Colorwheel Painting LLC

I called and scheduled an estimate. The company was responsive and the walk through was thorough. I asked for several options as separate line items because we know what we *need* to do and know what we *want* to do, but the wants are secondary and I wanted to see what our options are (one question we had was whether or not to paint or stain some built-ins in the dining room and family room, a total of 10 solid wood doors). The estimator told me that it would be about $150 (if I remember correctly) per door to have it painted. I opted to keep things "as is" and continued with explaining the rest of what we wanted. We wanted every room painted (walls & ceiling), including closets (standard/normal/basic closets in most of the house, and 2 slightly bigger walk-in closets in 2 bedrooms). I also wanted to know how much wallpaper removal will be (one hallway, one very small bathroom, and a laundry room). The wallpaper removal estimate came to $3500. I started laughing. Haven't had a good belly laugh like that in ages. Then, they added $1000 just randomly for "Wall repairs in addition to wallpaper removal" - that should part of the astronomical $3500 for wallpaper removal - we're not re-drywalling, though that would probably cost less than the removal. Additionally, the estimate stated the following: "The actual costs of the wallpaper and repairs work is only determined after each task is complete, using a bill rate of $50 per hour, per man, multiplied by the hours used. The costs estimated in each respective wallpaper removal and repairs sections are ESTIMATES ONLY." Umm.... You've got to be kidding me! That means that they can work slowly and jack up the price more. Not acceptable. I understand this is an estimate, but you gotta keep things in the stratosphere at least. This isn't even in the same universe, let alone the same ballpark as others. The closets were estimated as a separate line item (for a total of 8 closets) and came out to $1600. That's about $200 per closet. I got another quote where the cost was $25 per regular closet (with large walk-ins being a little more). I keep laughing. But here are some other things that happened: 1. Estimate occurred on Monday. 2. I received an email on Tuesday from the estimator where he said that the company isn't a good fit and he won't send an estimate. I found this to be incredibly condescending and insulting. I replied to the email with my expectation of still receiving an estimate and making a decision based on it. 3. I called the company on Wednesday and left a vm and they called back indicating the estimator will call me right back. He called the following day, on Thursday, and I reiterated my expectations and dismay at wasting my time if the estimate isn't provided. Estimator told me he'll send the estimate and it takes a long time to do it. (Why?! It's a template with only the "interior painting" section being specific to our job.) 5. Got the estimate on Friday evening. Total estimate came to $14380, and if I read the estimate correctly, it includes the paint. But also says: Budget is based on ONE (1) CEILING COLOR AND SHEEN THROUGHOUT ALL SPACES. Budget is based on ONE (1) WALL COLOR AND SHEEN THROUGHOUT ALL SPACES. So does that mean I can only pick one color for the whole house? that wasn't very clear and doesn't work for me. And "Project to be completed by: +/- 3 weeks from start". WHY??!!! (unless it's one guy going at the rate of molasses or spending very little time on the job or finger painting LOL) If I painted the whole house with a toothbrush it wouldn't take this long! There is no furniture to cover or move around, just some basic setup is required (taping the crown molding and covering the floors - standard with every job). I knew they'd price themselves out of a job based on the interaction during the week. I wonder if it's because I'm a younger-looking woman.... Don't know, but it's in the back of my mind... But this is not my first remodel, not my first property, not the first contractor I've hired, and not the first time I've dealt with condescending estimators who think they know better than I do what's right for me and my family or try to take advantage of a woman (I've never seen this kind of interaction with the male members of my family). We will not hire this company now or in the future. We're getting plenty of other estimates that are actually reasonable (one estimate was just under $4K, to do the same work, with the same paint). We are not asking for anything fancy, no faux finishes, no designs, no murals, just basic colors and possibly two different colors in two rooms that have a chair rail. Nothing complicated. A potential client shouldn't be chasing you for an estimate. I took valuable time out of my day to meet with you and explain what we need - the least you can do is be respectful of that time and do your job (provide the estimate) without additional prodding. Anything less than that is unprofessional at the very least.

