Luminosity Electric, LLC

TLDR: Extremely unprofessional owner. They say you see someoneâ s true character in the face of adversity. I asked for a correction on the bill which was met with gross overreaction, threats and belligerence. I found Andy and Luminosity on Craigslist. I reached out and he was quick to respond via text. I was paying hourly labor and looking for a panel upgrade to 200amp and help running a EV charger to the garage. He was hesitant to come out and see the project so I walked him though the project over the phone. I immediately sent me a list of supplies to pickup which I did. Fast forward to the day we had planned on install. 8:05 am he calls and says the guy he had planned for me is unavailable. I appreciated the call but was disappointed I wasted a vacation day. I moved around my schedule and took another day later in the week. Andy had said I didnâ t need to be around but I have some aquariums I was worried about being without power and I wasnâ t told how long it would take. Anyway fast forward to the day installer Eric shows up. Little late but nothing to complain about, it became clear he wasnâ t given any briefing on the project and we were short many supplies. He made a list and I ran to the store to pickup while he got started. Eric was a good guy, did his best to work with me on doing it right and not cutting corners. It really would have set him up better if someone had come take a look a the project ahead of time. Not long after Eric left I received a text from Andy that I had an invoice. Since I had already bought 95% of the materials it was largely labor time by Eric. After reviewing I could tell he was liberal with the time clock ins. Having security cameras I can tell you down the min when he was here and when he left. This is the text exchange that occurred post invoice review. â Iâ m gonna ask for a slight adjustment on times since I was here and took notes. â I showed him the noted times and where I was being charged an extra hour ($125) unfairly. Andyâ s Response â Unfortunately I have jotted down the hours that are in the invoice, and I did you and favor and didn't tack on my time in all of this, material list conversations with you permit filling out and emailing inspection call. My employees gas to and from his house. Every single bit of time spent on your job costs me money. The invoice isn't changingâ I was quite frankly shocked at this response. I tried giving him a call that was promptly send to the messaging service. My response â Iâ m really saddened to hear this response. Lmk when you have time to have a call. â Andyâ s response â I'm going to cut right to the chase because it aggravates me when it gets to bill time and there has to be a debate and a "call me" so I can jew you down on the bill time. You can pay the bill within a week here or my attorney can mail you the lien notice and small claims notice With the filing fees added on it as well Matter of fact I'm going to have the intent to lien mailed out today before I leave for Florida so your 30 days can start today before filing. Wrong contractor to bill debate with ð â I simply paid the outstanding bill because $125 is not worth my time or stress or arguing about misaligned expectations. Inspection is not even complete yet. Itâ s clear this money is needed much more by Andy. Followup: Inspector said he called Andy but he never returned his calls. I ended up scheduling the inspection and fixing the issues he found myself. Needless to say I will never be utilizing Luminosity again and cannot recommend this company.

Andy and the electrician were great to work with. The job was done timely and professionally with great pricing for the job. I would definitely use them again and they have my highest recommendation.

Quick response.

Fast booking and great work.

Great experience

Owner was very timely and quick with response and questions asked were answered. Completed job on time and under budget. I would recommend this company to anyone.

He was a nice young man.

Well, very pleasd with the care the electrition took with making sure that ever device was where i wanted each electric part to be and carefully doing it. So Thank You Luminosity LLC

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The team that worked with me was great! The communication was excellent, everyone I interacted with was extremely professional and punctual. My project even came in under the estimate. I highly recommend Luminosity and they will be my go-to for future electrical work.

Very knowledgeable and thorough .

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Excellent work, fair pricing....materials came in cheaper than originally quoted so I got charged even less than expected. Highly recommended

This is the second time I have used this company, and I wouldn't hesitate to do so again!!

Done professionally at a reasonable cost

Lovely young man installed my ceiling Fan

Great customer service. Honest, friendly, and prompt.

Wonderful! My needed inspection was completed within hours of my call the same day! Courteous and early.

Prompt service and honest communication.

Eric arrived on time, did a great job, and even tolerated my dogs’ incessant barking. He installed two Nest smoke/CO detectors and a Haiku ceiling fan. Andrew organized the appointment and was very accommodating and professional. I’m very impressed by Luminosity Electric.

Company arrived on time. Service provided was very good. After finishing, I was shown the working explained everything that was done. I would definitely use their service again.

Would definitely recommend. There contacted me quickly, quoted me a straightforward price with no premiums or extra fees. We're able to fix my or your bpem quickly.