Reputation is everything - and we have built ours through years of putting pride in craftsmanship and putting our customers first. We've found that the only true way to judge our success is by our customer's success and satisfaction. Additional Contact: Andy
Business highlights
100 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, HVAC, Water Heater, Water & Sewer Service & Repairs.
Description of Work: They remodelled the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Gary S.
09/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Megan H.
06/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Wojciech D.
10/2015
1.0
plumbing
+ -1 more
unknown
Description of Work: Wanted to line existing sewer lateral. Called to ask for a quote. No response. Waited one week. Called again. Still no response. |Company was totally unresponsive. If they did not want to do the work then they should have said so instead of leaving me hanging waiting for someone to contact me.
Rating Category
Rating out of 5
Glen C.
08/2015
4.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Gary K.
07/2015
4.0
plumbing
+ -1 more
unknown
Description of Work: Fix leaky pipe below sink
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
ML R.
05/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
It went great!
Description of Work: Worked on Furnace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Marilyn W.
03/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: It went well. Everything was installed correctly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Robert G.
12/2014
5.0
plumbing, sewer cleaning
+ 0 more
unknown
Description of Work: Complete clean out of sewer line from street to basement drain. Video look to assure no major collapse or breakage of tiles. Told me it was good for some years, until the tree roots reappear.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
KATHRYN D.
10/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: fantastic!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lois H.
02/2014
5.0
plumbing
+ -1 more
The did a very good job.
Description of Work: The lateral from the house to the street was plugged. Service Line Warranties sent them out to fix it.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen W.
08/2011
5.0
plumbing
+ -1 more
It was a great experience.
Description of Work: Had a leak in the outdoor spigot & couldn't get any shutoff valves to work. Were recommended to Heiden by another plumber that couldn't come out in a timely fashion. Plumber showed up on time and gave me tips on how to shut my old valves so I don't have to panic in the future. A little over an hour later, I have a new outdoor bib, new pipe & new shutoff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JANE K.
02/2003
5.0
plumbing
+ -1 more
ADAM MACINTOSH (THE PLUMBER) WAS RESOURCEFUL and INFORMATIVE and DIDN''T LEAVE A MESS. HEIDEN''S BASIC RATE STRUCTURE IS AS FOLLOWS : $45.00 ''TRIP'' CHARGE + $80/HR. REASONABLE VALUE FOR A JOB DONE RIGHT.
Description of Work: SNAKED AND CLEARED TWO UPSTAIRS TUB DRAINS & SINK DRAIN. CHECKED & LUBED MIX VALVE. GAVE ESTIMATE & EXPLAINED ALL ISSUES INVOLVED WITH POSSIBLE REPLACEMENT OF MIX VALVE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Pat C.
12/2002
5.0
plumbing
+ -1 more
CALLED IN THE MORNING WHEN I HAD A PROBLEM, AND THEY GAVE SAME DAY SERVICE. SERVICE PERSON WAS FRIENDLY AND INFORMATIVE. VERY SATISFIED. I WOULD CALL THEM AGAIN FOR FUTURE PLUMBING WORK.
Description of Work: USED TOILET AUGER TO UNCLOG TOILET, INSTALLED NEW SEAL AND BALL COCK FOR 2ND FLOOR TOILET.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Terence L.
12/2002
5.0
plumbing
+ -1 more
THE OFFICE WAS FRIENDLY and SENT A PLUMBER OVER, FOR OUR NON-EMERGENCY WORK, WITHIN AN HOUR. THE PLUMBER, ADAM, WAS FRIENDLY, PROFESSIONAL AND EXPLAINED WHAT HE WAS DOING. HE ALSO ANSWERED ALL MY QUESTIONS. I WILL USE THEM AGAIN.
Description of Work: LEAKY KITCHEN FAUCET & DRAIN. INSPECTED BOTH. FOUND DRAIN CRACKED AT THREADS & REPLACED IT. FOUND FAUCET HEAD CRACKED AND RECOMMENDED I TAKE IT BACK FOR REPLACEMENT AS IT WAS RELATIVELY NEW & SHOULD BE ON WARRANTY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$214
Betty R.
10/2002
5.0
plumbing
+ -1 more
OUR PROBLEM HAPPENED ON A SUNDAY SO WE WAITED UNTIL MONDAY MORNING TO CALL FOR SERVICE. HEIDEN WAS OUT BY EARLY AFTERNOON TO FIX OUR PROBLEM!
Description of Work: THE OUTDOOR FAUCET WOULD NOT SHUT OFF AND TURNING THE SHUTOFF VALVE INSIDE THE HOUSE DID NOT STOP THE WATER. HEIDEN REPLACED THE OUTSIDE VALVE AND ADVISED US TO NOT REPLACE THE INSIDE SHUTOFF VALVE BECAUSE HE WAS ABLE TO MAKE IT FUNCTION PROPERLY. HEIDEN ALSO FIXED LEAKY PLUMBING IN THE BATHROOM BY TAKING IT APART REPLACING GASKETS & PACKING. HE ALSO NOTICED THE BATHROOM SINK RUNNING SLOW SO FIXED THAT ALSO BY CLEANING IT OUT. WE APPRECIATE THE PROMPT SERVICE BUT MOSTLY WE WERE REALLY GRATEFUL TO HEIDENS HONESTY IN TELLING US WE DID NOT NEED TO PURCHASE PARTS THAT WE REALLY DID NOT NEED. FOR THE TIME AND ATTENTION HEIDEN TOOK IN OUR HOME HIS BILL WAS MOST REASONABLE. WE WILL CALL THIS COMPANY AGAIN!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
MARY V.
10/2002
5.0
plumbing
+ -1 more
VERY PATIENT, SHOWED ME HOW TO DO IT MYSELF.
Description of Work: THREE FAUCETS INSTALLED
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
VIVIAN M.
09/2002
4.0
drain cleaning
+ -1 more
EXPLAINING THE BAD GRADE ON PUNCTUALITY: THE FIRST APPOINTMENT I HAD WITH THEM WAS FOR 8AM AND WHEN NO ONE SHOWED BY 8:30AM, I CALLED AND DISCOVERED SOME EMERGENCY CALL HAD COME UP, AND I GOT BUMPED. THEY APOLOGIZED FOR SOMEONE NOT CALLING ME, AND THEY SET ME UP FOR THE NEXT DAY AT 7:30AM, BECAUSE I TOLD THEM I COULDN''T TAKE OFF FROM WORK AGAIN. SOMEONE CALLED ME AT 7:10AM THE NEXT MORNING ASKING IF THE PERSON COULD COME A LITTLE EARLY. SO HE WAS THERE BY 7:20AM AND OUT THE DOOR WITHIN A HALF AN HOUR.
Description of Work: I NEEDED TWO SLOW DRAINS CLEANED, ONE IN MY KITCHEN AND ONE IN MY SINK IN THE UPSTAIRS BATHROOM
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$75
CATHLEEN T.
06/2002
5.0
plumbing
+ -1 more
WERE VERY HELPFUL WHEN I CALLED IN EMERGENCY MODE; DID THEIR BEST TO GET HELP TO ME WITHIN 2 HOURS, BUT I HAD TO LEAVE FOR AN APPOINTMENT. GOT HERE SHORTLY AFTER 8:00 A.M. THE NEXT MORNING. VERY HONEST. TOLD ME WHAT THE PROBLEM PROBABLY WAS; ALSO TOLD ME WHAT ELSE THE PROBLEM MIGHT BE. MY OPTION TO FIX IT OR WAIT TO SEE IF WATER ERUPTED AGAIN. TOLD ME TO CALL IF ANY PROBLEMS. DON''T KNOW ABOUT PRICING; I DIDN''T GET ANOTHER ESTIMATE. I PAID $15 LESS ($95.30) THANKS TO THE ANGIE''S LIST COUPON. PRICING WAS: $40 FOR FIRST HALF HOUR FOR LABOR; $45 FOR FIRST HALF HOUR FOR TRIP (MAYBE THAT WAS THE TOTAL TRIP PRICE?); $19.95 FOR PARTS. TECHNICIAN MADE SURE HE GOT THE JOB DONE WITHIN THE FIRST HALF HOUR, EVEN WITH ALL MY QUESTIONS.
Description of Work: WATER HEATER OVERFLOW VALVE WAS DEFECTIVE, RESULTING IN LOTS OF WATER ON THE FLOOR. CONSTANT DRIBBLING OF WATER. OVERFLOW VALVE WAS REPLACED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110.3
JOHN & CAROL A.
05/2002
5.0
plumbing
+ -1 more
THEY WERE WILLING TO WORK WITH ME, THEY WERE ON TIME AND KNOWLEDGEABLE ABOUT THEIR CRAFT. GREAT WORKMANSHIP!!
Description of Work: THEY REPLACED THE VALVES IN A TOILET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
LANCE H.
04/2002
5.0
plumbing
+ -1 more
ID LIKE TO GIVE THEM AN A+ IN RESPONSIVENESS, PUNCTUALITY AND PROFESSIONALISM. THE SERVICEMAN WAS EXCELLENT. HE GAVE ME TIPS ON FINISHING OFF THE INSTALLATION, IN KEEPING THE GARBAGE DISPOSAL DRAIN CLEAR, ETC. HE WORKED QUICKLY AND NEATLY. HE CHECKED THE PLUMBING LINES BEFORE HE STARTED AND AFTER HE FINISHED. UNFORTUNATELY, I DIDN'T GET HIS NAME AND IT DOESN'T APPEAR ON THE INVOICE.
Description of Work: UNCLOGGED KITCHEN SINK DRAIN; INSTALLED NEW KITCHEN FAUCET
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
TRACEY R.
03/2002
2.0
plumbing
+ -1 more
CAME A FEW HOURS LATE. GAVE ME A QUOTE OVER THE PHONE. SAID THAT THE COST WOULD HAVE BEEN LESS IF I HADNT RECEIVED A QUOTE IN ADVANCE. WAS HERE FOR 1 HOUR. $485 WITH DISCOUNT.
Description of Work: NEW DISPOSAL AND DRAIN CLEAN
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
$485
01/2002
5.0
plumbing
+ -1 more
THEY ARE REALLY INFORMATIVE AND THEY WORK QUICKLY. I WOULD USE THEM AGAIN AND HAVE BEFORE.
Description of Work: REPLACING DRAIN RING AND PLUMBING DIRECTLY UNDERNEATH
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROXI H.
05/2000
3.0
water heater repair
+ -1 more
REPLACED IT UNDER WARRANTY, BUT PUT IN AN INFERIOR BRAND, THEY HAD TO COME BACK AND PUT IN THE PROPER BRAND.
Description of Work: REPLACED WATER HEATER.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
THOMAS W.
05/2000
5.0
drain cleaning
+ -1 more
REAL HAPPY WITH THEM, GIVE SENIOR CITIZEN DISCOUNT.
Description of Work: UNCLOGGED BATHROOM DRAIN & BASEMENT DRAIN.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Solar Panels,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening
FAQ
Heiden Plumbing Heating & Cooling Inc is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Heiden Plumbing Heating & Cooling Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Heiden Plumbing Heating & Cooling Inc does not offer free project estimates.
No, Heiden Plumbing Heating & Cooling Inc does not offer eco-friendly accreditations.
No, Heiden Plumbing Heating & Cooling Inc does not offer a senior discount.