Consolidated Doors Inc of Milwaukee

Have been a customer for 25+ years. Any issues, I would call them. Good, fast service...until recently. Needed the springs replaced,due to one being broken. Technician showed up on time, replaced my springs in short order. Never checked the door operation, just packed up asap, took my credit card info and was on his way. A number of weeks later the door would not close, it kept raising after coming in contact with the floor. After a few cycles it would stay closed. Shortly after that I noticed the door was crooked and had a gap on one side. I adjusted the cable but after a short time it was crooked again. I called consolidated and explained the problem, told the woman who answered how long I have been a customer and that I needed it fixed. I was lookin at invoices dating back to 1999 at the time. She said that they had no record of any services done for me, and basically accused me of being untruthful. Told me it would be 126.00 for them to come out. I told her no thank you, I was not lying and would never use them or recommend them again. Called another company that promptly came out. Discovered that the technician did not wind the springs correctly. Described the individual to them and they knew exactly who was out. He had worked at there company in the past but was let go. Well a hundred dollars later the door works great and I will be using them for all my future issues and recommendations.

Their bid was over $400 dollars higher for a single bid than 3 other companies I checked with. They also throw on incidental fees like charging you for removing the doors.

Awesome job, love the new door. Very professional and quick install.Thank you

they were very helpful, pleasant and professional in calling me back and discussing their time frame with me. They also recommended another provider which they felt was reputable (which was also a preferred choice of mine from Angie's list. )

It went well and he was awesome.

arrived as planned. Technician friendly. both springs replaced as there were 2 different size springs on garage door. lubricated springs and other areas on door track. On my initial call to Consolidated I asked if they had a coupon offer or discount for angie's list and they did not. Was told they keep there prices low so everyone who uses there service benefits. Staff I spoke with was pleasant and seemed very sincere. I then called a different garage door service company for a quote and received a higher quote. Only after I said I wanted to think about it did the other company offer me a discount thus price would have been slightly lower then Consolidated I got the impression , if I had agreed to there original quote , no discount would have been offered. I went with Consolidated because I felt a sense of honestly with them. Will use them for all future garage door needs.

They were very responsive - came by the same morning that I called. The woman I spoke to on the phone, as well as the men who showed up to my house, were all professional and polite. It only took them maybe 10 minutes to figure out the problem, fix it, and tell me what was done. They also pointed out the underlying problem that had caused the cable to jump the track (the door was rubbing against the wooden framework). I had no problem with the service itself, but I take some issue with the price. $91 for literally 5 minutes of work just seems appalling. I don't know what their price structure is (what the rate is for a service call, or various services), but I was shocked to be charged that much for what was a very quick fix. I don't know what other places would charge for the same service, but I would probably try somewhere else next time. Again, not that I had any problem with the service or the people, but I couldn't believe that 5 minutes cost me $91.

One workman showed up on time to begin the removal process of the old doors....he worked his butt off. When the 2nd workman arrived, the work slowed. Together they braced the garage to remove the old supports, restructure the headers and openings and got ready for the new doors. the 1st workman left around 3:30 - presumably to dispose of the debris in his truck. The 2nd workman stayed until we think 4:30 because around 5 I looked out the window to find both trucks were gone, the garage left standing wide open with nothing covering the front displaying for anyone driving past my 2 snow blowers, lawn mower, and other assorted tools and ladders left exposed. I had to go buy 2 large tarps to tarp off the openings - in the rain! They came back the next day to finish & there was complaining because they had to take down the tarps. They put up the rails and doors & door opener and that looks and works great. Their restructuring of the headers and supports took out the sway the garage was developing, for that work I'm very happy. However the contract read to re-trim in select pine. there is select pine on the side supports and center post but the headers were covered in scrap crap with huge nails and gaps. We called and were told they were 'fabricating' something back at the shop & would finish. Then winter hit. Didn't really expect them to work in sub zero but in spring when called multiple times there has been no response to complete their job, it's now the end of August. I wish I could post pictures of what the header face looks like but alas I cannot. Due to the fact they seem to have "forgotten" they have a job to complete I'm not satisfied. OH, I forgot, on day one I saw workman number 2 decide my garden was the best place to relieve himself of his morning coffee - more than once. I live in the city with neighbors quite close & have a powder room off the back entrance. I'm willing to let workman use it as it is more sanitary than my garden. If that's too personal for them McDonalds is only a few blocks away (workman 1 went there as he came back with a fresh coffee)!

The door now works like it's supposed to and is much quieter. They are very responsive, well qualified, and reasonably priced.. This is the second time we've had CDI work on the door. Several years ago I came home from work (6:30 pm) to find the door spring had snapped, stranding my wife's car in the garage. We both had work the next morning so we madly called around and found CDI. Luckily their local tech lives right down the road. He came over and had the spring replaced by 8:30 pm! Again for a reasonable price. Our next adventure with this door will probably its replacement. We'll be sure to call CDI for that too.

Service could NOT have been better. Within an hour of calling for service, the door was fixed. The coil had come unsprung from the overhead garage door making it in-operable. Service man came, re-coiled the coil, fixing the tension. Both the person who answered the phone & service man himself were so pleasant to do business with. I will not hesitate to use Consolidated Doors again for my garage door needs.

