Services we offer
Reviews
4.65 Reviews
Showing 1-5 of 5 reviews
KEVIN B.
07/2006
fireplaces
 + -1 moreI had a very odd experience with Hearthside (a.k.a. Burning Desires). The guy came out to my house, spent nearly an hour taking measurements. A week went by, and no estimate. Another week, I called them and asked for the estimate. They said they were working on it. Didn't call me back. I tried a 3rd time a week later, and again, same story, no estimate, we'll get back to you. I found it very odd a company would visit a customer's house for a $2,000 project, then refuse to give them an estimate after repeated requests. I was completely going to hire them and have the work done asap. After the 3rd attempt to get an estimate, I called another company. They immediately got me an estimate, and 14 days later, my project was complete. In the end, my dealing with Hearthside was a giant waste of my time.
Description of Work: I visited their store and received an in-home visit to get an estimate on converting my fireplace to a gas logs, a new glass front, and new hearth.
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LYNNE W.
01/2005
fireplaces
 + -1 moreAFTER A VISIT TO THE STORE AND THEN AN ESTIMATE, COMPLETED IN OUR HOME, WE WERE CONFIDENT WE HAD A GOOD COMPANY. HOWEVER, OVER THE COURSE OF THE MONTH FOLLOWING THEIR VISIT WE WERE IN TOUCH WITH THEM 4 TIMES AND NEVER GOT AN ACTUAL ESTIMATE. EACH TIME IT WAS A NEW EXCUSE.
Description of Work: A VISIT WAS MADE TO THE HOUSE TO GIVE AN ESTIMATE.
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KAY J.
11/2003
gas logs
 + -1 moreTHE SALES STAFF WERE OKAY, BUT THERE WAS A LITTLE ISSUE WITH SCHEDULING THE WORK. THAT IS DONE AT A DIFFERENT LOCATION THAT CLOSES AT 4:00PM. THE INSTALLER WAS PROMPT, COURTEOUS AND VERY PROFESSIONAL.
Description of Work: INSTALLED GAS LOGS IN FIREPLACE.
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Yes, I recommend this pro
$700
SHERRI H.
03/2003
fireplaces
 + -1 moreunknown
Description of Work: INSTALLED GAS FIREPLACE
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Yes, I recommend this pro
$975
CECIL & LINDA C.
08/2002
fireplaces
 + -1 moreTHEY PROVIDED EXPERT ADVICE ON THE BEST MODEL FIREPLACE FOR OUR SPECIFIED NEEDS. WHEN A QUESTION AROSE DURING INSTALLATION, THEY WERE QUICK TO SCHEDULE AN INDEPENDENT ASSESSMENT TO DETERMINE IF THEIR WORK WAS UP TO STANDARD. THEY BENT OVER BACKWARDS TO WORK WITH THE PLUMBER TO ENSURE THE GAS WAS CONNECTED CORRECTLY.
Description of Work: FITTED A GAS FIREPLACE INTO NEWLY BUILT FIREBOX IN A FORMER FOUR SEASONS ROOM RENOVATED AND INCORPORATED INTO HOME.
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Yes, I recommend this pro
$2,200
Contact information
N82W15485 APPLETON AVE, Menomonee Falls, WI 53051
www.fireplacesystems.com/locations/details/menomonee.htmService hours
Wednesday:
12:00 PM - 6:00 AMFriday:
10:00 AM - 6:00 AMSaturday:
10:00 AM - 2:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Gas Logs
FAQ
WISCONSIN FIREPLACE & HEARTHSIDE is currently rated 4.6 overall out of 5.
Wednesday: 12:00 PM - 6:00 AM
Friday: 10:00 AM - 6:00 AM
Saturday: 10:00 AM - 2:00 AM
No, WISCONSIN FIREPLACE & HEARTHSIDE does not offer free project estimates.
No, WISCONSIN FIREPLACE & HEARTHSIDE does not offer eco-friendly accreditations.
No, WISCONSIN FIREPLACE & HEARTHSIDE does not offer a senior discount.
No, WISCONSIN FIREPLACE & HEARTHSIDE does not offer emergency services.
No, WISCONSIN FIREPLACE & HEARTHSIDE does not offer warranties.
WISCONSIN FIREPLACE & HEARTHSIDE offers the following services: ASSEMBLE AND DELIVER, INSTALL GAS LINES TO A PRODUCT PURCHASED, INSTALL GAS GRILLS WE SELL, COMPLETE WITH GAS LINE, INSTALL COMPLETE FIREPLACE, CHIMNEY SYSTEMS, AND FACING PACKAGES ON PRODUCTS WE SELL, INSTALL ACCESSORIES, SUCH AS GAS LOGS AND GLASS DOORS THAT WE SELL, PROVIDE WARRANTY CLAIM SERVICE TO FOLLOW-UP ON MANUFACTURER'S WARRANTIES ON PRODUCTS WE SELL, OFFER AFTER SALE SERVICE ON PRODUCTS WE SELL.
Contact information
N82W15485 APPLETON AVE, Menomonee Falls, WI 53051
www.fireplacesystems.com/locations/details/menomonee.htmService hours
Wednesday:
12:00 PM - 6:00 AMFriday:
10:00 AM - 6:00 AMSaturday:
10:00 AM - 2:00 AM