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MASTER APPLIANCE REPAIR SERVICE

Appliance Repair, Plumbing, Appliance Repair - Small

About us

ONE EMPLOYEE. NO SUBS. COSTS IS DETERMINED BY THE JOB.

Business highlights

50 years of trusted experience

Services we offer

APPLIANCE REPAIR-WASHERS, DRYERS, DISPOSALS, DEHUMIDIFIERS, MICROWAVES, RANGES, REFRIGERATORS AND ALL OTHER MAJOR APPLIANCES.

Services we don't offer

HEATERS AND AIR CONDITIONERS.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.776 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
5%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-76 of 76 reviews

JOAN K.
01/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: Removed lint from dryer vent hose. | |Quick service. Higly overpriced. I believed this to be personal. He asked about our grandfather closk. I told him I found it at a steal for $250.00. He did not seem pleased. When I asked him to reduce his service fee he refused. You run couplns for this all the time and the full retail is never over $130.00!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$250

Leo Q.
12/2015
3.0
appliance repair
  + -1 more
see above
Description of Work: He charged a 158 just to diagnose the problem,. It turns out the part may be under warranty but only if electrolux authorized service does it. He is not certified by them. Even if he was certified he was going to charge another 125 to install part. I did not ask price up front..my mistake. However if you call understand his pricing

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$158

Karla N.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed a compressor and dryer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bob B.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: He diagnosed the problem over the phone and came in ready to complete the diagnosis and repair. I couldn't have asked for better prompt and professional service. My only concern was that we are only a mile from his office, and we were charged about $135 for the service call and another $100 for the repair and the $25 part. That's pretty steep for his 30 minutes door-to-door service call. But he once diagnosed a problem for free over the phone, told me what to look for, and he was right. So I suppose it all comes out in the wash. I'd definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Penny S.
08/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: My husband worked with the owner, Tom and this is his report. Very quick service and accurately identified failed part in short order in gas dryer that was not maintaining heat. Tom shared what issues he had seen in the past with our brand as well and answered all questions. He charged $150 payable immediately, for the diagnosis (there is no travel charge) which seemed high but husband did not confirm rate prior to setting up service and Tom ended up being able to look at it the same day so husband did not complain. Learned the following morning what the cost would be for the part with markup and that it would cost another $150 to install. So husband decided to order the part and install it himself which he did and dryer is now running fine. Can recommend but would also suggest you discuss rates up front.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christopher W.
04/2014
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Replaced harness in Kenmore washer machine. Tom usually knows what the problem is right away, he's been doing this for a long time. Good guy, good service. He can also tell you what to buy and what not to buy in appliances because he knows their service history.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$250

ANN M.
04/2013
5.0
appliance repair
  + -1 more
Great!
Description of Work: When one thing goes... Came to fix dishwasher- turns out it wasn't installed properly so it was out of alignment - causing machine to "think" door wasn't closed therefore it wouldn't turn on/ operate. Of course it was just months out of warranty. Ice Maker in fridge quit working in the meantime- had to order a new one and came back to install. At the time I was bemoaning the cost of refrigerator filters ($48/ filter change every three months) We have reverse osmosis water running to the kitchen which is about the purest available so he mentioned a bypass ($75?) so NO MORE filters! Within a short time that alone will have made up for the cost of all repairs. He was on time, very well versed in his trade and a nice human being.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

William F.
01/2013
5.0
appliance repair
  + -1 more
Terrific.
Description of Work: Had them fix my oven on two separate occassions. Both times, they responded quickly to my phone call, were one time, and completed the work quickly. Final price was the exact same as the estimate on both occasions. May have been a bit pricey, but the customer service and professionalism were top-notch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jason F.
11/2012
5.0
appliance repair
  + -1 more
Very Well
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

DENNIS M.
11/2008
5.0
appliance repair
  + -1 more
Excellent. Very informative.
Description of Work: Wiring problem in dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ERIN Y.
12/2006
5.0
appliance repair
  + -1 more
He is wonderful.
Description of Work: Knobs on oven were incorrectly placed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHYLLIS S.
11/2005
5.0
appliance repair
  + -1 more
PLEASANT, HELPFUL, VERY NEAT.
Description of Work: ICE MAKER AND REFRIGERATOR , FIXED PARTS, REPLACED 2 STRIPED PARTS, HAD TO BE ORDERED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

