Heating and Air Conditioning, Natural Gas Lines, Water Heaters
About us
HVAC Contractor. Furnace and A/C serviceand installation, for all makes and models. Additional emails - info@qualityheating.com, aph207@aol.com. Additional address - PO Box 207 Port Washington WI 53074. Additional phone - (262) 292-5646.
Business highlights
58 years of trusted experience
Emergency Services Offered
Services we offer
Installation and repair of air conditioner, HVAC, cooling, inspection, duct cleaning & heating.
Description of Work: APH was contracted via our home insurance provider to repair our air conditioner. Their work was commendable - they accurately diagnosed the problem and we've had no problems since. Their responsiveness and punctuality, however, was quite poor. They were incredibly slow to return phone calls to the point where I contacted our home insurance provider to inquire if we could work with someone else. Once they finally did respond and schedule a time to come repair the unit, they arrived over 5 hours late.
Rating Category
Rating out of 5
quality
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$75
CHARLES B.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced inducer on boiler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$717
Isaak L.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
I called the owner Hans and told him I was refereed by a friend who was also getting the same service done. He remembered my friend and was happy to pass along the great deal he gave him. We scheduled a date and time (4 days out) and the technicians were not only on time but a few minutes early. My furnace was being inconstant in igniting and is about 16 years old. The tech could have dreamed up all kinds of repairs but was genuine and honest with me. After the tune up the furnace runs great and there was no extra work or charge. The humidifier is working great. I couldn't be happier with their friendly service, professionalism and punctuality.
Description of Work: APH installed a new whole house humidifier and performed a furnace tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Dennis M.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Called them in crisis situation about air conditioning failure. They responded quickly, got the job done and made suggestions to prevent further problems. Got bids on the furnace repairs; theirs was best, and they did the job well. Will use again.
Description of Work: repair and replacement of compressors in furnaces in small office building, air conditioning repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
RICHARD A.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
I'm very satisfied with the work that APH performed at a reasonable competitive price. I would absolutely recommend APH to my friends and neighbors.
Description of Work: APH replaced my old furnace with a new Rheem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Frank S.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
I had an excellent experience with them. They have great pricing and are very professional.
Description of Work: I had them replace a furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Leigh U.
11/2011
2.0
heating & air conditioning/hvac
+ -1 more
The problems arose in the areas of basic courtesy and professionalism. The horror story starts with the technician arriving 3 hours late for the service call. He related that there would be an adjustment to the bill to compensate us for the inconvenience, but he didn't specify how much. The next day I received a call from the business owner. He launched into a description of the problems they had found. I responded by asking him to first tell me what kind of adjustment he was going to provide to make up for his tardy tech. Rather than answer my question, he spoke louder and faster about the problems with my furnace. It was difficult to get a word in. Eventually I ended the call. A thoroughly unpleasant experience!
Description of Work: APH did a diagnostic assessment on my furnace and discovered some potentially serious problems. I'm sure their evaluation was accurate.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$55
Doug & Caroline A.
01/2011
1.0
heating & air conditioning/hvac
+ -1 more
Called the owner and requested a quote for a new furnace. He was very inquisitive and seemed to know a lot about the equipment. Gave him my model number and he said they would get back to me on Monday. Never heard back so I called them again for a quote. Oh yah he said, he forgot and would work on it that day. Never heard from him again....
Description of Work: Called the owner and requested a quote for a new furnace.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
MICHAEL N.
01/2007
2.0
heating & air conditioning/hvac
+ -1 more
They said they promised to fixed the problem. They didn't fix the problem and still charged me.
Description of Work: They came out to fix my boiler.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Natural Gas Lines,
Water Heaters
FAQ
APH Service Inc is currently rated 4 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
APH Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, APH Service Inc offers free project estimates.
Yes, APH Service Inc offers eco-friendly accreditations.
No, APH Service Inc does not offer a senior discount.
Yes, APH Service Inc offers emergency services.
Yes, APH Service Inc offers warranties.
APH Service Inc offers the following services: Installation and repair of air conditioner, HVAC, cooling, inspection, duct cleaning & heating.