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CUSTOM MASONRY

Chimney Repair, Chimney Caps, Masonry,


Services we offer

BRICK, STONE AND BLOCK WORK. CHIMNEY REPAIR/REBUILDS, TUCKPOINTING, CUT-OUT AND REPLACE WITH CUSTOM BRICK & MORTAR MATCHING. SCAFFOLDING EQUIPPED. POURED CONCRETE CAPS, FIREBOXES AND CHIMNEY CLEANINGS. CULTURED STONE, FLOWERBOXES, PILLARS AND CONCRETE WORK.

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

Check

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
3.7
responsiveness
3.7
punctuality
5.0
Showing 1-3 of 3 reviews

Linda S.
01/2008
5.0
chimney caps, chimney repair
  + 0 more
Everything went as Dwayne said. There were no surprises and unlike the others, he did not ask me to climb unto the roof!! He had a digital camera to show what was wrong. I was very pleased. His worker was nice too.
Description of Work: I had my chimney rebuilt, new flashing, and a new rim {called a cap, i think)and water repellent to the chimney. My old chimney was crumbling. I got 3 estimates, this was the most reasonable and Dwayne was so nice and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,330

DORI D.
08/2007
5.0
chimney caps, chimney repair
  + 0 more
The chimney looks great. I knew that I needed tuckpointing, but after Duane inspected, it turned out the chimney was more damaged than I realized. He was honest about what I should definitely take care of and what could wait. I chose to have him repair everything and am very satisfied. I wasn't home when they did the work and I couldn't even tell anyone had been there (except for the newly repaired chimney). Duane followed up and inspected the job personally. I'm confident I will not need any more chimney work for some time.
Description of Work: Tuckpointing on 90% of chimney, replaced chimney cap, repaired flue, and installed stainless steel rain cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

01/2004
1.0
masonry
  + -1 more
HE WASN'T VERY DILIGENT IN HIS WORK. AT ONE POINT, HE WAS ACROSS THE STREET TALKING TO A NEIGHBOR. I ASKED HIM TO REPLACE 75% OF ALL THE CRACKS IN THE FOUNDATION, AND HE DID ABOUT 50%. THE WORKMANSHIP WAS VERY POOR. HE SAID HE WOULD COME BACK, AND HE NEVER DID. HE STARTED BEING VERY NICE, AND THEN, WHEN WE ASKED HIM ABOUT FINISHING THE WORK, HE WAS VERY RUDE AND TOLD ME THAT I WAS BEING TOO PICKY. HIS CONTRACT WAS VERY VAGUE, BUT WHAT HE TOLD ME WAS VERY SPECIFIC. HE DIDN'T STICK TO WHAT HE TOLD ME. HE TOLD ME HE WOULD COME BACK AND HASN'T DONE SO.
Description of Work: TUCKPOINTING ON SOME BRICK COLUMNS AND FOUNDATION.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$400

Response from CUSTOM MASONRY
WHEN DOING THE FREE ESTIMATE, SHE WAS TOLD SHE NEEDED 100% TUCKPOINTING ON BOTH COLUMNS AND FOUNDATION AT A PRICE OF ABOUT $1,400. SHE DID NOT WANT TO PAY THAT MUCH FOR THIS PROJECT. THAT''S WHEN WE CAME UP WITH A CUSTOM OPTION OF $450. THIS OPTION WAS TO GRIND OUT THE MOST SEVERE AREAS, KEEPING IT IN THE BUDGET OF $450. WHEN THE WORK WAS COMPLETED, THE CUSTOMER WAS WALKED AROUND THE HOUSE TO BE SHOWN THE WORK. SHE WAS COMPLETELY SATISFIED AND HAD NO QUESTIONS OR COMMENTS. AT THIS TIME, WE TOOK $50 OFF OF THE TOTAL CONTRACT PRICE BECAUSE THE WORK WAS COMPLETED QUICKER THAN ESTIMATED. SIX WEEKS WENT BY, AND WE RECEIVED A PHONE CALL FROM HER HUSBAND. WE EXPLAINED THAT WE DID THE WORK THAT THEY PAID FOR. HE WANTED MORE WORK DONE, AND WE EXPLAINED THAT WHAT HE WANTED DONE WOULD COST MORE MONEY. AFTER THAT CONVERSATION, WE NEVER SPOKE AGAIN. HERE AT CUSTOM MASONRY, WE VALUE OUR CUSTOMERS'' OPINIONS. THEY WERE VERY NICE PEOPLE AND WE DID NOT SEE THIS COMING.

    Contact information

    9109 W Cleveland Ave, Milwaukee, WI 53227

    www.apluscustommasonry.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    8:00 AM - 5:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Repair,
    Chimney Caps,
    Masonry,
    Concrete Pouring and Repair,
    Chimney Sweep

    FAQ

    CUSTOM MASONRY is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: 8:00 AM - 5:00 AM

    CUSTOM MASONRY accepts the following forms of payment: Check
    Yes, CUSTOM MASONRY offers free project estimates.
    No, CUSTOM MASONRY does not offer eco-friendly accreditations.
    No, CUSTOM MASONRY does not offer a senior discount.
    No, CUSTOM MASONRY does not offer emergency services.
    No, CUSTOM MASONRY does not offer warranties.
    CUSTOM MASONRY offers the following services: BRICK, STONE AND BLOCK WORK. CHIMNEY REPAIR/REBUILDS, TUCKPOINTING, CUT-OUT AND REPLACE WITH CUSTOM BRICK & MORTAR MATCHING. SCAFFOLDING EQUIPPED. POURED CONCRETE CAPS, FIREBOXES AND CHIMNEY CLEANINGS. CULTURED STONE, FLOWERBOXES, PILLARS AND CONCRETE WORK.

    Contact information

    9109 W Cleveland Ave, Milwaukee, WI 53227

    www.apluscustommasonry.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    8:00 AM - 5:00 AM