At North Shore Computer Services we repair all computers in-house. No computer is sent anywhere, no matter the complexity. We replace power jacks and LCDs on laptops. Home and Business services such as data protection and recovery are available. A free computer check will be provided to Angies List customers.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Laptop computer repair, desktop computer repair, printer repair. Specializing in DELL computers, but will repair any brand. Programming & database development. Data preservation and recovery. We are able to save all customer's files, before doing any work. Home visits available.
I received a whole lot more than just computer service. Abraham explained in depth on how systems operate and why I was experiencing problems. I had contacted several people including my email provider for help. Nobody was able to figure out why I was able to receive messages but not send. Abraham found the problem is 10 seconds. I was very impressed. My printer was connected to my network, but I was unable to print. As I was taught that if printer is setup with automatic settings, it is possible for the device to loose its IP address and printing stops. Abraham changed my router settings and printer settings and so far I had no problems. North Shore Computer Services is not cheap, but you definitely get a lot more bang for your buck. I did have a question and my phone call was answered right away and I was given a simple straight answer. I would highly recommend this business.
Description of Work: Abraham came to my house and helped me with: Computer speed, WiFi printer printing repair and email setup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153.8
Response from North Shore Computer Services Inc
Than you.
Colleen S.
08/2009
1.0
computer repair
+ -1 more
When I took my computer to North Shore Computer Services which is close by, the guy over there said that he was the representative of my computer manufacturer. He told me that I needed a new mother board, as my computer was not starting. I told him that I didn?t want pay 350 $ for the mother board and I also told him that I would take my computer back. So, he said that he could fix it and never did anything. Once I got my computer home, I took the side off to look inside and then I called my computer manufacturer to find out as to what could be done. They said that since I had the guarantee and the warranty, they could fix it over the phone. They also told me that they don?t have any representatives. They said that I needed to unplug the 2 cables from the main disk and I also informed them that I had not plugged them in. Actually the computer repair guy gave me back my computer without the 2 cables replugged in and charged me 40 $ for that. So, I went back to the computer repair guy and asked him back for my 40 $. When I asked him as to why the 2 cables were not plugged in, he gave me some unsatisfactory answers. It seemed to me that even though nothing was wrong with my computer, he was trying to make sure that something was wrong with it, so that I take it back to him. I don?t think it was a good situation and it seemed pretty bad to me. He was not honest with what he did. His responsiveness was fine as he got back to me and told me what was wrong with my computer, when I had called him. I would not use him again in the future.
Description of Work: I took my computer to North Shore Computer repair shop about a month ago, as I was having trouble with it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
Response from North Shore Computer Services Inc
Customer came to our shop with a DELL computer that did not work. Computer would not turn on. We did an extensive testing on the computer, including removal of the power supply, all drives, all circuits and main board, we ran extensive hardware tests on a specialized equipment, and still there was no life in that computer. When customer came to pick up the computer we told him exactly what we had done and found, namely board was faulty. Several days later customer came back and said that computer started working. We don't rule out the possibility that computer miraculously started working, it does happen, and customer is, in fact, telling the truth, so we credited customer back the money he paid, no questions asked. This was done on total trust, as customer did not bring the computer to show that it was in fact working. We are in business for over 10 years providing best possible service, to 2000+ of our customers. We are a DELL reseller, and not an authorized DELL service center. We repair computers out of warranty. Under warranty we only service computers that were purchased at our store. All this information is disclosed before any service is done. It is always sad to see a dissatisfied customer for whom we did proper service and even refunded all the money.
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Service Categories
Computer Repair,
Computer Sales,
Computer Training,
Office Equipment Repair
FAQ
North Shore Computer Services Inc is currently rated 3 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 11:00 AM - 3:00 PM
North Shore Computer Services Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, North Shore Computer Services Inc does not offer free project estimates.
Yes, North Shore Computer Services Inc offers eco-friendly accreditations.
No, North Shore Computer Services Inc does not offer a senior discount.
Yes, North Shore Computer Services Inc offers emergency services.
Yes, North Shore Computer Services Inc offers warranties.
North Shore Computer Services Inc offers the following services: Laptop computer repair, desktop computer repair, printer repair. Specializing in DELL computers, but will repair any brand. Programming & database development. Data preservation and recovery. We are able to save all customer's files, before doing any work. Home visits available.