Colorwheel Painting LLC
About us
The fresh clean look you want, that cozy feeling you desire, an energetic space for those growing kids! Since 2004 Colorwheel Painting has brought our RELIABLE & TURNKEY approach to our customers throughout Milwaukee. One room or thousands of square feet, our talented, friendly painters make you feel comfortable when we work in your home. Started by owner Michael Madson, Colorwheel employees only full time, career position painters that effortlessly get you from old, dated, and worn out looks to the updated looks you want. You'll love how responsive we are, and the overall ease of this entire project process. Forget the frustration of dealing with other painters, lapsed communication, scheduling delays, and forget about the painstaking efforts and sub-par results of DIY, the best painters in Wisconsin are here at your fingertips! Call or email us today and take advantage of winter savings!
Business highlights
Services we offer
Precision cabinet painting and staining, and homey. Color consultations are done by our own staff or out-sourced to our expert network of designers., and inspiring to calming, and more. We also provide finishing from beautiful, cozy, doors, fresh painted look, from handrails and railing systems to baseboard, from taking old oak cabinets to a new exciting, to turning stained & finished cabinets darker like that modern espresso finish you love. The same can be done to woodwork, vibrant
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 13% | ||
| 3% | ||
| 2% | ||
| 4% |
"Colorwheel has read and re-read this complaint and a longer version elsewhere, and is aghast at the misleading, deceptive, malicious statements, misrepresentations, slanderous language, and even character assassinations made by this customer. While Colorwheel has considered hiring an attorney to sue this customer for defamation and/or slander, unfortunately proving financial damages is extremely difficult so we have opted to simply try and "move forward" from this customers unprincipled actions. If anyone would like to speak to us personally about this customer's review, we invite you to call us at anytime. We stand firm in our belief of providing the best customer service in town, with the best results! With history on our side, and the the support of well over a thousand customers in 13 years, we have no doubt we can deliver a great experience to you, our reader. Thank you!"
"We're a bit troubled that this review comes nearly 18 months after work was done at this customer's home. The truth is, this customer lives on an extremely busy street with large trucks that come by, and the cracks in his plaster are always likely to recur. He has been told this time and time again, and each time he has always opted for the less evasive and cheaper repair work options because he plans to sell the house. While there were very limited paint spots that fall into "General touch up" we took care of those within days of being told about them. This customer was extremely late in paying, and difficult to reach throughout. Contrary to his statements, growth has allowed us to offer extremely responsive service, and better service overall as the overwhelming majority of people see and recognize. Please feel free to talk to us for a more in depth review of this case. We're an open book!"
The cost for this project I thought was cheap after you see the final product.
The "only" thing I did not like was the only way to communicate with them was through emails.
Great job, and I would use Color Wheel again
I had a popcorn ceiling which I scraped myself, then had Colorwheel Painting LLC come look at my ceiling for a quote on a skim coat. They initially stated that's what they were going to do verbally, then left it out of the contract. I questioned them on this and Jon Krueger (who never stepped a foot in my house before the quote) told me that they thought that was unnecessary. He stated that patching and sanding with a sanded down primer would be enough.
I dry-walled for my father's company growing up and was set on a skim coat, but my lack of knowledge with using primers to fix imperfections lead me to trust Jon... wrong move. They initially started to patch and sand (using a primer before any real work). They locked in some of the underlying debris I did not completely get off the ceiling drywall. They did such a horrible job we had to have them stop work and re-quote us for a skim-coat. The gentlemen that came in to quote us stated his disbelief in the completely unacceptable work. They did state they would either refund our deposit or continue on at the new quoted price. The new price was given in a regular email text (not a document) and was net of deposit, even though the original quote was gross of deposit. We believed the price looked reasonable, and considering all of their supplies were already at our house we had them move forward.
The initial work was supposed to be two days, but this whole process took over three weeks. Our living room and kitchen were tarped off during this period. They had scheduled two men to come work on the project initially. They were set to work half-days, which I was unaware this was there plan. The first day they didn't even finish tarping and taping the walls. I did this myself 2 weeks earlier in under two hours. They worked half days and made such little progress we had to have them stop. In addition, their quality of work was horrendous.The half days must have had 3 hours of start-up and close-up time (an exaggeration, but the lack of work was frightening)..
While all of this was happening, myself and my fiance were sending emails back and forth with Jon Krueger questioning the work being done. We received such push-back and lack of accountability that I have never experienced before. Looking back on it, I cannot believe i had them continue work. The only reasoning was that I just wanted it done, but unfortunately the quality of work did not improve much.
After the re-quote and the new project of skim coating starting, which we initially wanted, Jon Krueger came in to work on it himself. The day prior to starting work he stopped by the house and I was able to discuss how dissatisfied I was and hoped that this work will be better. He assured me it would, and in passing conversation he stated he wouldn't be able to start work until after 10am the next day because of an issue taking care of his kids, which I was fine with (I am stating this for further reference).