Perfect. Our salesman, Andrew, was prompt (which I expect), he listened to everything I had to say and if he disagreed with me on something he told me (I expect nothing less). I wanted gray cabinets and he told me why I shouldn't. We now have white. I made it perfectly clear to him that I wanted no surprises and if something happened I wanted to know about it immediately so we could remedy it. I picked the start date which was about 6 weeks out so that wasn't a problem. I chose the daily start and end times and it went off without a hitch. I knew there would be some disruption in my daily routine so knowing in advance a start and end time worked well for everyone. They cleaned up every day before they left for the evening. Andrew stopped by twice (I think) to see the progress. There were a couple of touch-ups and as soon as I made a call, someone was there the next day. They were more expensive than any other painting bids I received but after talking with Andrew, hearing about the guarantee, and that basically the job was going to be done until I was 100% satisfied, I decided to go with them.

Jim Simon and his team were terrific. We bid out the project to numerous companies and his price was mid-range. His team was prompt and courteous and did an absolutely terrific job. I will recommend them to all my friends and family.

Colorwheel was unable to meet my timeline, however they did recommend someone and it worked out excellently. The person they recommended was punctual, and did great work. I love a company that aims to please.

Working with Colorwheel LLC has been nothing less than a disaster! We are so disappointed that we ever worked with Colorwheel LLC, as having someone paint and repair our home was supposed to make life easier to move into our new home and prepare for a new baby. Instead it has added so much unnecessary stress and missed work due to the amount of times we had to continuously meet with Mike and his team because the job was not completed properly the first, second, third, etc. time. We hope that this can be resolved fairly as Mike Madsen of Colorwheel LLC has been far from fair or professional throughout this entire process, and we are now left with a home looking worse than before we ever let him into it.

Poor supervision and poor quality workmanship. Mike the owner originally did good work when he was small. Now as he has gotten bigger, customer and service has gone down hill. His firm's work generally needs to be redone in a year or two.

They were very fast, efficient, and fair. They came with 2 employees, and they finished in about 1 week. The workers were very nice, and the painting was excellent. They did a great job. The quality of the work was worth the price, even though I spent a little more than I wanted. I was happy with the end result.

Painters were very friendly, prompt and neat. Interior painting went so well that we contracted with Colorwheel to have them refinish our front and french doors. Both projects were completed in time allocated and look great.

The stained bi fold door Color Wheel matched to our casing was perfect and could not be happier. The door looks like we bought it from the store with matching casing. The cost for this project I thought was cheap after you see the final product. The "only" thing I did not like was the only way to communicate with them was through emails. Great job, and I would use Color Wheel again

Got a quote same day I contacted them and we were able to setup an appointment for the following week. Jacob, our painter was really great and did an awesome job.

