Milwaukee Lawn Sprinkler Corp

unknown

Great wonderful 2 work with

They were timely, professional, and neat. Lawn irrigations systems are not "standard" but need creativity and problem-solving skills. At least this was true with our 100-year old home and yard. Lots of irregularities, trees to go around, sidewalks to go under. We were delighted with their work.

Excellent

We have been using MLS for years after they installed our sprinkler system and have been impressed with their professionalism and friendliness, but this spring they even surpassed themselves. While performing their yearly start-up service, our representative noticed that we replaced a water line going to a hose bib because it burst over the winter. He pointed out that they should have drained the line in the fall and that replacing the line was their responsibility. We had forgotten that and hired a plumber to replace the line. The rep went back to Mike, the owner of ML,S and they immediately refunded the total plumbing bill! The rep could have just ignored the line and we wouldn't have been the wiser.That kind of honestly and responsibility is rare in companies that value profit over customer service. We would recommend MLS over any other company in the state!

My experience with Milwaukee Lawn Sprinkler was one of the best experiences I have had with any provider in my 35 years of dealings with the services sector. My wife and I have a large perennial garden that we have wanted to irrigate for a long time, but we were concerned about the damage installation of an irrigation system would do to our garden. I finally gave Milwaukee Sprinkler a call after the extremely dry summer we had. Our salesman J.J. was prompt, professional, extremely knowledgeable and a pleasure to deal with. After looking at what we needed, he assured us that they could do the job with minimal disturbance to the garden or the lawn. J.J. came back with the proposal and irrigation plan a few weeks later and explained the entire process of installation. The crew arrived as scheduled and went to work on what I was told would be a three day job. My soil is extremely rocky and the dry conditions made digging very difficult. The job foreman, Victor, and his two man crew worked through the hot, dry conditions to complete the job on schedule. The most impressive part of the entire experience though was that the yard looked almost untouched! The few spots in the lawn that were damaged were raked out and seeded and I could barely tell that the garden was touched. Make no mistake this job was not an easy install and Milwaukee Sprinkler made it look routine. J.J. and the office followed up to make sure I was happy with the service I recieved and to make sure that I knew everything I needed to know to operate the system. I should mention that I have worked around the building trades for 35 years and very seldom do I hire jobs like this done for me. I usually do this sort of thing myself. However, no matter how often I tried to work this installation through in my mind, I didn't think it was possible to do this project without destroying the garden and adjacent lawn. What Milwaukee Sprinkler achieved was even better than what I hoped for.

They were very responsive from the time I made my inquiry and to the time they came to the home to look at what I wanted done and to come back with a proposal. Every time I contacted them, they were extremely responsive, so I decided to go ahead with them. They did the work when they said they would and they stopped.

Initial contact took longer than expected but now the ball is rolling. I will update this report as we move along in the process

No work was done. Was unable to get the company to respond to give me an estimate.

We have used them for 14 years! They are great! They are prompt. When you call them they will schedule you right away. They are neat and don’t bother you. They come and go. We will absolutely continue to use them in the future.