Repairs on all makes and models of televisions. Small family conpany provides personal service. Trip charge applies to repair work completed. Free phone est on request. I will beat any legitimate written estimate.
Business highlights
45 years of trusted experience
Services we offer
Repairs on all makes and models of Flat Panel TV's (LCD/LED/PLasma). Also fix some older models were parts are available including Projection/BigScreen TV's. We replace DLP lamps and bulbs. Have a question? Please call for friendly service. 30+ years experience. Factory trained Tech.
Services we don't offer
some older models of standard picture tube type TV's are very hard to get some parts for. Please call for free phone info or email me. I have fixed many older models back to 1990.
lousy, they never showed for appointment or responded to calls
Description of Work: nothing, had a appointment set up and technician never showed, no phone call or anything, this was on a Friday waited till Monday and attempted to call them, no answer, made several attempts that week with the same results, no answer, left voice mail to which they never responded, this is a heck of a way to do business
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Accxpert TV Repair Service
Wow I looked thru all of my records and I don't show any appointment or conversation with this customer. I spoke with the office manager Michelle and she also cannot find any record of this. We are sorry if you called but I wonder if you had the wrong number? We do calls 7 days a week and would never not do a service call if it is scheduled. We have been doing TV repair for 37 years now and have never missed a service call. I wish there was some way to confirm this and if we are wrong to make it up to you in some way. We were closed from July 29th 2013 - August 11,2013 for our annual vacation. I would never schedule a call for that time frame knowing I would not be here. I think our other reviews reflect an accurate account of how we run our business. Again if you were truly scheduled for that date we apologize.
Daniel M.
07/2013
5.0
tv repair
 + -1 more
I have a 16 year old Toshiba TV. It is used quite a bit and the picture was getting "wonky" (fading, rolling, bright color flashes). I didn't if it would be cheaper to replace or repair. I sent an email and Butch was pretty much straight forward and told me it would be better to replace the set. I asked for brand recommendations if it was best to replace my current set and Butch was kind enough to advise. Based on this experience alone, I would recommend Butch for his honesty. Others may have taken advantage of the situation by repairing the TV for the income. Again, thank you Butch for all of your helpful advice.
Description of Work: Advice
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Accxpert TV Repair Service
Thanks [removed member name]. That is exactly what I was trying to do. I do not want my customers spending money on things that I can help with over the phone or places like Angie's List. It does not pay to run out and charge someone for a "service call" for something I know cannot be repaired. It usually makes the customer feel like they were not treated fairly and leaves them disappointed. Now there are times it is necessary to go and check a person's product to see if it is worth repairing. In those cases a "trip charge / or service call " fee is fair to pay for the expenses of vehicle and rep's time . We will not run a service call just to put a "few" dollars in our pocket. Thanks again [removed member name] for understanding that. I glad your experience was excellent .
KATHLEEN L.
01/2011
5.0
tv repair
 + -1 more
Wonderful! (see above report)
Description of Work: On 3/3/2010, Butch came to repair my Sony projection TV as the picture would flash on and off after 30 min. or so. I was in doubt as to whether or not it could be repaired because it is a 10+ year old model. As I finally got around to write this review now (some 10 months later), I am very pleased to say that my TV has been working perfectly since his visit! Butch was very cordial, on time, and very knowledgeable about his work. I usually like to ask questions about the mechanisms, etc., and he was so nice to unform me with the answers. What was required was an adjusting of some dials on the front panel that had loosened over the years. He knew exactly what needed adjusting from my description of the problem. He proceeded to clean the entire mirror lens and screen and gave me the microfiber towel to keep. The work was done in less than 45 min. and included a 90 day labor service warranty. The cost was $40 trip charge and $95 labor. This was well worth the price as I still am enjoying my perfectly operating TV nearly a year later. Great service, response time, price, and customer friendly folks; from Michelle who answered my initial call to Butch. This is the great service we all seek in a business!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Accxpert TV Repair Service
Very humbled to get the review. I try to do the best I can on every job. I love what I've done during the 35 years I've been doing repair work on TV's. Thanks (deleted member name) I'm so happy I was able to help you, it's what I love the best about my job.
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Service Categories
TV Repair
FAQ
Accxpert TV Repair Service is currently rated 4.4 overall out of 5.
Sunday: 12:00 PM - 6:00 AM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Accxpert TV Repair Service accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Accxpert TV Repair Service does not offer free project estimates.
Yes, Accxpert TV Repair Service offers eco-friendly accreditations.
No, Accxpert TV Repair Service does not offer a senior discount.
No, Accxpert TV Repair Service does not offer emergency services.
Yes, Accxpert TV Repair Service offers warranties.
Accxpert TV Repair Service offers the following services: Repairs on all makes and models of Flat Panel TV's (LCD/LED/PLasma). Also fix some older models were parts are available including Projection/BigScreen TV's. We replace DLP lamps and bulbs. Have a question? Please call for friendly service. 30+ years experience. Factory trained Tech.
some older models of standard picture tube type TV's are very hard to get some parts for. Please call for free phone info or email me. I have fixed many older models back to 1990.