Gene A Wagner Plumbing Co Inc

Outstanding! The night before the service, we had heavy, flooding rainstorms in the area, so plumbers were working overtime. The plumber they sent us (Brian) had been up all night long working. That didn't stop him from doing a great job for us! He gave us some tips on some of our quirky plumbing and worked quickly as well. We always have excellent service from Gene Wagner Plumbing.

Good overall experience. I contacted four plumbing companies for an appointment the following day (due to the urgency of the need), and Gene Wagner was the only plumber that could meet this requirement. Gary knew what he was doing and performed the work well, advising me on how the drain system works for my house. I was pleased with the work and felt the pricing was very fair.

Outstanding response to a much needed service; I called Wagner Plumbing at 8:00am and they had a plumber here at 8:30am. Job was completed at 9:25am. I've used them in the past and will continue to do so with any future plumbing needs.

The plumber was on time, had a good sense of humor. Did the job in a short amount of time, let me know of some long term issues with plumbing, found my disposal in great condition.

Dave arrived on time and got right down to business. He offered several ideas for fixing problems, including a lowest-cost option. Everything was finished in 2.75 hours, including his travel time. He was polite and efficient. I will definitely call them again when I need a plumber.

I've used this company a handful of times over the years and have never had a problem with their work or professionalism. The employees are always informative on what they are doing. They fully met all of my expectations. However, there was a missed opportunity to exceed my expectations: The employee didn't have the tool in his truck needed to fully tighten down a toilet tank to bowl installed by someone else. Since I'm only 6 blocks from their office, if he would have suggested running to get the tool to do this for me, I would have said yes, (yes to including this time on the job). Instead he explained what tool I needed and what to do. I didn't rate price because I don't know what other quality plumbers charge.

Contractor ordered parts saving me time. Contractor was on time and very professional. Plumber was forced to work around other sub-contractors and was very accommodating to schedules.

THEY WERE VERY STRAIGHT FORWARD WITH WHAT NEEDED TO BE DONE AND DIDN'T TRY TO OVER SELL US ON ANYTHING. I REALLY APPRECIATED THAT. IT WAS NICE TO WORK WITH THEM.

PLUMBER WAS VERY FRIENDLY AND HELPFUL, AND EXPLAINED WHAT HE WAS DOING DURING THE ENTIRE VISIT. IDENTIFIED THE VALVE PROBLEM RIGHT AWAY (WE'D BEEN PUZZLING OVER IT FOR DAYS) AND CHECKED TO SEE IF WE WANTED THE OLD PART OR THE MATERIALS (BOX, INSTRUCTIONS, ETC.) FOR THE NEW PIECE. THE MAJORITY OF THE COST WAS IN THE LABOR ON RESETTING THE BASEMENT TOILET, WHICH WAS NOT SET CORRECTLY ON AN UNEVEN FLOOR. THE ENTIRE VISIT TOOK ABOUT 90 MINUTES.

WE HAD USED THIS COMPANY BEFORE AND THEY WERE VERY PROFESSIONAL, PROMPT, AND COMPLETE IN THE WORK THAT THEY PERFORMED. BOTTOM LINE IS THAT THEY DID EXACTLY WHAT THEY SAID THEY WOULD DO WHEN THEY SAID THEY WOULD DO IT. WHILE I MIGHT BE ABLE TO FIND SOMEONE A BIT CHEAPER, I FIND THAT FOR THE REASONS ABOVE, THEY ARE WORTH IT. I WOULD USE THEM AGAIN.

SHOWED UP SAME DAY AS CALLED, GOT RIGHT TO WORK. COMPLETED THE JOB QUICKLY AND PROFESSIONALLY.

DID GOOD WORK, PLEASED WITH RESULTS.

THIS WAS A COMPLICATED JOB. I WANTED TO BRING MY LAUNDRY ROOM UP TO SAFETY STANDARDS AS PER ''THIS OLD HOUSE!'' WAGNER'S RESPONDED IMMEDIATELY TO MY REQUEST FOR WORK & SENT A PLUMBER OUT ONE DAY LATER. HE REMOVED THE OLD WASHER & DRYER, CAPPED THE GAS LINE, CONNECTED THE NEW WASHER & DRYER, REPLACED THE WATER HOSES WITH FLEXIBLE STEEL, ADDED SAFETY VALVES TO THE WATER LINES, BUILT NON-FLEXIBLE DUCT-WORK TO THE OUTSIDE VENT, REINSTALLED & WATERPROOFED THE VENT CONNECTION, AND BUILT A LITTLE CEMENT ''RETAINING WALL'' AROUND THE OUTSIDE VENT (WHICH EXITS UP THROUGH A PATIO). HE NOTED THAT I NEEDED A DIFFERENT PLUG FOR THE DRYER (WHICH I KNEW) & CALLED AN ELECTRICIAN WHO WAS ABLE TO COME OVER WITHIN THE HOUR AND DO THE JOB. THE PLUMBER ALSO CHECKED FOR A LEAK IN THE KITCHEN SINK & GAVE ME ADVICE ON OTHER WORK I'M CONSIDERING IN THE FUTURE. A VERY POSITIVE EXPERIENCE AND I FEEL THAT MY LAUNDRY ROOM IS MUCH SAFER.

