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Menomonee Falls Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

We are a family owned and operated carpet cleaning company that is committed to providing the very best carpet cleaning methods at affordable prices, with the highest level of customer service. With more than 25 years of cleaning experience, we know what it takes to provide the very best cleaning service to you, on every job, every day!

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, upholstery, pet odor control, commercial maintenance, allergy relief, & mattress cleaning.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-225 of 241 reviews

Douglas W.
01/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: I used Menomonee Falls Carpet Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

james B.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas W.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

DIANNA O.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Our basement carpeting was flooded by a misplaced downspout. The carpet cleaners were actually able to remove the staining that the water left behind. I thought we might have to replace the carpeting, but it looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

RALPH & PAM J.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ellen S.
02/2015
5.0
carpet cleaners
  + -1 more
great
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Carolyn T.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned 2 rooms and hallway with scotch guard. They did a very good job. Very professional. A couple years ago I had them clean a white sofa and love seat that had turned dingy. I had had it cleaned by another company and it did not come clean (they had all kinds of excuses). Menomonee Falls CC got it looking good. Very good company to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tim & Carrie L.
10/2014
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: Cleaned our finished basement and some rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barb B.
10/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They claimed stains were gone when the carpet was wet - but many of the stains came back. Granted, our carpets were old so I wasn't expecting a miracle. But I feel that with their experience in seeing stains they should have been more honest. I also had a bad experience with them being a couple hours late. They said they had me confused with another client when they called to say they were on the way. Sorry about the not so good review, had we not been in the process of moving we would have given a chance to resolve. They were very nice and reasonable people, so they may have made things right.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
2.0


Response from Menomonee Falls Carpet Cleaning Inc
We wish we had the opportunity to come back and touch up the area(s). Customer satisfaction is an extremely high priority for us. We do offer a 3 day guarantee if for any reason a customer feels the work performed does not meet a clinets expectations. We apologize and feel badly the [member name removed] felt we were dishonest. Again, customer satisfaction is a high priority. Unfortunately, stains will hide when the carpet is wet, which is why we offer that 3 day guarantee to come back and work on the spot(s). We stand by our word in saying that we have never lied in giving customers false hope that their carpet will look brand new after the cleaning when the carpet is older, has wear patterns, or stains. Our apology for the confusion on our end with mixing up client appointments. It was a scheduling error on our part, yet we still arrived in the promised 2 hour time frame. Receiving a review such as this is unacceptable for our standards. If you read further reviews, you will see we are consistently rated with "A" status. We sincerely apologize for the unsatisfactory and hope to be able to make it right in the future.

Doug and Dana M.
07/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine P.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Each phone and in person contact I had with this company was always pleasant, responsive, courteous. They arrived on time to clean 4 rooms and a small hallway at my moms condo. They knew what to do especially with the heavily soiled areas and did an amazing job of cleaning all of the carpeting in the condo. They were polite, thorough, and fast all while leaving the carpets beautifully clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Norbert J.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine L.
11/2013
5.0
carpet cleaners
  + -1 more
We would use them again.
Description of Work: They did a great job in cleaning our carpets at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle S.
11/2013
5.0
carpet cleaners
  + -1 more
Very pleased with the results.
Description of Work: Very professional and helpful in cleaning carpets after we moved out of town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUE H.
10/2013
5.0
carpet cleaners
  + -1 more
Very good job on time, tidy.
Description of Work: Cleaned carpets in 4 rooms & stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$331

Michael E.
04/2013
5.0
carpet cleaners
  + -1 more
We will definitely use them again!
Description of Work: They cleaned all carpets in the house, sprayed with Scott guard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
04/2013
4.0
carpet cleaners
  + -1 more
Everything was fine.
Description of Work: Standard carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Piera B.
04/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: It was a very decent crew. They do a good job with handling pet stains when cleaning carpets. However, that was about 2 years ago and I have since ripped up my carpets.
Rating CategoryRating out of 5

SARAH M.
04/2013
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: 3 years ago and it turned out very well!
Rating CategoryRating out of 5
Yes, I recommend this pro

Katie R.
03/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had our living room painted and one of the painters spilled paint on our carpet. We called MF Carpet Cleaning immediately for an appointment to clean it up...Tony put chemicals on the area and steam-cleaned it really well. He also cleaned other areas where the painters had dripped. It's like they were never even here! The spill is gone and the rest of the carpet is sparklingly clean! We really appreciated their speediness and professionalism. Would highly recommend!
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen F.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well.
Description of Work: They cleaned two carpeted areas for me. One had a very bad stain on it and they managed to remove it. I was going to have them do two chairs, but they tested it first and explained that they could not do it because they felt the colors would run. They were able to do the cushion part of the chair because it was a color fast material. I was very grateful that they took the time to test it first. They were very professional, on time, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

PAUL D.
11/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the carpets in the basement. We were happy with the service.
Rating CategoryRating out of 5
Yes, I recommend this pro

SARAH & RICHARD K.
11/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned all of the carpets in the house. It was a very good experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

DICK B.
05/2000
5.0
upholstery cleaning
  + -1 more
VERY PLEASED, GOOD DEAL FOR THE PRICE.
Description of Work: CLEANED CARPETS & UPHOLSTERY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STACY M.
05/2000
5.0
carpet cleaners
  + -1 more
VERY PLEASED, GOOD DEAL FOR THE PRICE.
Description of Work: CLEANED CARPETS & UPHOLSTERY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

W169N7609 Overlook Trl, Menomonee Falls, WI 53051

http://www.fallscarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Blind Cleaning,
Water & Smoke Damage

FAQ

Menomonee Falls Carpet Cleaning Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 1:00 PM

Menomonee Falls Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Menomonee Falls Carpet Cleaning Inc offers free project estimates.
Yes, Menomonee Falls Carpet Cleaning Inc offers eco-friendly accreditations.
No, Menomonee Falls Carpet Cleaning Inc does not offer a senior discount.
Yes, Menomonee Falls Carpet Cleaning Inc offers emergency services.
No, Menomonee Falls Carpet Cleaning Inc does not offer warranties.
Menomonee Falls Carpet Cleaning Inc offers the following services: Carpet, upholstery, pet odor control, commercial maintenance, allergy relief, & mattress cleaning.
NA

Contact information

W169N7609 Overlook Trl, Menomonee Falls, WI 53051

http://www.fallscarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 1:00 PM