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Mullaly Furniture Finishing & Repair Service Inc

Furniture Refinishing and Repair

About us

12 Employees. No subs. Cost is determined by the job. No travel charges.

Business highlights

57 years of trusted experience

Services we offer

Repair scratches, dents and burns. Re-gluing, caning, stripping, antique restoration. French polishing, hand rubbed finishes, parts duplicated, veneer repair, gold & silver leafing, leather tops repaired/replaced and much more, just ask.

Services we don't offer

Appliance repair, repairs in upholstered furniture

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
21%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.5
Showing 1-19 of 19 reviews

Mary L.
11/2017
3.0
furniture repair
  + -1 more
The screws at the bottom of the chairs were tightened, but I was told this would probably be a "temporary fix." It took approximately 1 hour of time and the work was completed in my home for a charge of over $300.
Description of Work: I needed the wobbly bottom of 2 swivel rockers stabilized.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$360

Susan G.
10/2016
5.0
furniture repair
  + -1 more
I was happy with their work.
Description of Work: He did a wonderful job on my furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy O.
05/2015
4.0
furniture repair
  + -1 more
They were great, but their price was high. They did a good job.
Description of Work: They fixed a chair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CAROL H.
01/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: Mullaly repaired and refinished a German shrunk (an armoire) that is over 120 years old. It had been a wedding gift to my grandparents. Before I received it, it had been stored in a basement. The wood was very dried out and in need of care. Mullaly picked it up in October 2013 but I was not in a hurry for it so they did not begin work until January 2014 and finished it by the end of February. I was very pleased with their work and I have since referred a friend to them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Ella B.
11/2014
5.0
furniture repair
  + -1 more
They did a beautiful, amazing job. They're really easy to work with. They picked it up, delivered it, and told me how to take care of it. It’s extremely valuable. I used it as a sideboard in my dining room now, it's so beautiful. I had a great experience with them.
Description of Work: They repaired a solid walnut piece of furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Ann P.
03/2013
4.0
furniture repair
  + -1 more
Very expensive, but tedious, exacting work was involved. Great care was taken to replicate the original finish. Took a long time 2 1/2 months) from start to finish, but they did deliver on Christmas Eve. There was a problem with the upholstery, but that was taken care of cheerfully, promptly, efficiently and competently. In the end the chairs look great.
Description of Work: Refinish and reupholster 4 vintage dining chairs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,300

PAT W.
12/2012
5.0
furniture repair
  + -1 more
I've used them in the past for other work. The quality of their work is excellent. They do pickup and delivery as well, which is really nice.
Description of Work: I have used Mullaly Furniture Finishing & Repair Service Inc for refinishing of two antique chairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

J W.
01/2012
5.0
furniture repair
  + -1 more
I am happy with them overall,i had a problem they fixed and was great about it.They did not have such great Punctuality.I would use them again.
Description of Work: They repaired two dinning room chairs.The legs were creeking and so they had removed the upholstery to fix the creaky legs .And reattached the upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$550

Tina F.
01/2011
5.0
furniture repair
  + -1 more
Great! They did a wonderful job calling to schedule the appointment and they were prompt to arrive on the date scheduled. They also did an excellent job of calling me to keep me informed of the progress.
Description of Work: The moving company scratched our floor, door and broke a step. Mullaly did an excellent job with the repair. Very nice to work with. Unfortunatly, they were unable to provide me with assistance on some pieces that I needed refinished on-site; however, they were able to provide me with the name of another business.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHERINE W.
05/2009
5.0
furniture repair
  + -1 more
Overall fairly well. The nesting tables ended up requiring significantly more work than originally anticipated. Mr. Mullaly was very fair and did not charge extra from the original quote (he missed a few additional items that had to be done to ensure a quality job). I was pleased with his quality work and honesty.
Description of Work: Repaired two chair legs and restored 3 nesting tables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$634

John W.
01/2009
4.0
furniture repair
  + -1 more
When contacted by phone while shopping for a vendor we were told that the cost for a standard hope chest was usually between $500 to $600. When we took the chest to the shop we were quoted a price of between $600 to $700 for stripping, staining, varnishing & installing casters to replace the feet. After the stripping, we decided not to have it stained as we liked the original look. Because one of the steps was eliminated we felt sure that that total cost would end up being on the lower end of the estimate. We were notified the item was done (within the time frame quoted) & went to pick it up, where we were handed a bill for $739.00-(tax included) not even within the quoted estimate, much less on the low end!. When we questioned the bill, we were told it was because they had to fill a lot of nail holes!? We told them that didn't seem very plausible or fair, paid the bill & left with our chest, which looked outstanding. Two days later we received a phone call from Mullalys' stating that they couldn't find the original hard copy of the work order & that they would be sending us a check. One week later a $52.80 check did arrive in the mail.
Description of Work: Hired to strip & refinish Cedar hope chest.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$686

LUCILLE R.
11/2008
5.0
furniture repair
  + -1 more
They did a great job. They price was reasonable considering the work they had to put the table and chairs. Very satisfied.
Description of Work: Refinished a dining table and four chairs with brass finishes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRISTOPHER S.
03/2008
5.0
furniture repair
  + -1 more
Perfect. They did an on-site estimate. Picked up and delivered the table at the time scheduled, and completed the work in less than the time anticipated. The quality of the work is outstanding. Everything about the experience was perfect.
Description of Work: Compete refinishing of a cherry dining room set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

