'AAA' Pest Management, LLC

Steve was terrific, able to fit us in on the same day we called to schedule an appointment. He arrived on time, and had the nest taken care of within 30 minutes. Provided instructions on how to monitor the nest for 72 hours to ensure the residents were dead, and to call if there was an indication that the nest was still alive. Service was a little pricey, but the device was well worth it.

Problem resolved on the timeline Steve gave.

I am happy with the responsiveness and professional job that Steven Butler does. I highly recommend his service if you have any pest problem.

I had three big hornet nests in my back yard; one in a tree, one right against the screen on our screen porch, and one wedged inside the roof of a kids playhouse. I wanted to remove them without pesticides because of the proximity to our kids' play areas. The first two well-rated companies I found on Angie's List refused to remove without pesticides--they said it can't be done and were abrupt, bordering on being rude. AAA Pest Management was the third company I called. Steve agreed to do it without pesticides. He arrived promptly, and I found him to be a very nice guy and very professional. He came up with a very creative way to remove the nest in the playhouse. He delivered as promised, at the same price as the other two companies I had called, but he was much more polite and accommodating. I gave him a bit extra because I was so pleased with his work. Highly recommended!

We noticed carpenter ants in my daughter's room a week ago and I planned to arrange for treatment while she was out of town, Completely forget until late Wednesday afternoon. Called AAA Pet Mgmt. closed to 5:00 p.m. and left a message. Figured I wouldn't hear for a couple days and was mad at myself for not calling sooner. To my surprise and delight, Steve (the owner) called a little after 9:00 the next morning. I explained we had found carpenter ants in my daughter's bedroom and mentioned we were also troubled by stinging insects every year and asked if he could check that out as well. He said he could and actually had an opening that day. Promised to be out between 10:00 and 12:00 that same day. Steve arrived around 10:30, took a look in the bedroom and said the small hole in the wall under the window trim was likely from a previous treatment. He explained he would treat both inside and outside for that. My husband then showed him the locations of the two biggest insect nests we had. Turns out one was from yellow jackets, the other from paper wasps. I asked if we could do anything to keep them away and he said that he could treat the under side of all the overhangs and it would repel most of these flying insects. He told me the total cost and I gave the go ahead for the work. The work was completed in about an hour. Steve updated me on everything he had done and gave us some tips on how to avoid the return of our uninvited guests. Also asked if I had any other questions, and if I would like him to call me next spring for a potential treatment for the stinging insects. Since I have a daughter who is allergic to stings, I said that would be wonderful. I told Steve I was surprised at the wide difference in the reviews he received on Angie's list because his "A" ratings were glowing. I looked further and a "C" and "F" were given by people who never used him, and with no comments they sounded like they never even spoke to him. If you want a prompt, professional, dependable contractor for pest control, THIS IS IT!!I will definitely use Steve again and I will recommend him to any one who asks.

Was on time and performed the required service to our satisfaction. However it's been about a month now and the ants are back.

They used to bill us per visit. Everything went fine until last year when they suddenly didn’t respond to our phone calls anymore. They simply didn’t return any phone calls for a couple of months and that is why we switched to another company. The service was excellent until they stopped responding. The guy was excellent and always came on time, and he responded quickly and everything was fine.

no recurrence of ants since second treatment

After a very careful inspect of our attic, home and garage, Steve concluded that he could put out some live traps for the squirrels but that was not a permanent solution to our problem. He made several recommendations including cutting tree limbs, replacing boards on the house and garage. He made other suggestions to rid the squirrels from the garage. He did not charge us for his professional recommendation and suggested that if we had any further questions to feel free to give him a call. Very professional and very knowledgeable. I recommend Steve and his company very highly.

After failing to control the problem with mouse traps and Decon i decided to get professional help. It was more expensive than a DIY - but the treatment got rid of the problem.

I just don't know how someone can assess an issue purely on speculation and assumption and then call themselves a professional? I had told Steve here that from another company we had used before, my wife had endured yellow sac spider bites. He went on and on about bedbugs as the issue. He couldn't possibly know this, as he had never been to our home. Plus, the company we had used before had identified this as these spiders as the culprits, when Steve insisted that virtually no one endures spider bites while sleeping in their own bed. I can't hire someone that uses this logic. Let alone follow their recommendations. Despite ALL of these "A " ratings reviews here. Good luck all!

The first service day was on 5/2/2014, which included a thorough inspection and consultation. Since we had just purchased the house two months prior and in so much need of an assessment with regards to pest control. The technician was prompt, courteous, and very understanding of my lack of pest control knowledge that he allowed me to ask a bunch of questions that led me to hire him to return to perform the treatment recommended which took place on 5/5/2014. On the second day service on 5/5/2014, he treated the basement, and the house exterior. Once again, adding much more information and also recommendations as to what and how to go about doing ourselves preventative maintenance measures to keep our property up to speed. I will definitely recommend this company to others.

