Response from Braatz Building Inc
Thank you for your review. Angie's List is a great tool for us to assess whether we're doing a good job keeping valued customers like you happy. We appreciate the time our customers take in order to grade our quality of work and customer service. Our high reviews reflect our experience in the trade, consistency of our skilled carpenters and our value of professionalism. We truly regret to hear your overall experience was rated so low. If you would like, we would be glad to set up a date and time for us to take a look at your front porch rebuild. We keep a detailed list of anyone who contacts us to request an estimate whether by phone, email, Angie’s List or other means. We regret to inform you that we do not have a record of your name or address indicating that you did, in fact, contact us. We are dedicated to providing excellent customer service so if you can provide us insight via email (info@braatzbuilding.com) or phone (414-906-1814) regarding your experience with our company, we would greatly appreciate it. You can also visit us on our website for more information at www.braatzbuilding.com.