HYBIRD LANDSCAPING DESGIN & MAINTENANCE LTD

After 1-2 times, the trimming and clean up part of agreement stopped being performed. Also had to call a few times to see if grass was going to be cut because it was getting too long between visits. Never heard anything back from Todd about any of our other requests for work I received first billing for lawn work in early August and was surprised to see Todd added $3/per cut to cost for item listed as gas “sir charge”. This added fee had never been discussed or agreed to when hired. Certainly misleading about cost of service. Also added sales tax (which is included in Naturescape pricing). Was now paying over $43 per visit ($5 more per visit than prior service). Invoice also listed a date for service I know Hybrid did not cut lawn as I was having trees planted and some of the landscape work done by another company. Paid invoice in full in early August ($390 aprox.) even though incorrect billing and added fees that were never agreed too. Raised issue about added charges and billing error and never heard anything back except to get another bill in September for another $38 plus a now newly labeled “gas & office sir charge” of $3. When discussing issues, all he wants to do is argue. Very unprofessional and rude. Would never recommend or hire again.

They always come when it snows a small amount, but whenever it snows a lot, they just don't show up. Over the weekend, there were three big snows, and they never showed up. The agreement was to have it done as early as possible in the morning. When I called, they showed up, but that wasn't the agreement.