Joe DeBelak Plumbing & Heating Co Inc

Fine, but having you over a log, they sure charge you for the service (it was on time and a half due to weekend hours). I'm sure they're all the same. That being said, I've used them before, and am perfectly happy with them. I will say, if they don't clean up after themselves, they should discount the price a bit. Service tech said his towels were frozen, but hey sh*t happens. Not having sewerage backed up in basement is a good thing. Don't be afraid to rent the tool from the big box and watch a few online videos, you can save big bucks. I didn't do it this time because I was recovering from surgery.

Two months later, it went out again. The guy came and reset it and got it fixed. It worked for 8 hours and went out again, continuing to go out every few hours. I reset it myself, and it worked, then quit again. I reset it again. I had the guy come back out, and he reset it again at no cost. I asked him why it keeps occurring, he said they will replace the part. He told me I didn't have to pay for anything and that it's covered. They called to let me know when they were coming to do it. I was not home at the time, and my son texted me that they are asking for payment. I called the office and spoke with the guy who told me it was taken care of, and he told me he did not say that. He then told me that it should be covered by the manufacturer, but I ended up getting a bill. I called them to see what was going on, and he said he would call me back and that was 3 weeks ago and I have still not heard from them. I am unsure whether or not the part was defective, or if they didn't install it correctly, or what exactly happened.

Removal was great. When they were reinstalling a large heavy radiator in the dining room they tried to move it sideways about 1/2 inch to complete the connection of the union by just tightening the union threads but instead of dragging the radiator sideways you could hear the snap sound as the union threads slipped. They did not have anyone in the dining room as they were filling the system so they did not realize that the union was leaking badly and they were flooding the dining room floor. Before they realized what was happening the dining room floor area was leaking through into the basement room below and raining down onto my wood working machines below.

The plumber was very experienced and paid great attention to every detail to make sure the job was done right.

Scott came right on time. He had a few problems - due to the age of the house, but managed to get everything installed and running great.

Fast, friendly service. Chase and his apprentice Jordan were great. They explained what the problems were and were able to fix them right away. Would definitely reccommend them.

Sales person was very thorough and knowledgeable in describing the various systems available, and the benefits of each system. Components were orders and installation was scheduled promptly. Technician arrived on time and installed the system, spending as much time as required to fully set up and explain the two pump system. We are very satisfied with the product and the business transaction. It should be noted that this was a very complex and state of the art system, intended to provide peace of mind during potential power outages. Between Joe DeBelak Plumbing and the installed system, we now have that peace of mind.

They were very prompt in responding, and I was happy with the price!

All of the work was done quickly, professionally and he explained all of the work he did, so I can fix the problem myself next time AND he explained why my flapper had problems and how to keep it in good working order.

Issue arose over a weekend. Called numerous places on Monday AM. Most could not come until Wednesday or Thursday of that week. Called Debelak's and they were able to come that afternoon. Did work quick and properly.

Joe Debalak installed our new furnace and also brought in an electrician to bring us up to code. You can count on the work being done right. They were on time, professional and cleaned up after them selves. Every time I have used Joe Debelak they have done great. I know I can trust them for any heating / air conditioning or sewer problem. I have to replace my water heater soon and wouldn't consider any other company.

Everything went smoothly. Joe was also patient and kind when explaining things to my 92 year old father. I recommend Joe's Plumbing to anyone.

They were very professional and friendly over the phone and in person. The job was done quickly and efficiently. The cost of the service was right around what we would've expected. All in all, it was a very good experience. We'll call them again if (when) we need a plumber!

Joe Debalak found a solution that was much easier and less expensive that I would have predicted.

DeBelak was discourteous and charged me $204 and did nothing.

Find a different plumber! I arranged with Debelak to perform service work more than 6 weeks in advance. I confirmed and double-confirmed directly with them... there was no misunderstanding or mistake on the schedule. (I needed to tear apart my kitchen ceiling to access a leaking second-floor bathtub -- and wanted to coordinate the various contractors far in advance so that the work could be done quickly.) When the magic date arrived... NO SHOW! They were supposed to be onsite first thing Tuesday morning. Late on Wednesday -- after promises, promises, and more promises, they said the earliest they could be onsite was Friday. But honestly, after this experience I couldn't trust their word! They were filled with excuses about their lack of internal coordination, other emergency calls, and so forth. In the end, it was all excuses. So, I called a different plumbing contractor (Ideal Plumbing) and they showed up immediately the next morning. Do yourself a favor and avoid Joe Debelak Plumbing and Heating! Find a different plumber!

The work took less than two hours. He did the work very adequately. However, I was a little shocked at the price as I felt that it was a little high. He was very professional and did his job. He kept me informed with what he was doing. He put a really nice outside faucet in that I will not have to worry about it freezing in the winter. He did a good job.

They did not get the Project. Was high bidder, and should have only estimated the replacement of the water line at the curb stop. The leak was at the curb stop not at the houes like they suggested

We called Joe DeBelak at 10PM, because our furnace wasn't working and the house smelled like smoke. They were able to diagnose the problem right over the phone and offered 24hr support. They offered to send out a service technician (for a premium fee - which is totally understandable). We decided to wait for the day time technician. He was at our home by 7:30AM and fixed the main issues within 2 hours. Professional, courteous and prepared. We'll use them again in the future.

On time. Clean made excellent suggestions for over questions. A little pricey but very professional.

Unfortunately four more gas leaks occurred in same running pipe after serviceman fixed the first one resulting in a dangerous situation to people and the neighborhood. WE energy contained the situation.

too many visits to detail but they were puntual efficient without making a project out of the job. price was reasonable for what needed to be done. I have used others before but never again. these are the only people I now use. been using them for 4-5 years. I have gotten late night emergencey service plus multiple regular visits for various issues. the only time they have ever had to come back was when they tried to save me money by fixing/adjusting a part rather than the costlier expense of replacing the part. they informed me up front and i agreed. unfortunately it didnt work and they came back and replaced the part only charging me for the part. more than fair. the costs of the jobs varied but were reasonable. you get what you pay for.

They are excellent, prompt, and reasonable.

They were good guys. They were knowledgeable. They are reputable. They know what they are doing. They have been around for a long time.

We got the name of this company from the hot water heater manufacturer's website as a certified technician. When the tech showed up and saw the brand, he said they haven't serviced these for 3 years and they shouldn't be on the website, however he proceeded to work on it. He also told us we needed to tell the scheduler that the heater was under warranty (they didn't ask, how would we know to tell them that). He was on the phone for about 2 hours with the manufacturer trouble-shooting and replacing various items to determine the root cause. He had to leave and go to a store twice to get another part to service it. After about 4 hours, he left (it was 5 pm) and said he would come back Monday (fine, we were out of town for the weekend). He came back Monday to finish the work, again on the phone with the mfg getting guidance. The work was done, and he did eventually fix our heater. However, 1. he should have NOT serviced it with dated experience with the model. His inexperienced cost us $500. That was JUST for the service time he spend (and discounted), the parts were free under warranty.