Steve was wonderful! I contacted him in the evening and he came the next day. We had a severe pavement ant problem and the Carpenter ants were increasing daily in number. He applied a gel to the floorboard area where the ants were prevalent. He ensured us this would not affect our dogs and it didn't. He also looked for areas that the ants could be entering. Within the day, the problem had dramatically decreased. We have not had any problem since. Per our request, he also vacuumed our lower level to eliminate spider webs/eggs. Steve was very informative and efficient! We are VERY happy!!!!

Steve provided valuable information about the type of bees for this season. This information actually saved me money. He was honest and knowledgeable. He could have just gave me a price and scheduled to come out for an appointment like many of the other companies I called. Thank you Steve for your honestly. I wish more business owners were like you.

The way he had his pricing was set up, there was not motivation to catch anything because you had to pay the same anyway. It didn't seem like he was making any effort to actually catch the animals.

Steve is amazing! I called him and told him that I had an ant problem in my kitchen. The ants had been around a few days and we couldn't figure out where they were coming from. We selected AAA Pest Management because it uses "green and organic" pest solutions. We were concerned about harsh chemicals, especially around food and children. He came the day after I called. He arrived and asked several questions about our kitchen and the surrounding areas where the ants were found. He inspected our kitchen and then went downstairs and investigated our basement and bathroom underneath the kitchen. After removing some insulation in the bathroom, he found the carpenter ant's nest. He explained to us that he was going to spray, but that the spray would not kill the ants on contact. It might take a few days for the ants to transmit the "virus" back to their nest. Once the nest was destroyed, then the ants are gone for good. We are so fortunate that he found the ant nest because he was able to get to the source of the problem. He sprayed our kitchen, the basement, and our downstairs basement bathroom. We were advised to leave the house for about 2 hours until the treated area dried (just long enough to go out to lunch!) He was very professional and knowledgeable and explained everything prior to the inspection. We felt that he did a fantastic job and we have a 6 month warranty. If ants come back in a month or two, he will come back and spray for free. He drove here from Milwaukee and he arrived on time. He was very kind to my six-year-old and answered her questions as well.

First visit discussed & identified ants in one window generating the powder/grit on the window sill. After I removed the window casings for exposure of the grit and Steve came back to apply the insecticides to the wall's interior and exterior (outside) surfaces.

Was prompt and arrived when he said he would. Talked at length with me about services performed. Performed very thorough inspection of exterior siding, located small opening and suggested a repair. Had parts on hand to do the work. Inspected attic and basement. Very knowledgeable.

I called Steve the week before to report a noise of an animal in my attic. He scheduled an appointment for later that same week. However, I needed to cancel and reschedule the appointment. Steve was very flexible and agreed to reschedule. He scheduled a two hour appointment window and arrived promptly at the earliest time of that window. He was very polite and professional. He inspected my home inside and out for any signs of an animal in my attic. He also searched my basement for any mice, as I thought that that may be a problem as well. His inspection found no evidence of mice or any animal in the attic but he did suspect that an occasional squirrel may have been in the attic. He identified a potential access area in my roof and provided a referral for a contractor. Steve decided that there was no evidence of any animal being in my home, at that time, so no other service was recommended. There was no charge for the consultation and inspection. I would call him again for any future pest concerns.

It went good. He did have to come back at no cost to spray again, they did not all go away with the first treatment. He was very knowledgable and even took care of a bee hive at no additional cost.

First, I'd like to say that he was very courteous and honorable. He performed the services that we purchased after the voucher had expired. He expressed his feelings on good will and service. When I was in business, I had the same philosophy. Needless to say I was impressed from the get go. He set the appointment window with me and called 10 minutes before he arrived. There were touches of professionalism along the way. As we did the walk through, I showed him where we experienced evidence of problems. All along he was explaining the nature and treatment of the pests. He showed me the equipment used and explained every step. He was also patient when I had problems communicating things to him. His inspection was fairly thorough. He explained details that I knew were done by a contractor to seal and weatherproof the house. This reinforced the notion that he actually conducted an inspection, as opposed to just walking around outside. He made some observations and suggestions about two areas that could be addressed, but he wasn't convinced that they were problematic. All in all, I was very pleased with the communication, service and professionalism exhibited. While I can't speak to the effectiveness of the treatment plan yet, I would definitely recommend him based on the experiences thus far.

They will be coming back to do another application. They did good work thus far.

Everything went great. I would recommend him to others.

Was very pleased with the service. Easy to schedule appointment The person came on time and was very throrough. Would definitely use again.

The provider came at the appointed time. He asked lots of questions to gain an understanding of what the issues were. He told me what some longer term solutions would be. He then proceeded to exam entrance points, set bait and advised of future solutions.