JJB Home Improvements

Just a super positive experience overall. We were always kept in the loop on what progress was going to be made in the coming day or week. The workers became friends we looked forward to every day. They turned our sad dungeon basement into a light and beautiful and airy and cozy space we actually want to go spend time in with our tiny kiddos. =)

The job was done.

Good work but needed to point out obvious areas where they didn?t fix the masonry.

Friendly service, timely quick completion, very happy.

responsive

I hired them for several related repairs. The original estimate was a little high but I had a time issue they said they could meet. They did not meet the time issue and blamed it on the rain. Could be the rain, but I had to call them three times just to get actual information about when they were coming. Then, they did not complete two out of five items in the estimate but immediately invoiced me for the full price of the original estimate. I had to call them to get the invoice corrected and the amount they credited was again, probably short about $200 but of course, there is no way to make an argument. Once it came time to collect, all of a sudden their communication was fixed and an owner came to my door to pick up a check. That was before the adjusted invoice. I said I wanted to pay with a credit card so they started emailing a link to a pay site immediately, and then follow up linked emails with *past due* on them within about 12 hours. Oh. The work they did do was perfectly good but the service was so bad I cannot recommend them.

I've worked with many contractors over the years and JJB is the best I've worked with for residential remodeling. That's no small statement. JJB is responsive, communicative, on-time and on-schedule, does not cut corners, always willing to tackle new issues or problems that arise during construction, respectful of neighbors / other tenants, and very fairly priced for the quality of work that they provide. We even had some city permitting issues from prior construction that JJB was able to take on and get cleared up. I can't express how much headache this saved me! On top of being great contractors, Joe and Jeff and their team are also just great people - very personable, easy to communicate with, and a pleasure to be around. They really desire to make their customers happy and to do good work. You won't find any cheap shortcuts or shoddy work with this team. When the time comes for another construction job in the area, they will be my first call. I really can't give much of a higher recommendation than that!

Good quality!

From one design builder/GC to another, I would recommend him.