Gene A Wagner Plumbing Co Inc

We liked him a lot.

good work performed

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I think they did good work.

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Very professional.

Without a hitch.

MY PARENTS HAVE USED THEM AT LEAST 10-15 YEARS ALWAYS WITH GOOD RESULTS. I'VE USED THEM A COUPLE OF TIMES WITH GOOD RESULTS. THEY SEEM VERY FAIR; NOT TRYING TO PUSH YOU INTO ADDITIONAL COSTS. ON ONE VISIT, THE PLUMBER EVEN OFFERED TO SNAKE THE PIPES OR CHECK FOR ANYTHING ELSE THAT HE COULD DO, SINCE THE SERVICE CHARGE WOULD BE THE SAME.

THEY GOT THE WORK DONE. I WOULD RECOMMEND THIS COMPANY.

BRIAN'S WORK WAS PROFESSIONAL AND TIMELY. WE WERE CURIOUS SO HE WAS OBSERVED IN DOING HIS JOB AND VERY PERSONABLE. HE EXPLAINED THE REASONS FOR EVERY MOVE AND WAS HERE FOR ABOUT TWO HOURS.

I RATED THEIR PRICE AS A BECAUSE I DON'T HAVE ANY THING TO COMPARE WITH. THIS IS MY FIRST TIME DEALING WITH SUCH A PROBLEM. I KNOW IT WAS A DIFFICULT JOB. GETTING THE METAL STRIP OUT WAS A TIME CONSUMING JOB. EVERYTHING WAS TAKEN CARE OF IN A TIMELY MANNER. I THOUGHT THE PRICE GENE PRESENTED WAS MORE REASONABLE THAN TEARING UP OUR BASEMENT TO PUT IN NEW PIPES.

THEY CLEANED UP AFTER THEMSELVES. THEY CALL TO LET YOU KNOW THEY ARE ON THEIR WAY. THEY ALSO DO UNDERGROUND PLUMBING- WATER MAIN COMING INTO HOUSE. I WAS VERY IMPRESSED WITH THE OPTIONS THAT THEY PROVIDED TO ME. I HAVE A VERY SMALL BACKYARD AND THEY WOULD HAVE HAD TO DIG IT UP COMPLETELY, WHICH WOULD HAVE BEEN VERY COSTLY. IT WAS SUGGESTED THAT THEY MOVE THE WATER MAIN FROM THE MIDDLE OF THE NORTH SIDE OF THE HOUSE TO THE WEST SIDE WHERE THE WATER HOOK UP WAS TO THE STREET. BY GOING THIS ROUTE THEY SAVED ME $800.00 AND THE COST OF LANDSCAPING MY SMALL BACKYARD.

EXCELLENT CLEAN UP, VERY SATISFIED.

I WAS NOT TOLD THAT THEY CHARGE FOR THEIR TRAVEL TIME.

THE RECEPTIONIST SAID THAT I WOULD GET A CALL THE FOLLOWING WEEK (IT WAS A FRIDAY). I DID GET A CALL AND A REP CAME OUT TO MAKE NOTES AND UNDERSTAND WHAT WAS BEING REQUESTED. HE SAID IT WASN'T THAT BIG A JOB AND THAT IT COULD BE SCHEDULED WITHIN A FEW DAYS. HE WAS PROFESSIONAL AND PERSONABLE. I EXPECTED THAT THEY WOULD COME BACK WITH A REASONABLE QUOTE AND I WOULD GIVE THEM THE JOB. NO ONE EVER CALLED ME BACK.

THE PERSON WHO TOOK MY ORDER WITH WAGNER WAS FRIENDLY AND HELPFUL, THE PLUMBER WAS RIGHT ON TIME, AND THE PLUMBER WAS FRIENDLY AND SHOWED ME HOW TO LOOSEN THINGS THAT GET STUCK IN DISPOSALS. HE ACTUALLY APOLOGIZED FOR HAVING TO CHARGE ME FOR A SERVICE CALL. THAT WAS ONE EXPENSIVE OLIVE BUT I WOULD DEFINITELY USE THIS COMPANY AGAIN.

OVERALL, VERY PLEASED WITH SERVICE PROVIDED. I HAVE WORKED WITH TWO OTHER PLUMBING COMPANIES AND THIS WAS THE BEST EXPERIENCE SO FAR.

RECOMMENED TO FAMILY MEMBERS, ESTIMATES WERE 1/2 OF OTHER ESTIMATES RECIEVED, DIDNT TRY TO UP SELL. REPLACED TOLEIT COVER DUE TO COLOR AT NO COST. LOOKED AT OTHER PLUMBING AT NO EXTRA COST, GIVE THEMS A+

THEY WERE ALL OF THE ABOVE AND THEN SOME. ASKED THEM TO COME OUT TO FIX A LEAK IN THE NEW SINK LINE WHICH TURNED OUT TO BE CAUSED BY THE FAUCET I''D PURCHASED AND NOT THE PLUMBER''S FAULT AND STILL DIDN''T CHARGE ME THOUGH HE COULD HAVE. THIS WAS EVEN AFTER I WASN''T AVAILABLE AT THE AGREED UPON TIME AND ACCIDENTALLY INCONVENIENCED THEM.

JOHN WAS EXTREMELY PROFESSIONAL, AND DID A GOOD JOB OF EXPLAINING WHAT HE DID.

BOB WAS A LITTLE LATER ARRIVING THAN THE OFFICE SAID HE WOULD BE, BUT WELL WITHIN REASON. EXPLAINED WHAT HE HAD DONE IN EACH SITUATION BEFORE HE LEFT. VERY PERSONABLE BUT PROFESSIONAL. DID NOT COMPARISON SHOP PRICES, SO I DON''T KNOW HOW THIS COMPARES WITH OTHERS, BUT PRICE DID NOT SEEM EXHORBITANT FOR THE TIME (3.25 HRS.) AND WORK INVOLVED.

THEY FOUND A PROBLEM THAT TWO OTHER PLUMBERS MISSED. THEY'RE VERY HONEST AND THEY DON'T TRY TO PAD THE BILL.

I AM VERY PLEASED WITH THE WORK THAT WAS DONE. THE OWNER AND HIS WORKER WERE KNOWLEDGEABLE AND COURTEOUS.

I CALLED TWICE. THE SECOND TIME, I WAS TOLD THAT THE WAITING LIST FOR ESTIMATES WAS VERY LONG. THEY WERE RUDE.