lurie Auto Glass provided a replacement windshield for my 2004 Accord in March 2007. Lurie replaced the windshield at the parking garage at my office in downtown Milwaukee.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$269.79
Joseph K.
05/2011
3.0
egress windows, glass repair, replacement windows
+ 1 more
OK
Description of Work: Expensive but good service
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
LORI I.
12/2010
5.0
glass repair
+ -1 more
They are excellent. They are very quick and do good work. They are very responsive. It's a small office where they treat you very well and they treat you right. They get to your stuff as soon as they can. I will definitely use them in the future.
Description of Work: I used Lurie Glass to replace glass in basement windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
GARY H.
07/2010
5.0
glass repair
+ -1 more
Very smoothly
Description of Work: Large storm window was broken by kids playing basketball too close to the house. I called Lurie and got an estimate and gave them the go ahead to remove the broken window so that they could put in a new glass. A week later they called indicating they would be there within the hour to reinstall the storm window. They were very professional and had it installed in a jiffy. I am very satisfied with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
PATRICIA R.
01/2010
5.0
replacement windows
+ -1 more
Lurie Glass reponded quickly to my request; came out and gave an estimate and was able to replace the window in a timely fashion.
Description of Work: A custom triangular window spontaneously shattered one evening in our solarium. The glass needed to be replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
INGRID D.
07/2007
1.0
glass repair
+ -1 more
THEY DELIVERED MY MIRROR AND I CALLED BEFORE TO AMBER THE RECEPTIONIST TO HAVE THE MIRROR INSTALLED SHE TOLD IT COST 70 DOLLAR FOR INSTALLATION BUT UPON DELIVERY I WAS TOLD THE EXTRA 60 WAS FOR ANOTHER MAN TO HELP DELIVER THE MIRROR. I WAS VERY UPSET TO PAY FOR ANOTHER PERSON TO WALK FROM THE CAR TO MY HOUSE. I COULD HAVE DONE THAT MY SELF. THEY DELIVERY MAN WAS NOT VERY NICE AND ARGUED THE POINT THAT I HAD NOT PAID FOR INSTALLATION AND PUT THE BLAME ON ME. THEY PROMISED TO CALL WHEN THEY RETURNED TO THE OFFICE AND I RECEIVED NO CALLS. I MADE TWO CALLS TO THEM AND STILL HAVE NO IDEA WHAT THEY WILL DO WITH THE CHARGES. SHE SAID SHE ASSUMED THAT I WANTED TO HIRE ANOTHER COMPANY TO INSTALL.
Description of Work: THEY WERE TO CUT A MIRROR TOO DELIVER THE MIRROR AND INSTALL THE MIRROR.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$500
JASON S.
10/2006
5.0
auto glass
+ -1 more
They are a quick, professional service. They were outstanding!
Description of Work: They replaced a cracked windshield on my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
AMY B.
02/2003
1.0
glass repair
+ -1 more
unknown
Description of Work: THEY PROVIDED AN ESTIMATE TO REPLACE A PANE ON AN INTERIOR, DOUBLE-HUNG WINDOW. AFTER MANY TELEPHONE CALLS TO ACTUALLY RECEIVE THE ESTIMATE (AND MANY WEEKS), THEIR BID CAME IN AT MORE THAN FOUR TIMES THE BID OF THE COMPANY I HIRED TO ACTUALLY DO THE WORK.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Auto Glass,
Windows,
Egress Windows
FAQ
Lurie Glass Co is currently rated 3.5 overall out of 5.
No, Lurie Glass Co does not offer free project estimates.
No, Lurie Glass Co does not offer eco-friendly accreditations.
No, Lurie Glass Co does not offer a senior discount.
No, Lurie Glass Co does not offer emergency services.