STEVEN K.
07/2005
5.0
appliance repair
  + -1 more
TOM WALKED ME THROUGH MY PROBLEM. WITH HIS GUIDANCE, I WAS ABLE TO FIX MY CLOTHES DRYER ON MY OWN. HE WAS VERY HELPFUL BY COACHING ME THROUGH THE PROCESS.
Description of Work: ACTED AS CONSULTANT ALLOWING ME TO FIX MY CLOTHES DRYER ON MY OWN.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DOUGLAS B.
05/2005
5.0
appliance repair
  + -1 more
KNOWS HIS STUFF AND WORKS WITH YOU TO MEET YOUR NEEDS. VERY KNOWLEDGEABLE. BASED ON DESCRIPTION OVER THE PHONE HE KNEW WHAT WAS WRONG. HE CAME OVER THE SAME DAY, JUGGLED HIS APPOINTMENTS TO MEET MY SCHEDULE.
Description of Work: REPAIRED MAYTAG DRYER. MAKING NOISE BUT IT STILL WORKED. HE REPLACED THE BLOWER, A BELT AND PULLEY. ALSO UPGRADED EXHAUST PIPE FROM FLEXIBLE TO ALUMINUM PIPE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

WENDY H.
05/2005
5.0
appliance repair
  + -1 more
TOM WAS THOROUGH IN HIS ASSESSMENT OF THE PROBLEM, HONEST IN HIS ADVICE, AND DID AN EXCELLENT JOB FIXING MY WASHER. HE WILL BE THE ONE I CALL IF I NEED ANOTHER REPAIR ON ANY OF MY LARGE APPLIANCES! I JUST WISH I'D REALIZED IT WAS FLAWED WHEN I BOUGHT IT, SO THAT ALL OF THIS COULD HAVE BEEN COVERED BY THE WARRANTY. LIVE AND LEARN.
Description of Work: MY 17 MONTH OLD MAYTAG WASHER DEVELOPED A HUGE RACKET WHEN SPINNING AND THEN QUIT ALLTOGETHER. TOM RESEARCHED WHAT WAS WRONG WITH MY UNCOMMON MODEL OF WASHER AND WHAT IT WOULD PROBABLY COST. (MORE THAN HALF THE ORIGINAL COST OF THE WASHER). HE GAVE ME ALL MY OPTIONS AND HIS OPINION ON WHETHER OR NOT IT WAS WORTH IT TO FIX. I OPTED TO SPEND THE MONEY AND MY WASHER IS NOW WORKING BETTER THAN WHEN I BOUGHT IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

HERB S.
12/2004
5.0
appliance repair
  + -1 more
TOM MESCHER IS FRIENDLY, COMPETENT AND PROFESSIONAL. HE ARRIVED WITHIN THE TIME FRAME HE SAID HE WOULD. HE QUICKLY DIAGNOSED THE PROBLEM. HE ALSO GAVE ME SOME HELPFUL PREVENTIVE MAINTENANCE TIPS.
Description of Work: THE COMPANY FOUND A DEFECTIVE SPARK MODULE PREVENTING THE GAS RANGE FROM WORKING. THEY INSTALLED A NEW SPARK MODULE AND ALSO REPLACED THE OVEN BULB WHICH HAD BROKEN OFF IN THE SOCKET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

SHARON M.
07/2004
5.0
plumbing
  + -1 more
unknown
Description of Work: REPLACED DISPOSAL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GARY G.
07/2004
5.0
appliance repair
  + -1 more
DIAGNOSED PROBLEM AND ATTEMPTED REPAIR. SOON DISCOVERED MAJOR PARTS WERE NEEDED. I WAS ADVISED TO SERIOUSLY CONSIDER PURCHASING A NEW STOVE INSTEAD OF REPAIRS WHICH COULD HAVE RUN TO AN ADDITIONAL $400.00. ADVICE FOLLOWED; REPLACEMENT RANGE PURCHASED. TOM ALMOST INSTANTLY IMPRESSED ME WITH HIS PROFESSIONALISM. HE STRUCK ME AS A MAN WHO KNEW WHAT HE WAS DOING. HIS INITIAL EFFORTS WERE UNSUCCESSFUL. HOWEVER, HE GAVE ME A CLEAR PICTURE OF WHAT WOULD BE REQUIRED TO COMPLETE THE REPAIR. THEN AND LATER, HE EXPRESSED CONCERN FOR ME TO MAKE THE BEST DECISION AND OFFERED A REMEDY I CONSIDER WAY ABOVE AND BEYOND WHAT ONE COULD EXPECT.
Description of Work: RANGE REPAIRS ATTEMPTED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

