THE HOME DEPOT

3.2(
6
)

Hardware & Home Improvement Stores, Doors, Appliance Sales and Installation,

... +2 more

Reviews

3.26 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
17%
3
17%
2
0%
1
33%
Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
3.7
responsiveness
4.0
punctuality
3.8
Write a review
Showing 1-6 of 6 reviews
Jeffrey E.
04/2016
4.0
home improvement stores
  + -1 more
They took back what I didn't need and so the responsiveness was fine. Professionalism is an A, the store is very good. They could make the store a little smaller. If you go there on Saturday or Sunday, they could use more staff because there are more people but if you go during the week, I have never had a problem finding somebody.
Description of Work: I used Home Depot.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$34
William P.
08/2013
5.0
carpet installation
  + -1 more
It was a positive experience. They were prompt and cleaned up while they worked. I was really happy with how the service turned out. I would recommend them to anybody.
Description of Work: They installed living room carpets.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
Janet K.
02/2012
1.0
doors
  + -1 more
Over all experience TERRIBLE! Never use T J Masters for any type of install. Very unprofessional, very rude! The installer came to take measurements and didn't even know what door my husband & I purchased. That should have been a red flag! Just got worse after that!
Description of Work: Purchased a clopay garage door from home deopt (special order). Wait time was suppose to be 3-4 weeks. Ended up 6-8 weeks. Installer was T J Maters. The worst service ever! Paid for installation, sent one guy to install. My husband had to help install the door. Ordered hardware, they didn't bring it at time of install. Made 4 trips in all to complete the door install. Had to have a painter to come and finish door trim which was now exposed and unpainted! Terrible service from the sub contractor!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0
$2,200
JAMES M.
08/2008
5.0
doors, home improvement stores
  + 0 more
They were fine. They didn't have the door that we ordered, so they ended up upgrading for no extra charge. They were very professional. They had very good prices.
Description of Work: They came out and installed a door that we purchased from there.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RAYMOND S.
06/2008
1.0
home improvement stores
  + -1 more
I ordered pavers and they said I would get them before Sat because I already had a contractor available to install. This was 3 weeks ago and they sent out the wrong style SEVERAL times. I just finally excepted the wrong style and tumbled and chipped them on my own. It was a big nightmare. Especially since I had hired someone to install. I actually had to install them myself. I also called everyday for the last 3 weeks. They said they were taking care of it and it never was followed up. No one ever claimed responsibility and it was obvious that no one ever cared about the delivery.
Description of Work: A delivery on patio pavers.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$3,000
DEB M.
04/2005
3.0
appliance sales
  + -1 more
THE SALESPERSON WAS ANNOYING. SHE KNEW EVERYTHING AND DIDN'T LISTEN TO OUR QUESTIONS/CONCERNS. IF IT WASN'T THAT WE KNEW WHAT WE WANTED AND HAD PRICE CHECKED AROUND, WE WOULD NOT HAVE BOUGHT IT THERE. THE INSTALLATION WAS WONDERFUL. THE TWO GUYS DID A GOOD JOB AND WERE VERY THOROUGH.
Description of Work: WE BOUGHT A NEW DISHWASHER, HAD IT DELIVERED AND INSTALLED AND THE OLD ONE TAKEN OUT AND THEY TOOK IT AWAY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
punctuality
5.0
Yes, I recommend this pro
$538.01

    Contact information

    N94W18375 Thunder Ridge Dr, Menomonee Falls, WI 53051

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Appliance Sales and Installation,
    Carpet Sales and Installation,
    Appliance Repair

    FAQ

    THE HOME DEPOT is currently rated 3.2 overall out of 5.
    No, THE HOME DEPOT does not offer free project estimates.
    No, THE HOME DEPOT does not offer eco-friendly accreditations.
    No, THE HOME DEPOT does not offer a senior discount.
    No, THE HOME DEPOT does not offer emergency services.
    No, THE HOME DEPOT does not offer warranties.

    Contact information

    N94W18375 Thunder Ridge Dr, Menomonee Falls, WI 53051