SEWER PIPE CLOGGED CAUSING WATER IN THE BASEMENT. PLUMBER CAME WITHIN THE HOUR OF CALLING ON A SAT MORNING. VERY PROFESSIONAL AND FRIENDLY, WORKED QUICKLY, GAVE ME ADVISE ON HOW TO POSSIBLY PREVENT THE PROBLEM FROM OCCURRING AGAIN. NOT SURE ON PRICE SNE IT WAS A EMERGENCY AND ON A SATURDAY.

WE ALWAYS USE THIS COMPANY FOR OUR PLUMBING. THEY ARE PUNCTUAL, EFFICIENT AND FRIENDLY. HIGHLY RECOMMEND! TOILET WASN'T FLUSHING PROPERLY.

PLUMBER (GARY) WAS RIGHT ON TIME, EXPLAINED EVERYTHING HE HAD DONE, AND PROVIDED EXTRA HELPFUL INFORMATION.

THEY CAME WITHIN TWO HOURS OF MY CALLING. THE PLUMBER WAS COURTEOUS, INFORMATIVE AND KEPT ON WORKING, NOT WASTING ANY TIME. I WOULD NOT HESITATE TO USE THEM AGAIN.

BRIAN WAS EXTREMELY POLITE. VERY NICE TO HAVE SOMEONE LIKE BRIAN IN YOUR HOME HELPING YOU MAINTAIN THINGS IN THE CORRECT ORDER. WAS VERY HELPFUL IN MAKING SUGGESTIONS AND RECOMMENDATIONS AND WAS VERY FAST IN DIAGNOSING THE PROBLEM. HIS PROFESSIONALISM SAVED ME TIME AND MONEY. WOULD I HIRE THEM AGAIN? I AM WAITING FOR AN ESTIMATE ON MORE WORK EVEN AS I TYPE THIS. GUESS THAT INDICATES THAT I WOULD. GREAT PLACE TO DEAL WITH.

THEY DID EXCELLENT WORK, EVEN ASKING FOR CLEANING SUPPLIES TO CLEAN THE AREA UNDER THE TOILET BEFORE REPLACING IT. THEY ARRIVED ON TIME AND DID A GREAT JOB IN ALL AREAS.

ALL ASPECTS OF THE EXPERIENCE WERE EXCELLENT. THE SERVICE MAN WAS POLITE, WORKED EFFICIENTLY, AND MADE REASONABLE RECOMMENDATIONS. I WILL CALL THEM FOR FUTURE WORK. IN ADDITION, THE OFFICE STAFF OF THIS COMPANY IS FRIENDLY AND HELPFUL.

THEY DIDN'T DO THE JOB RIGHT THE FIRST TIME SO I HAD TO CALL THEM BACK. I HAD TO GET SOMEONE ELSE TO COMPLETE THE JOB.

I HAD A VERY GOOD EXPERIENCE WITH THEM ON THE WORK THAT THEY PERFORMED. FROM THE FIRST CALL-UP, THROUGH SCHEDULING THE WORK, TO THE COMPLETION OF THE WORK, THEY WERE PREDICTABLE, DEPENDABLE, AND PROFESSIONAL. WHEN I FIRST CONTACTED THEM AND SCHEDULED THEIR WORK, THE TOILET WAS NOT AN ISSUE, BUT AFTER JAY CAME AND COMPLETED THE OUTSIDE WORK, HE CAME UP TO LOOK IT OVER. HE HAD THE PARTS HE NEEDED OUT IN HIS VEHICLE AND HE MADE THE REPAIR ON THE SPOT. MY ONLY ISSUE IS THAT WE HAVE A SLIGHT LEAK IN THE TANK SYSTEM THAT CAUSES THE TANK FAUCET TO CONTINUE TO TRICKLE. I DOCKED THEM IN MY GRADING BECAUSE IT IS SOMETHING THAT THEY SHOULD HAVE CAUGHT RIGHT AWAY, BUT IN FAIRNESS, I HAVE NOT YET CALLED THEM TO GET THEM BACK TO FIX IT.

HE CHARGES $95 PER HOUR WHICH IS HIGH, BUT HE DOES GREAT WORK AND I THINK IT'S WORTH IT.

THE PLUMBER ARRIVED PROMPTLY. HE THOROUGHLY ASSESSED THE SITUATION AND WENT TO WORK. HE SHOWED ME WHAT THE PROBLEM WAS BEFORE FIXING IT. HE WAS VERY PROFESSIONAL AND CONGENIAL. I HAVE USED THIS COMPANY SEVERAL TIMES IN THE PAST, AND WOULD DEFINITELY USE THEM AGAIN.

THE PLUMBER WAS UNABLE TO UNCLOG THE DRAIN WITH HIS GAS POWERED 'SNAKE'. HE SHOULD HAVE USED A 'WATER-JET' TOOL AS WELL BUT HE DIDN'T HAVE ONE DESPITE BEING LISTED IN ANGIE'S LIST IN THE