LAABS APPLIANCE PARTS & SERVICE

Had a young man come and fix my oven igniter, was very fast and have not needed any additional work in years

I called and gave a part number I wanted to purchase to repair my Kenmore dryer. (I had watched a you-tube video and used that part number). I picked up and paid cash (because if I used a credit card it would cost $3 more dollars) for the part. When I opened up the dryer, I immediately saw that the part was a totally different shape. I thought, good thing I hadn't torn open the package, yet. I then wrote down the exact part number from the starter switch, the part I needed. The next day I called from work and told the owner what had happened and if I could bring back the incorrect part and purchase the "correct" part? He seems perturbed and defensive... and must have thought I thought he was somehow responsible for the error. I assured him, right away, that I did not! and I had made the mistake of getting the part # from the you-tube video that used a dryer that looked just like mine. My mistake, not his. Then I gave him the correct part number (repeated it twice for him, as asked). He went to look for it and came back to the phone and said he had the part. So I went on my 30 minute lunch to make the exchange. When I arrived he was not at all as friendly as the day before. He handed me the new part, took the other, and said even exchange. Because I was in a hurry myself, I didn't check out the number on the part, though it did "look" square, as I remembered. When I got home, I noticed he had given me the wrong part number, and I would not fit. I believe intentionally. I will not go back.

Gave us good advice to do the job myself. Found a replacement part from different manufacturer since Chinese parts for this Magic Chef dont exist. Ill call him first for my appliance problems.

Bryan was very helpful and really saved us money by convincing us we could do this ourselves. He can be a bit salty in his personality but he really made it easy for us to accomplish this repair with instructions/diagrams, etc..

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