Guardianing Heating and Cooling LLC

The owner of Guardian Heating and Cooling, LLC (Steve Peterson) and one of his sons (Adam) did an AWESOME job installing a new, high-efficiency, gas-fired Laars combi-boiler at my residence! If the new unit continues to perform as well as it is presently and Guardian’s service continues to be this excellent in the years ahead, I’ll be a happy camper and pat myself on the back for having been smart enough to hire them :-) The unit they replaced was built by a highly-regarded manufacturer that had been installed by a highly regarded (according to Angie's List) contractor by the previous owners of my home. As it turned out, the previous heating unit was a money pit and the previous contractor left much to be desired. Each heating season, the previous boiler experienced one significant failure after another. The previous contractor kept changing parts without digging into "why" the parts were failing. They simply said I should accept this, since the unit was "old". Unhappy with this response, I decided to cut my losses. To the rescue: Guardian Heating and Cooling! While not the least expensive contractor, Steve & Son exceeded my expectations simply by meeting them! They arrived one time and did everything they said they were going to do. With unseasonably cold weather in October, I was initially a bit apprehensive at the prospect of having no heat for a few days while a replacement system was installed. I wondered if they'd be able to complete this project in a timely manner, as they said they would. My worries were for naught. There were no surprises and no surprise expenses ... no nickle-&-diming when Guardian needed an extra part or fitting ... no drama. Guardian simply got the job done. And they did it beautifully. They took care to minimize the time I’d be without water and without heat. After installation, they thoroughly tested the unit. The next day, they checked back to ensure that I was satisfied with its performance. They also cleaned up reasonably when they were done and were carefully not to damage my property, as they moved large, heavy pieces of equipment and tools around. In summary: a big Thumbs Up! Please note that Angie's List has a typo in this contractor's name in their listing. They show, "Guardianing heating and cooling llc"... However, the correct name is "Guardian Heating and Cooling, LLC". I.e., there should be no "-ing" after the word Guardian.

Absolutely no problem. Steve said that , in theory, with the new refrigerant, he would have to replace the copper lines to the outside compressor. I declined, because I have a finished basement. He agreed and used some kind of special cleaner to clean up the older copper tubes and re-use them. He noticed that the intake outside air pipes for the furnace were of small diameter.. I told him that, in the past, they were freezing up, in sub zero weather. He made corrections and installed larger intake. He said that there would be absolutely no problem, in -15 degree winters, now with larger diameter intake for furnace. We had shrubs growing around the compressor. Steve and his son did a nice job of cutting them and cleaning up - at no extra cost.. In fact, there was a garden faucet leak, which he noticed, near the compressor and steve told his son to repair it, right away. They went out, got the parts and repaired it - all at no cost - I liked that! Steve also noticed that my April Aire humidifier valve had a drip leak. Again, he did not charge extra for fixing it. I like their fairness and taking care of customer attitude. He didn't try to nickel and dime me for little things. In fact, I decided that I should get a new web ready thermostat and steve put that also in, for free.. I like that!