BCI Exteriors, Inc.

Used another company.

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It was a very pleasant experience. I had gotten 3 bids and theirs was the lowest. My fiance who is an IL contractor met with all of them after I first met with them. He felt one of the bids was crazy. The other was ok but in talking with BCS, could see no reason not to use them and they were the cheapest. BCI showed up with their team, they tore off the roof, fixed the turret and reshingled in about a week. It was fast, the clean up was good and the people were very nice.

We were pleased with their staff, and we would consider using them again in the future.

They had to take the gutters off to complete the project and when they reinstalled them there was a issue. They left a gap between the roof and the house. I asked them numerous times to address this issue, but to date they have not come back or responded.

The salesman said that with the and quot;hidden ventand quot; soffits, they would cut a vent along the entire length of the house, which would improve attic ventilation. As I observed the workers, this had not been done. They said it was not specified on the work order, They DID pull off what they had started and cut the vent anyway, but there was apparently a lack of communication from the salesman. I didn't notice anything unusual on the write-up as I assumed the vent automatically came with this type of soffit. Anyway, in the end, the job was done to my satisfaction.

They did a very good job. I'd use them again. I thought they could wrap my windows, but they were honest and said they couldn't do it with the angles. I appreciated their honesty and not charging me for something they couldn't do.

We have used them before. It was very good from start to finish. The only problem we had was the follow through for submitting the proper materials and paperwork for a rebate we were supposed to receive. We are still working it out. The work was high quality and they were timely. They did a great job on the clean up; we couldn't even tell they had been here. Update on May 16, 2011: BCI did successfully submit the materials required for our rebate and we did finally receive a check from the manufacturer. I would ask for some one other than Jeff Wruck to assist you with your project. He's not always timely in returning calls. Everyone else in the company has been responsive and completed quality work.

They arrived when they said they would. They called even if there were rain delays. The repairs and installations were done in a completely meticulous manner! I would recommend this company to anyone. They were so thoroughly professional.

Got estimate in the winter. We agreed on the job and an approximate start date was set. The date was delayed several times due to a previous job running over. Once the project started things moved fairly rapidly and efficiently. When the project was "finished" we had to call them back to fully complete the job. They forgot to caulk several joints and the painting of the trim was never fully completed. Clean up was inconsistent as I am still finding nails in my yard. Overall the job looks nice but I feel for the price I paid I had to do too much follow up to have it completed to satisfaction.

I was very satisfied. I obtained three estimates; BCI's was right in the middle. They were recommended to me by another person, which I why I chose to use them.

We decided to go with BCI because it was on a sheet of recommended contractors from our home inspector who is a well known and competent inspector in town. BCI was more expensive then all of our other quotes but their description of work to be done was appropriate to the needs of our home and very thorough. We were impressed by their quote and that they came out on very short notice. We were told it was a one day job as we have a smaller home (two bedroom) and that a sizable crew would come out. Unfortunately, they sent only three people. They finished the garage right away and left the house for the next day. The salesman misinformed the crew that there was three layers of shingles to tear off so it took them three days. They failed to tarp the roof properly the second night which resulted in a lot of water in out attic. This was frustrating because I called them to question the lack of tarp and was told that it would be fine. When we called to complain about the water they seemed surprised and never apologized. They also damaged our porch pillars and scratched our back kitchen window by pushing too much old shingle off the roof at one time. This was done by inexperienced workers that should have been better supervised. They were also very careless with keeping debris on the tarp and off our lawn. Finally, by the early evening on the third day the work was complete but they left a lot of debris on our roof, gutters and yard. I filled a kitty litter bucket full of nails, staples and old shingles from the gutters. We had to call them back to clean the nails up from our lawn and the neighbors. The left with buckets full of old nails. We then inspected the roof and found that many shingles were scuffed down to the underlying asphalt. This was due to carelessness while working in warm temps. They offered to come out with a Gaf/Elk expert to inspect the problem. Along with the damaged shingles, there were some broken shingles, exposed nails (some caulked over) and irregularities in the laying of the shingle. For the most part the roof looked good, it was laid very straight horizontally and the gaps met minimum requirements although probably not cut to specs. However, The Gaf/Elk expert agreed the damaged shingles should be replaced. They also left a 6-8inch gap from a broken board that should have been replaced but was ignored. BCI agreed to promptly resolve our issue and sent an experienced roofer out to fix the shingles and after our reminding again, the missing board. There were other issues of note as well. The company that delivered the shingles for BCI placed the shingle packs over the ridge of the roof. This goes against Gaf/Elk recommendations. They also tossed shingle packs off the roof to the ground which is probably not a good idea. Overall, we were very disappointed. However, BCI did follow up and correct the problem. I feel this job was poorly planned out from the start, a minimal crew was sent out who quickly became overwhelmed. The roof does not leak and is acceptable from what I can see. There are still some scuffed shingles.

