Burkhardt Heating & Air Conditioning

did not respond.

works fine now

He did a good job

No issues, it went great

Very pleased with the work.

Technician did a good job

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Ok no major issues

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EXCELLENT JOB CLEANING THE AIR DUCTS. IN ADDITION TO THE CLEANING, TOOK TIME TO OPEN UP OUR FURNACE AND POINT OUT RECENT REPAIRS. ALSO SHOWED ME AREAS THAT CAN TYPICALLY CAUSE PROBLEMS. VERIFIED THAT THE APRIL-AIRE SYSTEM WAS WORKING PROPERLY. VERY GOOD EXPERIENCE.

THEY DID A GOOD JOB IN A TIMELY FASHION.

WILL CONSIDER SWITCHING FROM CURRENT SERVICE PROVIDER TO THEM. FELT COMFORTABLE WITH THEIR SERVICE.

SAME SERVICE MAN BOTH TIMES WHICH WAS HELPFUL, EVEN IF HE WASNT THE WINNER OF "BUBBLY PERSONALITY OF THE YEAR". TO BE FAIR, I WANTED TO SAY IM NOT AN EXPERT IN CUSTOMARY COSTS OF HEATER REPAIR. THE APPT. WAS FOR REPLACING RUSTY BURNERS IN MY HEATER. THE ESTIMATED COST FOR THIS OVER THE PHONE WAS $179 (INCL. A-LIST DISCOUNT OF $20). WHEN SERVICE MAN ARRIVED, HE FOUND THE MERCURY THERMOSTAT TO BE OFF BALANCE BY 8 DEGREES AND IT NEEDED CALIBRATION. IT TOOK THE MAN ABOUT 5 MINUTES TO DO SO, HE THEN HANDED ME A $250 BILL. HE DID NOT GIVE ME THE A-LIST DISCOUNT AND WHEN QUESTIONED HE TOLD ME THAT THE EXTRA $70 WAS FOR "DIAGNOSTIC", (CO-POLICY), AND THE THERMOSTAT CALIBRATION. I THOUGHT THIS WAS EXCESSIVE FOR SOMETHING THAT TOOK 5 MINUTES. HE DID END UP GIVING ME THE A-LIST DISCOUNT BUT DID CHARGE THE REST. I FOUND THIS UPSETTING AND SEEMINGLY EXCESSIVE IN COST. THE MAN WAS VERY POLITE AND SEEMED PREPARED, THOUGH. IM NOT SURE I WOULD USE THEM AGAIN AFTER THIS EXPERIENCE.

KURT THE TECHNICIAN WAS VERY COURTEOUS AND EFFICIENT. HE DIAGNOSED THE PROBLEM IMMEDIATELY AND FIXED IT QUICKLY. IT''S GREAT TO HAVE HEAT AGAIN. THANKS KURT!

THEY TREATED HERE LIKE SHE WAS VERY SPECIAL! VERY HONORED TO US THEM!

THE PRICE WAS RIGHT, PERSON WAS COMPETENT AND FRIENDLY

A+++ FOR PROFESSIONALISM; I WAS ALONE AND THE 2 MEN MADE ME FEEL VERY COMFORTABLE HAVING THEM IN MY HOME

THEY USED OUTSIDE CONTRACTOR FOR THE ELECTRICAL PARTS, BUT THEY WERE PUNCTUAL

IM GREAT AT PUTTING THINGS OFF. SCHEDULING THIS WAS NO EXCEPTION. THEY CALLED ME AS A REMINDER. WE SCHEDULED AN APPOINTMENT. THE SERVICE MAN WAS EARLY AND HE ASKED IF IT WAS OK TO COME THEN OR SHOULD HE COME BACK LATER. WHEN HE FINISHED HIS WORK HE EXPLAINED WHAT HE HAD DONE. HE LEFT EVERYTHING NEAT AND IN VERY GOOD ORDER. AFTERWARDS, MY HUSBAND HAD A QUESTION ABOUT SOMETHING HE HAD DONE AND CALLED THE OFFICE TO ASK ABOUT IT. THEY CALLED US BACK THE NEXT DAY WITH AN ANSWER. WE GOT THEIR NAME FROM ANGIES LIST ORIGINALLY AND HAVE RECOMMENDED THEM SEVERAL TIMES. NO ONE WE KNOW OF HAS EVER BEEN DISAPPOINTED.

MY ONLY COMPLAINT IS THAT THE GUY WHO DID THE DUCT CLEANING MADE A HUGE MESS AND DID NOT OFFER TO CLEAN IT UP. THE OTHER GENTLEMEN WERE VERY PROFESSIONAL AND DID A NICE JOB.

DID A REALLY GOOD JOB, THAT OTHER SERVICE PROVIDERS MISSED.

COMPLETELY SATISFIED WITH THEIR SERVICE, WOULD USE THEM AGAIN AND RECOMMEND THEM TO FRIENDS.

MY BROTHER AND I BOTH FELT THAT REPLACEMENT PART COST WAS EXCESSIVELY HIGH. THE SATRUDAY EMERGENCY CHARGE WAS FAIR.

MR. ERDMANN WAS EXTREMELY HELPFUL IN PROVIDING US WITH INFORMATION AND ASSISTANCE IN SELECTING THE BEST HEATING/COOLING SYSTEM TO MEET OUR NEEDS. I WAS IMPRESSED WITH THE PROFESSIONALISM OF HIM, HIS CREW, AND THEIR WORK. WE ARE EXTREMELY SATISFIED WITH OUR NEW HEATING AND COOLING SYSTEM.

I CALLED MONDAY MORNING AND THEY SAID SOMEONE WOULD BE OUT BETWEEN 2 AND 4. THE SERVICE MAN WAS OUT BY 2:30. BECAUSE THE COMPANY HAD BEEN HERE WITH IN THE LAST MONTH, THEY WAIVED THE SERVICE CALL AND DIAGNOSTIC FEE WHICH WAS $49.95. EXPLAINED WHAT WAS WRONG AND WHAT HE DID.