They did a really nice job on my entry doors. They are a pretty established door company. They were pushing a door, called Clopay, and we had a really good experience. His price was good, it was less by 3000 Dollars from another company.

It went excellent from the time the installer arrived to the time he left. He explained to me everything that was going on and tuned the door up prior to installing the new opener. He was very friendly and professional and gave me some recommendations on the old garage door without pressuring me to get a new one. Highly recommend..

They were excellent and most importantly worked around my crazy schedule. I first had issue w/door opening only about a foot. Thought it was the ancient Genie door opener so I purchased new Craftsman opener from Sears which was installed on a Tuesday. Same issue occurred when the guy tried to open the door w/new opener. He said it had something to do with tension and adjusted a few things on the opener and got the door to work fine. On Friday afternoon the door suddenly wouldn't close. Called Consolidated Door and they were able to send someone over within the hour. He determined the spring was broke and was able to install a new spring within the next hour so I didn't have to wait until Monday. Since the door was an older "do-it-yourself" model, you were not able to physically see the springs to determine one was broken as they were located inside the door. Sears should have known this when they encountered the same issue with the door not opening fully and how difficult it was to raise the door, however, the guy didn't know and was a relatively new installer. Hopefully, I didn't damage the new door opener by using it for a couple of days with a door that had a broken spring. Lesson learned...call Consolidated Door first, not Sears, when dealing with garage doors or door openers!

I thought it was very good. The clean up afterwards was very good. They were pretty prompt.

The sales rep thoroughly explained the options available and provided detailed estimates for the options that I was interested in. No high pressure tactics. Very professional and knowledgable. The price beat other providers. The time between purchase and installation seemed a bit long but it was done right the first time and it looks great.

I have had an excellent experience with them. They were punctual. They fixed the broken spring the first time. This happened on a Saturday, it was not Tuesday before they could get there but that includes Sunday and I do not think, unless it is probably an emergency, they work on Sunday. Their work has been thorough, punctual, and of good value. Regarding punctuality, they gave us a 2-hour window and they were there within that as per my wife. They tried to walk me through some simple actions like the remote and so on, just to see if it could be fixed with that and I appreciated that, however it did not fix it but at least they gave it a try.

They did great work. Their price was reasonable. The customer service was helpful.

No problems. Very satisfied.

Consolidated had a better selection of garage doors than most other companies. We chose an insulated steel door with curved windows across the top, with the door having a wood-grain pattern. The sales person was very knowledgeable, and provided options based on our requirements and desires. The person that came to measure was very professional, and provided detailed information about changes that they would make that were different than our existing door track so that we would understand what they would do differently and why. The installation of the new door was perfect. The installers were professional and timely. After 6 months, the door still looks brand new and works as well as on the first day. We have received many compliments on the door. We would highly recommend Consolidated.

. While on the phone with the scheduler, I told her the situation with the age of the doors and my disappointment that the cables only lasted 5 years. Although these doors were not originally sold through Consolidated, they were able to add heavy duty stainless steel cables that will not rust through in 5 years! I was very glad that they listened to the issue and were able to "upgrade" the hardware to the heavy duty parts. When I need garage door work or sales, I will call Consolidated first. They have earned my business.

The installers showed up before the appointment, which was fine, it actually worked out better for me. The services were performed without incident.

I emailed them once and then had to follow-up with a phone call in order to have them come and provide me with an estimate. Joe was very courteous when he came to give the quote. My dad and I felt the quote was reasonable so I ordered a new door and track from them. Joe told me that if they had the door in stock they would be able to install it the end of the following week. He called the stock manager while at my house and they said it was in stock. He said they would call to confirm a time for the following week. A week later when I hadn't heard from them I called to check on my appointment. I was told by the receptionist that they had to order the door and that I should call back in 10 days to make an appointment. I called back about 10 days later and they said the door had just arrived and I was able to make an appointment. I had asked them to call me before they came to ensure I was home. They never called, they just showed up - good thing I was working from home that day otherwise I wouldn't have been there when they arrived. The installers were very nice and got the job done quickly. Overall I was happy with the door however I wasn't very happy with the customer service. I felt they should have let me know they had to order the door and I feel when I called about it they should have been able to setup an appointment that day vs. asking me to call back in 10 days.

They are an excellent company and I would highly recommend them to anyone. When I called them, they were able to tell me what the issue was just by what I had described. The quote that they gave me on the phone would be $250 plus additional if we had an oversized door, which is exactly the way it was. They were very knowledgeable on the phone and the individual that came was there right on time and called me before he was going to be here. I have never had such a good experience with a company. I won't use anyone else for my garage door now.

On Tuesday night, when I used the remote to open the garage door it went approx 2 inches up and stop. I did not know that the cable on one side had broken. The more I tried to open the garage door the cable on the other side broke. I found Consolidated Doors on Angies List. My wife call the company at approx 8:00 am Wednesday and approx 8:20 am someone from the company was at our home. The worker replaced the cables within 15 - 20 mintues. The worker was professional and the price was fair.

I found them on Angie’s List. It turned out very well. Their price was good. The job was done very quickly. They were professional and I would recommend them.