Jon actually made decent progress the first day. I thought he was going to do a complete skim again because of all the imperfections I could see on the underlying drywall still, but he did a patch, fill, and sand job. He then sent me an email stating he was done and wanted to do a final walk through with me. I sent him an email stating that we didn't need a walk through because there was a lot of work still to be done made reference to the areas. He emailed me back the next day stating that he would come back in and do the work, but wouldn't be back in that day because he had to wrap up some work at the office. This was a Friday and they don't work weekends, so this meant we live another 3 days in this tarped off war zone. Jon came back to "complete" the work Monday and take down the tarps. I did not think the work was done, but he didn't even give me a chance to state this.
Keep in mind that during this 3+ weeks, they stored the majority of their supplies in our garage and kitchen. I had to try to be amicable and watch my tone with these people (really just Jon) because of how defensive they were of their sub-par work. I was afraid of retribution. Once their materials were gone, we changed our garage code.
A few days later we received the final bill. It was higher than I expected, so I sent an email back to Jon and the secretary at Colorwheel Painting LLC. The email stated that I thought the price was too high and I would like to see the hours by day worked. I received push back from Jon to which I replied that I did not think it was unreasonable. He finally did give me a typed out number of hours by day. He claimed there were GPS punches verifying the hours. I was home for one of these false set of hours. The first date Jon worked he put in 9-430, but stated the previous day he was not going to be in until after 10am. My thought is these were either forged or workers just punched near the house at false work hours. I never actually saw the true GPS punches.
I sent his office and him a lengthy email stating my distrust in those number and my disgust of this whole process. I wasn't vulgar and stated all my facts. At the end of wrapping up the email, I was fuming internally. I ended the email stating the check will be in the mail the following day, and getting this experience done and over with was worth over paying.
I waited until after I confirmed my check payment was received and cleared to write my review. I wanted to take out any option of them putting a lean on our house.
You may be thinking: If you have drywall experience, why didn't you do it yourself? Time. We just bought a house, we're planning a wedding, I started a new job, and I'm going for my masters.
I took a decent chunk of time to write this, so nobody goes through this. I strongly dislike the operations, customer service, and product of Colorwheel Painting LLC. We took picture of the process almost daily. I finished up the work, but I can still see small imperfections from their unwillingness the sand properly initially. Also, they left my house an absolute mess.
"Thanks for working with us! We hope you found great value in the 2 painters for a day coupon deal!"
"We seek to bring a positive, A+ experience to every customer. For this project, the homeowner acted as their own General Contractors for a kitchen remodel. Our proposal was written based on an on-site review, at which time some blue prints were shared. Unfortunately, while we knew there were 2 doors there, it was not shared (nor did we properly ask) about the inside of the box needing finishing, as many come with prefinished interior surfaces. Secondly, some of the additional work was the extra coats, YES, but please know that our proposals have a very clear notice stating that certain color choices may require additional coats to provide proper coverage. Unfortunately, this need arose here, but this was at no fault of Colorwheel nor did the customer ask our opinion about the color chosen. Finally, we’d like to clearly establish that there was not a problem with our work, the “problem” was due to a hardware change, and a lack of understanding that the new hardware wouldn’t cover the indentation and pin hole marks that the old hardware left behind. This, then, needed to be addressed after the fact which we handled in a prompt manner. Discounts were provided for the extra work as well. Ultimately, It really shows how important it is to ensure a contract clearly covers all possible aspects of a job, and that responsibility lies with both parties. The approximate cost of the job was $3000 to $5000."
"Thank you for your business!"
"As an out of town buyer, thank you for placing trust in us. We were happy to provide the service and hope the new condo space is being enjoyed!"
The cost was competitive relative to other quotes (there was much prep work to be done - walls were heavily textured). Colorwheel was on time from the initial quotation appointment through the final inspection of work done.
Our painter was a very detailed craftsman who showed us his progress daily, and completed the work on time and under budget. We would recommend Colorwheel and use them again for future projects.
He throughly explained their removal and capture process as well as taping off of windows and opening. I also have snow melt cabling on two of my roof slopes, which he noticed and mentioned the extra care needed around to avoid damage.
The removal of the old stain went very smooth with no damage to the cedar, and incredibly no pieces of acrylic stain in the bushes, grass or anywhere.
The application of stain was very clean with no drips or stains anywhere. The heat cabling was not damaged nor painted.
The pair of gentlemen who were working on the house were very meticulous and knowledgeable. They noticed some of the old overspray on the highest windows from the prior painter which I was not able to reach to clean. They offered to clean those windows while they were up there!
It was a very rainy summer and spring and as a result, the process was delayed for about 2 weeks. Not Colorwheel's fault by any means, they are at the mercy of the weather. But the great part was the owner, Michael, was in constant contact with me throughout the process. So I was never left in the dark of when the crew was coming to work on the project.
I couldn't be happier with the process, pricing and results. The house looks brand new. Very highly recommended contractor, give them a try.
The final job was clean and had a lot of attention to detail. I would definitely recommend them to others and use them in the future!
"Thanks [member name removed]! Hope to hear from you again! Congrats on the new family member."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.