I had a popcorn ceiling which I scraped myself, then had Colorwheel Painting LLC come look at my ceiling for a quote on a skim coat. They initially stated that's what they were going to do verbally, then left it out of the contract. I questioned them on this and Jon Krueger (who never stepped a foot in my house before the quote) told me that they thought that was unnecessary. He stated that patching and sanding with a sanded down primer would be enough. I dry-walled for my father's company growing up and was set on a skim coat, but my lack of knowledge with using primers to fix imperfections lead me to trust Jon... wrong move. They initially started to patch and sand (using a primer before any real work). They locked in some of the underlying debris I did not completely get off the ceiling drywall. They did such a horrible job we had to have them stop work and re-quote us for a skim-coat. The gentlemen that came in to quote us stated his disbelief in the completely unacceptable work. They did state they would either refund our deposit or continue on at the new quoted price. The new price was given in a regular email text (not a document) and was net of deposit, even though the original quote was gross of deposit. We believed the price looked reasonable, and considering all of their supplies were already at our house we had them move forward. The initial work was supposed to be two days, but this whole process took over three weeks. Our living room and kitchen were tarped off during this period. They had scheduled two men to come work on the project initially. They were set to work half-days, which I was unaware this was there plan. The first day they didn't even finish tarping and taping the walls. I did this myself 2 weeks earlier in under two hours. They worked half days and made such little progress we had to have them stop. In addition, their quality of work was horrendous.The half days must have had 3 hours of start-up and close-up time (an exaggeration, but the lack of work was frightening).. While all of this was happening, myself and my fiance were sending emails back and forth with Jon Krueger questioning the work being done. We received such push-back and lack of accountability that I have never experienced before. Looking back on it, I cannot believe i had them continue work. The only reasoning was that I just wanted it done, but unfortunately the quality of work did not improve much. After the re-quote and the new project of skim coating starting, which we initially wanted, Jon Krueger came in to work on it himself. The day prior to starting work he stopped by the house and I was able to discuss how dissatisfied I was and hoped that this work will be better. He assured me it would, and in passing conversation he stated he wouldn't be able to start work until after 10am the next day because of an issue taking care of his kids, which I was fine with (I am stating this for further reference). Jon actually made decent progress the first day. I thought he was going to do a complete skim again because of all the imperfections I could see on the underlying drywall still, but he did a patch, fill, and sand job. He then sent me an email stating he was done and wanted to do a final walk through with me. I sent him an email stating that we didn't need a walk through because there was a lot of work still to be done made reference to the areas. He emailed me back the next day stating that he would come back in and do the work, but wouldn't be back in that day because he had to wrap up some work at the office. This was a Friday and they don't work weekends, so this meant we live another 3 days in this tarped off war zone. Jon came back to "complete" the work Monday and take down the tarps. I did not think the work was done, but he didn't even give me a chance to state this. Keep in mind that during this 3+ weeks, they stored the majority of their supplies in our garage and kitchen. I had to try to be amicable and watch my tone with these people (really just Jon) because of how defensive they were of their sub-par work. I was afraid of retribution. Once their materials were gone, we changed our garage code. A few days later we received the final bill. It was higher than I expected, so I sent an email back to Jon and the secretary at Colorwheel Painting LLC. The email stated that I thought the price was too high and I would like to see the hours by day worked. I received push back from Jon to which I replied that I did not think it was unreasonable. He finally did give me a typed out number of hours by day. He claimed there were GPS punches verifying the hours. I was home for one of these false set of hours. The first date Jon worked he put in 9-430, but stated the previous day he was not going to be in until after 10am. My thought is these were either forged or workers just punched near the house at false work hours. I never actually saw the true GPS punches. I sent his office and him a lengthy email stating my distrust in those number and my disgust of this whole process. I wasn't vulgar and stated all my facts. At the end of wrapping up the email, I was fuming internally. I ended the email stating the check will be in the mail the following day, and getting this experience done and over with was worth over paying. I waited until after I confirmed my check payment was received and cleared to write my review. I wanted to take out any option of them putting a lean on our house. You may be thinking: If you have drywall experience, why didn't you do it yourself? Time. We just bought a house, we're planning a wedding, I started a new job, and I'm going for my masters. I took a decent chunk of time to write this, so nobody goes through this. I strongly dislike the operations, customer service, and product of Colorwheel Painting LLC. We took picture of the process almost daily. I finished up the work, but I can still see small imperfections from their unwillingness the sand properly initially. Also, they left my house an absolute mess.

We were impressed and appreciative of the cost, quality, and delivery of services provided by Colorwheel. The cost was competitive relative to other quotes (there was much prep work to be done - walls were heavily textured). Colorwheel was on time from the initial quotation appointment through the final inspection of work done. Our painter was a very detailed craftsman who showed us his progress daily, and completed the work on time and under budget. We would recommend Colorwheel and use them again for future projects.

A 2 man team came over and they went straight to work. They took off all the switch covers, covered the floors and furniture and moved the appliances. They said it would take 2 days to do the job but did it in one! The paint job looked amazing when they were done. Whenever I paint, I can see my lines. When they finished, everything was perfect and no paint lines. Couldn't be happier with the cost and services.

Was told we would get estimate in a couple days. After me begging for the estimate and several emails received same one week later. The estimate was clearly boilerplate and included many things not at all related to our project. Requested corrections some of which were changed. Submitted signed contract and was told "production" would get back to me. I stressed again and again time is of essence due to my desire to get painting done prior to new floor installation. Despite several follow up emails in the weeks since I have not heard from anybody. HOW DOES THIS PLACE GET ANY POSITIVE REVEIWS????