LEN L.
02/2004
5.0
appliance repair
  + -1 more
unknown
Description of Work: FIXED SPIN CYCLE, CHECKED AND CLEANED DRYER VENTING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

CHRIS H.
11/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED GLASS DOOR ON OVEN. TOM WAS THE ONE OF TWO COMPANIES ON ANGIES LIST THAT QUOTED (WE CALLED FOUR). HE DID A GREAT JOB CLEARING UP THE REMAINS OF THE EXISTING (BROKEN) GLASS DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JULIE A.
08/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: SERVICE CALL TO ESTIMATE WORK ON A FLAT TOP STOVE. DECIDED AGAINST ORDERING THE REPAIR OF THE UNIT BECAUSE OF THE SIGNIFICANT PARTS COSTS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

LEN L.
06/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIRED WASHER SPIN CYCLE AND CHECKED OUT DRYER OPERATION

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

05/2003
5.0
appliance repair
  + -1 more
I THOUGHT HE DID QUITE WELL.
Description of Work: THEY FIXED MY REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Rebecca T.
09/2001
5.0
appliance repair
  + -1 more
WE HAVE USED MASTER APPLIANCE SERVICE SINCE 1992 FOR ALL OF OUR APPLIANCE REPAIR (WASHING MACHINE X2, DRYER, REFRIGERATOR, GARBAGE DISPOSAL) HE EVEN HOOKED UP A GAS LINE FOR US WHEN WE MOVED INTO OUR HOME. TOM TRIES TO MAKE OUR APPLIANCES LIVE AS LONG AS POSSIBLE. HE ALWAYS GIVES EXCELLENT ADVICE. WE REALLY TRUST HIM.
Description of Work: WE HAD TOM COME OUT TO LOOK AT OUR DISHWASHER AS IT WAS LEAKING. HE CAME OUT THE SAME DAY--AS HE ALWAYS DOES AND HE TOOK A GOOD LOOK AT IT AND COULD SEE NO AREA OF LEAKAGE. HE SUGGESTED THAT MAYBE THERE WAS TOO MUCH DETERGENT IN THE MACHINE. HE ALSO SUGGESTED THAT WE USE A DIFFERENT BRAND OF DETERGENT. HE THOROUGHLY CLEANED OUR DISHWASHER AND TOLD US THAT IT IS IN GREAT SHAPE AND SHOULD GIVE US A FEW MORE GOOD YEARS OF SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84.5

MAUREEN & JEFF M.
08/2001
5.0
appliance repair
  + -1 more
I WAS ABLE TO CALL THEM ON MONDAY AND THEY WERE THERE WITHIN A DAY AND ON TIME. THE REPAIR PERSON WAS VERY HELPFUL WHEN I ASKED QUESTIONS. THE MACHINE WAS FIXED WITHIN AN HOUR OR TWO AND IT HAS WORKED PERFECTLY SINCE.
Description of Work: FIXED A WASHING MACHINE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

304 N MAIN ST, Mequon, WI 53092


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Appliance Repair - Small

FAQ

MASTER APPLIANCE REPAIR SERVICE is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

MASTER APPLIANCE REPAIR SERVICE accepts the following forms of payment: Check
No, MASTER APPLIANCE REPAIR SERVICE does not offer free project estimates.
Yes, MASTER APPLIANCE REPAIR SERVICE offers eco-friendly accreditations.
No, MASTER APPLIANCE REPAIR SERVICE does not offer a senior discount.
No, MASTER APPLIANCE REPAIR SERVICE does not offer emergency services.
Yes, MASTER APPLIANCE REPAIR SERVICE offers warranties.
MASTER APPLIANCE REPAIR SERVICE offers the following services: APPLIANCE REPAIR-WASHERS, DRYERS, DISPOSALS, DEHUMIDIFIERS, MICROWAVES, RANGES, REFRIGERATORS AND ALL OTHER MAJOR APPLIANCES.
HEATERS AND AIR CONDITIONERS.

Contact information

304 N MAIN ST, Mequon, WI 53092


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM