Green Cleaning Company

Anyway, an hour after she was supposed to be at my house on the day of the appointment, I got a call from her. Her people were circling my office building downtown (a 22-story tower which fills an entire block) and asking where my house was. I told her Whitefish Bay. They eventually made it to my house. I got to the house later that day and found they had mopped the hardwood floors. No other apparent cleaning that I could discern. 2 hours to mop 5 small floors. None of my requested tasks were done. So I called tracy. She said they didn't have time to get to my desired tasks. I noted it doesn't take two hours to mop 5 small floors. Moreover, I asked why she didn't attend to the tasks that I listed for her. She said those were just "priorities" and they can't get to everything. Apparently she doesn't understand what "priority" means. I explained I was disappointed she hadn't cleaned a single thing I had asked, and that it cost me $50 to do a simple chore that I could have finished in a quarter of the time. She basically told me tough luck. Bottom line, she didn't do what I asked, and she did a lousy job at what was completed (in that it took far too long). And then she was completely unresponsive to my concerns. No service ethic.

We used the coupon deal for this service. They were okay and we weren’t thrilled. They were just alright. They came to our home, cleaned and then left. They did an okay job and there was nothing in particular that was exceptional. They did what they said they were going to and with the coupon, it was a good deal. Typically its $100 for three hours of cleaning but the deal was for $50. We would probably use them again in the future but before that, we would probably evaluate the other home cleaning companies. We would give a shot at their business again, but only after we try another vendor.

I am very happy with the services I received and have made additional appointments with them to come back and clean again. Kerry came to my house and was very pleasant and I felt that I could trust her with no problems. My house looked very nice when she was done. I was so pleased with the results! I feel like my floors have never been as clean as they were when Kerry did them! They truly looked beautiful.