It went excellent. The painter was an expert at matching the finish.

It was excellent. The line of communication was great. They were very clean and very punctual. I would recommend them.

Colorwheel was a pleasure to hire from all aspects. Michael came and estimated my house. Was very professional and honest, and has a great personality. I addressed my concern that prior staining (from an un-named firm) was a nightmare, aving of paint scraps around, dripping on concrete and roof, overspray on window and not matching the existing colors. He throughly explained their removal and capture process as well as taping off of windows and opening. I also have snow melt cabling on two of my roof slopes, which he noticed and mentioned the extra care needed around to avoid damage. The removal of the old stain went very smooth with no damage to the cedar, and incredibly no pieces of acrylic stain in the bushes, grass or anywhere. The application of stain was very clean with no drips or stains anywhere. The heat cabling was not damaged nor painted. The pair of gentlemen who were working on the house were very meticulous and knowledgeable. They noticed some of the old overspray on the highest windows from the prior painter which I was not able to reach to clean. They offered to clean those windows while they were up there! It was a very rainy summer and spring and as a result, the process was delayed for about 2 weeks. Not Colorwheel's fault by any means, they are at the mercy of the weather. But the great part was the owner, Michael, was in constant contact with me throughout the process. So I was never left in the dark of when the crew was coming to work on the project. I couldn't be happier with the process, pricing and results. The house looks brand new. Very highly recommended contractor, give them a try.

Never happened and won't. Found another contractor to complete the work.

I called Colorwheel due to good standing on this site. Two guys showed up to take a look at the job and stated they would get me a quote in the next couple days as I was motivated to get the job done quickly. They never supplied a quote - I followed up three times with Colorwheel (by the way they uses a phone service that can do nothing other than take messages - evidently poorly at that). Never received a call back. Would not suggest using a service with this lack of customer service.

Colorwheel did and excellent job with our painting project. We needed a good portion of our home repainted and had large furniture that needed to be moved around. Marcus did a wonderful job providing an accurate quote, and was very responsive during the preparation process. The team assisted with moving the furniture and even accommodated a last-minute addition of painting the bedroom ceiling. We had a bad drywall crack from last winter and they spent the better portion of a day rebuilding the corner up to fix and and it looks like it never happened. The final job was clean and had a lot of attention to detail. I would definitely recommend them to others and use them in the future!

1. did not follow the contract unless we dogged them 2. put so much paint on our doors and cabinets that they would not close - has to spend $1000 reding al the hardware and doors so they would close 3. talked us into painting 40 year old windows by saying - they will look good as new - they did not and was a total waste of money 4. employees (?) were brand new and were not supervised well 5. costs were very high based upon research after the job was done 6. quality was OK but had to ask for numerous "redo's" in areas that should have been obvious Be careful if you hire this company - good radio ads do not mean value nor a fair price

Marcus was always checking to make sure things were going along. I needed two coats of paint on all the walls a lot of work. I also had cracks that needed repair, there was a very bad one on my bedroom ceiling, but you can't even tell anymore. the guys did an excellent job with it all. They came every day, even came on the holiday to finish up. They had to move heavy furniture, they even helped hang some of my heavier pictures back up. I was very satisfied and would use them again, thanks,guys.

Colorwheel was a pleasure to work with from start to finish. They were professional, responsive, and courteous. They did a great job making older wood cabinets look fresh and charming as can be.

I can't say enough good things about this company! They returned my phone call in a timely manner and we set up a time for someone to come to my home for an estimate of the work to be done. I received the estimate in about a week at which time we agreed to the price quoted. The work began on June 9th which was 1 week beyond the original starting date, although this was not an issue for us. The owner emailed me to make sure that we would not have any problem with the delay. The team that did the work for us was outstanding. They were very hardworking, meticulous, polite and personable and a joy to welcome into my home for 2 weeks. The 2 young men that did the majority of the work were a delight. Assuming that the team we had are typical of Colorwheel's employees, I would highly recommend this company for any painting you need done. It will be done extremely well, in a timely manner and with care and concern for the customer.

Not impressed, especially after we only got a partial estimate. We went with another Angie's list provider who was much more upfront on pricing.