The did the roof tear-off and replacement of the garage of the garage and the house in one 10 hour work day. They had about 12 guys working at one time for the tear off. The siding was just as fast. They cleaned up the area nicely. Their bid was much higher than other contractors, but we got what we paid for and we're really happy with the work and speed of completion.

Nine workers arrived on time ,worked very well together and did excellent job of cleanup. Very professional in all of their work. Excellent company to do business with.

There was the water damage coming into my daughter's bedroom. A lot of other companies could not find the problem but they identified the problem and fixed it. They were phenomenal. We have been very happy with their services.

Once the work began, it was completed in 3 days. The crew cleaned up daily. The final work looks great. The bid from this company was a little bit higher than other companies, but we went with them because they were willing to completely tear off existing wooden eaves that were falling down.

It went well. They were great to work with! They were on time, delivered what they promised, and cleaned up well afterwords.

They did a great job. The salesmen was helpful. They cleaned up any mess. They did the job in a timely manner. The workers were knowledgeable. They will do all of our roofing needs.

Wait time for an estimate was 4 weeks. By the time that date came around, I had decided on another contractor.

Kevin lead the roofing team. This team was professional, courteous, and efficient. Every member of this team worked hard the whole time they were here. I heard pleasant conversation between them and no foul language was used. They did a fantastic job cleaning up at the end of each day and at the end of the job. I hunted for nails and couldnt find a one! I was amazed at the clean up. Neighbors even noticed how clean the area was when they were done. They did an excellent job of protecting my house and plants as they worked. I would welcome any of them back at anytime to do work for me.

BCI HAD COME RECOMMENDED TO ME BY ANOTHER CONTRACTOR WHO HAD DONE PRETTY DECENT, PREVIOUS WORK TO MY HOME, BUT I WAS SURPRISED. BAD INITIAL IMPRESSION OF BCI. JEFF WRUCK (SALES) WAS 20 MINUTES LATE FOR OUR SCHEDULED APPOINTMENT. THERE WAS NO COURTESY PHONE CALL FOR BEING LATE. THEN HE WAS ARROGANT, ALOOF, COCKY, BUT FRIENDLY. ANYWAY, HE DID GO OVER VARIOUS OPTIONS FOR SIDING AND PRICES. HOWEVER, I HANDED JEFF A FORM QUESTIONNAIRE I HAD GOTTEN ENTITLED, ''VINYL SIDING - BID SHEET''. I THOUGHT IT WAS A GREAT IDEA. A LENGTHY QUESTIONNAIRE TO POTENTIALLY WEED OUT UNDESIRABLE, MONEY GRUBBING CONTRACTORS. THE FORM ASKS THEM A SERIES OF QUESTIONS ABOUT HOW THEY APPROACH AND DO THEIR ''JOBS''. YOU HAVE TO THESE DAYS. I ASKED HIM TO FILL IT OUT AND MAIL IT BACK TO ME. HE SAID THAT HE WOULD, BUT THEN IN A LATER PHONE MESSAGE SAID THAT HE HAD LOST IT. APPARENTLY, THEY WERE NOT SERIOUS AND DIDN'T WANT TO TAKE THE TIME TO FILL IT OUT. I'D SKIP THEM.