NANCY H.
08/2006
5.0
furniture repair
  + -1 more
They were really nice to work with. The piece had to be custom made because it is around 25 years old and out of production.
Description of Work: Fixed broken hinge on an armoire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ANNE C.
02/2004
5.0
furniture repair
  + -1 more
HE GAVE A GENERAL ESTIMATE FOR THE PROJECTS, AND THE CRAFTSMAN STAYED WITHIN THIS RANGE. JIM SAID THE OFFICE MANAGER WOULD CALL TO SET UP APPOINTMENT, SHE NEVER DID. SO I MADE THE CALL AND SET UP AN APPOINTMENT WITH MARK. HE IS A WIZARD WITH FINISHES. THE STAINS WENT ALL THE WAY TO THE WOOD AND HE HAD TO MIX A CUSTOM STAIN TO COMPLETE THE PROCESS. HE CLEANED THE WOODWORK AND REPAIRED IT TO MY COMPLETE SATISFACTION. YOU WOULD NEVER KNOW THE STAINS EXISTED! THIS EXPERTISE DOES NOT COME CHEAP, BUT THEY ARE WORTH IT FOR PROJECTS THAT HOMEOWNERS DON'T WANT TO ATTEMPT THEMSELVES. MARK ARRIVED ON TIME. HE WAS COURTEOUS, INFORMATIVE AND CLEAN UP WAS SPOTLESS.
Description of Work: I WAS IMPRESSED WHEN THE COMPANY'S OWNER, JIM MULLALY, STOPPED BY OUR HOUSE TO GIVE A FREE ESTIMATE OF THE WORK (IN THIS CASE, SOME WATER RINGS ON A HUTCH, AND A SPOT ON AN END TABLE WHERE FINISH HAD RUBBED OFF).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$200

JUDITH L.
07/2003
5.0
furniture repair
  + -1 more
VERY REASONABLE PRICE. QUALITY WORK. VERY PROFESSIONAL AND EASY TO HAVE IN OUR HOME. HONEST ABOUT WHAT RESTORATION WORK WAS WORTH THE COST AND WHICH WAS NOT. VERY GOOD EXPERIENCE. ONLY ONE MINOR INCIDENT WHERE A RESPONSE WAS EXPECTED BUT NOT RECEIVED UNTIL A WEEK LATER. GREAT FLEXIBILITY DEMONSTRATED.
Description of Work: REPAIRED FINE ANTIQUES AND OTHER OLDER PIECES INCLUDING RE-GLUING AND STRUCTURAL WORK

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DANA M.
07/2003
4.0
furniture repair
  + -1 more
WORKMANSHIP WAS EXCELLENT. TIMING WAS A MAJOR PROBLEM, THEY SAID IT WOULD BE 4-6 WEEKS, BUT IT ACTUALLY TOOK 18 WEEKS. ITS GOOD WORK BUT IT TOOK TOO LONG TO GET BACK. WHEN I CALLED, THEY WERE RESPONSIVE IN TERMS THAT THEY WOULD CALL ME BACK BUT THEY NEVER HAD A GOOD ANSWER. NOT SURE IF I WOULD USE THEM AGAIN.
Description of Work: RESTORED AND REFINISHED TWO PIECES OF FURNITURE.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,000

LANA A.
12/2001
5.0
furniture repair
  + -1 more
THEY ARE EXCELLENT AND STAND BY THEIR WORK! JIM THE OWNER IS A DELIGHT TO WORK WITH. I HAVE USED THEM OFTEN. IF YOU WANT IT DONE BEAUTIFULLY, CALL THEM!
Description of Work: FURNITURE REFINISHING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

11/2001
5.0
furniture repair
  + -1 more
IT TOOK A WHILE. IT'S A SMALL COMPANY BUT THE WORK IS EXCELLENT.
Description of Work: THEY REFINISHED A TABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    6100 W Executive Dr Unit K, Mequon, WI 53092


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair

    FAQ

    Mullaly Furniture Finishing & Repair Service Inc is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 8:00 AM - 12:00 PM

    Mullaly Furniture Finishing & Repair Service Inc accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Mullaly Furniture Finishing & Repair Service Inc offers free project estimates.
    No, Mullaly Furniture Finishing & Repair Service Inc does not offer eco-friendly accreditations.
    No, Mullaly Furniture Finishing & Repair Service Inc does not offer a senior discount.
    No, Mullaly Furniture Finishing & Repair Service Inc does not offer emergency services.
    Yes, Mullaly Furniture Finishing & Repair Service Inc offers warranties.
    Mullaly Furniture Finishing & Repair Service Inc offers the following services: Repair scratches, dents and burns. Re-gluing, caning, stripping, antique restoration. French polishing, hand rubbed finishes, parts duplicated, veneer repair, gold & silver leafing, leather tops repaired/replaced and much more, just ask.
    Appliance repair, repairs in upholstered furniture

    Contact information

    6100 W Executive Dr Unit K, Mequon, WI 53092


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM